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description: Review of LucidLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: LucidLink | Reviews, Pricing & Demos - SoftwareAdvice GB
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# LucidLink

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> LucidLink is a cloud storage solution, which enables businesses to store and access content, collaborate on shared projects, protect data from ransomware and more. &#10;&#10;Key features of LucidLink include user access control, encryption, single sign-on integration and data sharing. Architecture, construction and engineering professionals can collaborate on computer-aided design (CAD) or community atmosphere models (CAM) data, &#10;&#10;LucidLink facilitates integration with several third-party systems such as Revit, AutoCAD and more. The product is available on monthly subscriptions and support is extended via FAQs, live chat, phone and other online measures.
> 
> Verdict: Rated **4.7/5** by 72 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 72 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LucidLink
- **Location**: San Francisco, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing is based on managed capacity and users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Archiving & Retention
- Asset Library
- Asset Sharing
- Authentication
- Backup and Recovery
- Billing & Invoicing
- Collaboration Tools
- Communication Management
- Data Migration
- Data Storage Management
- Data Synchronisation
- Document Storage
- Drag & Drop
- Encryption
- File Management
- File Sharing
- File Transfer
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Video Making Software](https://www.softwareadvice.co.uk/directory/4708/video-making/software)

## Related Categories

- [Video Making Software](https://www.softwareadvice.co.uk/directory/4708/video-making/software)
- [Video Editing Software](https://www.softwareadvice.co.uk/directory/4729/video-editing/software)
- [Digital Asset Management Software](https://www.softwareadvice.co.uk/directory/1634/digital-asset-management/software)
- [Project Management Software](https://www.softwareadvice.co.uk/directory/4430/project-management/software)
- [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.co.uk/software/105807/google-drive) — 4.8/5 (28427 reviews)
2. [Clockify](https://www.softwareadvice.co.uk/software/355240/clockify) — 4.8/5 (9235 reviews)
3. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews)
5. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews)

## Reviews

### "my personal view on LucidLink" — 4.0/5

> **ben-r** | *18 December 2024* | Animation | Recommendation rating: 8.0/10
> 
> **Pros**: working as a team within the same structure.
> 
> **Cons**: the "poor connection" from time to time.
> 
> in my opinion LucidLink is very stable. At the same time it is very easy to use.

-----

### "LucidLink review" — 5.0/5

> **Julian** | *3 October 2024* | Broadcast Media | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and the ability to work on a shared project
> 
> **Cons**: Just a better way of getting DITs to upload assets to a designated folder. Perhaps having a desktop app dedicated to upload/download (a la MASV?) dailies would be useful
> 
> Very easy to set up. Fast and reliable.

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### "Excellent concept, impractical in real-world performance, misleading marketing" — 3.0/5

> **Trevor** | *29 February 2024* | Media Production | Recommendation rating: 2.0/10
> 
> **Pros**: I love the idea of having a single source of truth for a "cloud NAS" that is easily accessible to anyone with an internet connection.  The user management and product setup are very clean and well done.
> 
> **Cons**: Marketing "without ever downloading" is completely misleading and false - data has to upload and download to be viewed and "streaming" is not practical in many workflows.  When working with professional media files (RAW, R3D, ARRI, etc) that are very large (80 - 400 GB per file), it's very convenient to have the files in one place, but they will need to get downloaded at some point.  The "streaming" functionality of lucidlink does not perform well working with high resolution/data rate files even in a 1 Gb - 10 Gb synchronous fiber internet connection, not to mention a typical consumer internet connection.  It is what it is.  Proxy workflows and strategic pinning of data is the solution but can require large local storage to accommodate working with single files over 250 GB each.  Pricing is prohibitive vs. alternative workflows.
> 
> I want to love and use Lucidlink but continue to run into the same issues whenever I try it out (again and again).  I appreciate the concept and hope to see things continue to improve.  Great product, but not compatible with our needs and use cases.  Same goes for competitive products like Suite Storage.

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### "First week on LucidLink" — 5.0/5

> **Brent** | *16 October 2024* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: How fast it is working on any file in any location you have internet
> 
> **Cons**: There are some files that can't file lock due to the program itself not providing file locking but because of this it's causing issues.
> 
> Excellent, I was surprised how well our go live went, just had some folder permissions issues but support helped us figure it out and we haven't had too many complaints about speed.

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### "Has made it easier to sync files and share them with customers." — 4.0/5

> **Marek** | *13 May 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It took too long to access and share massive files; there were regular issues with downloads and synchronizations; our design files are typically big and spread out across multiple servers; and there were continual problems with file synchronization and sharing with external clients and collaborators. With LucidLink, we can keep working as a local unit while still using our regular apps and processes. The opportunity to collaborate in real-time has increased both our productivity and creativity. It has been a lifesaver for our team, particularly when dealing with large design files.
> 
> **Cons**: Many clients were still concerned about the security of their cloud-based projects, even though LucidLink had strong security measures in place, such as zero-knowledge encryption. To ensure the safety of their data, we had to work closely with them to explain the security procedures that were put in place.
> 
> Our efforts to improve project collaboration have shown impressive results. Fixing synchronization issues and searching for data across several servers used to take up a lot of our work. Lucidlink has made everything organized and accessible from any location. As part of our process for generating large-scale projects for important clients, we utilized it to share massive design files with our marketing team and external partners. With real-time file access and updates, the review and approval process became more easier.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/441452/lucidlink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-storage/lucidlink-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/441452/lucidlink> |
| en-GB | <https://www.softwareadvice.co.uk/software/441452/lucidlink> |
| en-IE | <https://www.softwareadvice.ie/software/441452/lucidlink> |
| en-NZ | <https://www.softwareadvice.co.nz/software/441452/lucidlink> |

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