--- description: Review of NextStep Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NextStep | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Web-Based EMR Software](/directory/120/web-based-emr-software/software) > [NextStep](/software/445888/nextstep) # NextStep Canonical: https://www.softwareadvice.co.uk/software/445888/nextstep Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/445888/nextstep?page=2) > NextStep is a cloud-based electronic health records (EHR) system designed for behavioral health and substance abuse staff at inpatient, outpatient and residential care facilities. The ONC certified solution enables clinicians to track patient progress and assess how each client, group, or facility as a whole is doing with customized report cards. The software helps you easily measure and meet specific objectives for value-based care. The fully integrated suite of products adapts to any workflow, rather than having you conform to a predefined one, to help increase your productivity and efficiencies. The solution includes patient scheduling, charting, assessments, automated form routing, reminders, customized reporting and dashboards, integrated telehealth, billing management, eligibility checking, census management, medication management and an extensive library of forms. NextStep features a mobile solution and digital pen integration for offline data storage, for those times you’re in the field or without an internet connection. NextStep’s smart billing engine translates clinical services into proper billing codes, reducing claims rejections and denials for improved cash flow. The complete RCM and billing service also offers a la carte options to help you manage items that may be too labor intensive to do in-house. > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Office Practicum - **Location**: Fort Washington, US ## Commercial Context - **Starting Price**: US$85.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Custom modules will be priced based on design and quoted upon request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Charting - Claims Management - Compliance Tracking - Confirmations/Reminders - E-Prescribing - EMR/EHR - Employee Management - For Mental/Behavioral Health - Initial Assessments - Medical Billing - Medication Management - Multi-Provider Practice - Practice Management - Reminders - Therapy Notes - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software) ## Related Categories - [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software) - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.uk/directory/426/mac-emr/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. [EHR YOUR WAY](https://www.softwareadvice.co.uk/software/3789/ehryourway) — 4.9/5 (527 reviews) 2. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 3. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews) 4. [Remedly](https://www.softwareadvice.co.uk/software/69322/remedly-medspa) — 4.6/5 (77 reviews) 5. [Qualifacts Insync](https://www.softwareadvice.co.uk/software/421013/qualifacts-insync) — 4.5/5 (391 reviews) ## Reviews ### "An easy way to access the problem yourself" — 5.0/5 > **Zura** | *7 September 2021* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Most of all l like reporting capabilities , self service portal ,price , treatment planing and price overall it’s a good one > > **Cons**: Sometimes it makes mistakes and but technical support always helps me > > Overall with it flexibility I think that its very ease of use and customized to the customer ----- ### "Incredible performance at an affordable price point" — 5.0/5 > **Michael** | *25 February 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: We absolutely love the flexibility Next Step gives us to customize the software to our different business lines. The reporting abilities of this software are phenomenal as well. > > **Cons**: We are not that fond of the web scheduler module associated with this software. To be fair, the web version has been in development over the past year and a half, and it has been slowly improved over time with each additional upgrade they have rolled out. > > Next Step has been our fifth EMR in the past fifteen years for our company. Since we started with them four years ago, we have truly enjoyed our relationship with them. Their support is timely and they are very responsive to their customer's needs. Like with any software, things will go wrong at times, but the Next Step team is always there to try to trouble shoot. I truly appreciate the commitment they show to their customers. ----- ### "Next Step Solutions has opportunity" — 2.0/5 > **Josh** | *5 March 2020* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: NSS is easy for users to use but it offers a ton of room for mistakes to take place. Some items are straight forward while others are a bit too tedious for the average user to get the hang of. > > **Cons**: Customer support, reporting, dashboards, backend billing, Digital RX and the emar are all terrible pieces of this software. This has caused issues across the entire agency that I work with. NSS Support does not communicate very well and is not super tactful. We have never been where we should have been with Billing as the NSS billing implementation person is unhelpful and does not completely work when they state it will be complete. > > NSS has potential but overall our experience has been disappointing, to say the least. We were sold a piece of software that was supposed to help our agency but it has been such a struggle because all the pieces (Scheduler, Clinical, Billing) don't talk to each other like we were told. ----- ### "NS Review" — 4.0/5 > **Thomas** | *9 March 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Dashboards, Notes Section, Interface Ability > > **Cons**: Medical Component, eMAR, eScribe interface, treatment planning a little cumbersome > > Love working with \[SENSITIVE CONTENT HIDDEN\], some minor setbacks ----- ### "Outcomes / Reporting Capabilities" — 5.0/5 > **Lynn** | *2 March 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: From an administrative perspective the reporting capabilities to track outcomes and create data reports for our process improvement initiatives. The staff of NextStep has been amazing to work with in tailoring the system to meet the unique needs of our organization. > > **Cons**: Fulling integrating the billing, scheduling and medication module within the clinical so all client information only needs to be entered once and controls for user access to limit what is view-able in the client record. > > We have been able to create our own reports and move toward value based reporting. It has also allowed up to link with other platforms to increase workflow efficiencies such as lab work. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/445888/nextstep?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/445888/nextstep) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data