--- description: Review of Service Geeni Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Service Geeni | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [Service Geeni](/software/443483/myservicemanager) # Service Geeni Canonical: https://www.softwareadvice.co.uk/software/443483/myservicemanager > Service Geeni is a field service management software designed to help businesses manage job tasks, quoting, invoicing, stock and purchase orders. The platform enables managers to distribute work orders among employees based on priority, engineer skillset and geographical location. Engineers in the Field: The Service Geeni mobile app ensures Engineers have all the information they need when they arrive at a job. From service history and previous job notes, to stock information and digital job sheets. The mobile app allows engineers to update the job directly with notes, images and any other important information. The app even allows engineers to check existing stock order parts to be delivered to the site. In the Office: Office staff can allocate jobs, update tasks, add notes and send alerts to relevant engineers via the mobile mobile app on Android and iOS devices. Asset Management: Service Geeni allows teams to maintain equipment records and create planned maintenance schedules on a unified interface. Hire: Many of our customers run hire businesses. So, we've developed a feature-rich hire module specifically for this. It allows you to keep track of many different types of hire contracts, ensuring you always know where your assets are and when they are due back. Planned Maintenance: As well as helping you react quickly to breakdowns, Service Geeni helps you stay organised and plan preventative maintenance into the schedule. Service Geeni will help remind you when maintenance is due, making it easy for you to plan into the engineers' schedule. Parts \& Stock: We understand how important it is for engineers to have the right parts to hand. Whether you have just one depot or 10, and whether you have extensive stock on site or order on demand, Service Geeni can help you manage this with features such as minimum stock levels and automatic re-ordering. Invoicing and Admin: Service Geeni is designed to save you time on admin by making it quick and easy to generate and send invoices to customers. Service Geeni helps with other aspect of paperwork too. For example, you can manage customer contracts, job sheets, POs, all from within the system. Reducing admin time and keeping information accurate and safe. Integration with other systems: Service Geeni integrates with a range of other popular applications such as Xero, Sage, Google Maps, and Jitterbit. We can also build bespoke integrations too. Whatever your business, if you are serious about delivering the best service to your customers, demo Service Geeni and see for yourself what it can do for you. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Key Computer Applications - **Founded**: 1986 ## Commercial Context - **Starting Price**: £40.00 - **Pricing model**: Per User - **Pricing Details**: Starter: from £40 per engineer, per month Premium Plus: POA Enterprise: POA - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Change Management - Compliance Management - Configuration Management - Contact Database - Contract/License Management - Customer Database - Customer History - Customer Portal - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (5 total) - Google Maps - Pegasus - QuickBooks Online - Sage Accounting - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) - [Facility Management Software](https://www.softwareadvice.co.uk/directory/4310/cafm/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Job Costing Software](https://www.softwareadvice.co.uk/directory/4159/job-costing/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (425 reviews) 2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1435 reviews) 3. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5120 reviews) 4. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (226 reviews) 5. [Fieldd](https://www.softwareadvice.co.uk/software/101498/fieldd) — 5.0/5 (142 reviews) ## Reviews ### "My Service Geeni Review" — 4.0/5 > **Hannah** | *29 August 2025* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing. > > **Cons**: We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down. > > Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career. ----- ### "Praise of Staff - Service Geeni" — 5.0/5 > **Lee** | *2 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni > > **Cons**: I'm still struggling to find examples of what I don't like about Service Geeni to be honest. > > My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant ----- ### "Service Geeni, a one stop solution for Field Management" — 5.0/5 > **Paul** | *28 October 2024* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform. > > **Cons**: Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain\! > > Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical. ----- ### "Satisfied User" — 5.0/5 > **Ed** | *19 April 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work\! > > **Cons**: No cons at this point, Service Geeni is meeting our expectations. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/443483/myservicemanager) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data