--- description: Review of DialerAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DialerAI | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [DialerAI](/software/442886/dialerai) # DialerAI Canonical: https://www.softwareadvice.co.uk/software/442886/dialerai > DialerAI is a cloud-based and on-premise predictive dialer software, which assists businesses of all sizes with processes related to live call transfer, interactive voice response (IVR) and voice broadcasting. Its key features include concurrent calling, voicemail detection, text-to-speech conversion and campaign analytics. The application helps users design phone surveys and capture responses via recorded messages or multi-level IVR technology. Marketing teams can use the solution to auto-dial leads, play pre-recorded advertisements and run campaigns. Further, the system allows agents to detect faulty or silent calls and manage call volumes. DialerAI comes with a dashboard, which enables managers to measure call performance, calculate the number of abandoned calls and generate reports in real-time. The solution is available on a monthly subscription and support is provided via email, phone, chat and documentation. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Star2Billing - **Location**: Barcelona, Spain - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: $299/month for 5 agents $499/month for 10 agents $1250/month for 50 agents $2250/month for 100 agents - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Dashboard - Agent Interface - Alerts/Escalation - Answering Machine Detection - Auto-Dialer - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scheduling - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (1 total) - PayPal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) - [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software) - [Auto Dialer Software](https://www.softwareadvice.co.uk/directory/1564/auto-dialer/software) - [Telemarketing Software](https://www.softwareadvice.co.uk/directory/4239/telemarketing/software) - [Predictive Dialer Software](https://www.softwareadvice.co.uk/directory/1758/predictive-dialer/software) ## Alternatives 1. [DialedIn CCaaS](https://www.softwareadvice.co.uk/software/20027/chasedata) — 4.8/5 (319 reviews) 2. [Convoso](https://www.softwareadvice.co.uk/software/2799/safesoft-contact) — 4.5/5 (387 reviews) 3. [JustCall](https://www.softwareadvice.co.uk/software/75453/justcall) — 4.1/5 (224 reviews) 4. [SparkTG VCC](https://www.softwareadvice.co.uk/software/217354/ivr-service) — 4.7/5 (42 reviews) 5. [uContact](https://www.softwareadvice.co.uk/software/34514/ucontact) — 4.5/5 (81 reviews) ## Reviews ### "Software we have built are company on" — 5.0/5 > **Adam** | *1 June 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: With having a great API and support directly from the developers it is very customizable > > **Cons**: The only thing not to like is that they will not sell us exclusive access to the software. It's so good we wish we had it only for ourselves\! ----- ### "Superior telephony tools for software devs" — 5.0/5 > **Frans** | *31 May 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Its efficient, affordable and feature rich for software developers who wish to integrate with a telephony stack via API. > > **Cons**: The API can do with some additions to build out endpoint options for developers, but Rome was not built in one day. > > Exceptional, magicians we would go to war with. ----- ### "Excellent Dialer Solutions" — 4.0/5 > **Jetash** | *24 January 2023* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The Blaster campaigns, ability to activate multiple call campaign, use my own telephony providers. I am able to write back results to my CRM. > > **Cons**: The reporting outputs can be improved. some of the reports should be merged ----- ### "Affiliated Technology Solutions" — 5.0/5 > **Douglas** | *1 June 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: The Press 1 feature routing to our Hosted Phone Service via SIP is perfect for our Appointment Reminders and Collection Calls > > **Cons**: Reporting on the Call Center could be more granular. > > Easy to deploy and their support is fanastic\! ----- ### "Great Product with even better support" — 5.0/5 > **Anton** | *17 November 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: First off this is my first time using any software like this. It's just myself using to dial prospective clients for insurance products. The system itself seems to be everything I could ask for and more. A very sophisticated auto dialing system with call center capability and really good customer support. Support is very responsive to resolve issues or answer questions. Great system and even better customer support thanks to \[SENSITIVE CONTENT\] with one-on-ones and better response time than I've experienced from any business > > **Cons**: I can't think of any cons to using this software > > Its been great ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/442886/dialerai) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data