---
description: Review of TextPeak Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TextPeak | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [TextPeak](/software/439934/textpeak)

# TextPeak

Canonical: https://www.softwareadvice.co.uk/software/439934/textpeak

> TextPeak helps businesses manage messaging at scale, bringing campaigns, conversations, and customer engagement together in one platform. A shared team inbox keeps communication organized, while AI strengthens campaign content, improves response speed, and ensures consistent message quality.

Why Choose TextPeak:
One Platform for Every Type of Business Message
TextPeak provides a single platform to manage every type of business message. Instead of switching between systems, teams can send OTPs, run two-way conversations, and manage transactional or promotional updates in one platform. With support for WhatsApp Business and Telegram Bot messaging, businesses can connect with customers via multiple channels.

AI-Assisted Campaign Creation and Messaging
AI support helps refine every step of messaging. Teams can generate polished campaign content, and use AI to adjust tone and phrasing. In the inbox, AI suggestions guide faster replies and keep a consistent tone across conversations. Integration with ChatGPT or Gemini gives more flexibility to use your preferred AI engine.

Shared Inbox for Organized Communication
All customer conversations are managed from one shared inbox, where messages can be routed by team, department or brand. The inbox provides full visibility into every interaction, clarifies reply ownership, and ensures no message is overlooked. User roles and access controls protect data, while team leaders can track activity and monitor inbox performance in real time.

Campaigns That Connect and Convert
TextPeak’s campaign engine helps teams create impactful messaging strategies. Run targeted campaigns with segmentation, scheduling, and localized sending hours. Track delivery rates, costs, and engagement in real time through detailed dashboards and analytics. The platform provides insight into message performance, allowing you to identify trends and refine campaign strategies.

Global Delivery and High-Volume Capability
Deliver messages quickly and at scale with optimized routing and carrier coverage. TextPeak supports high-volume campaigns, helping businesses reach more customers and keep delivery performance high as message volume grows. Manager dashboards and inbox insights highlight delivery performance, spend, and response times. Spaces and role-based permissions bring order and visibility, giving managers and teams clear oversight of performance.

Developer-Friendly Flexibility
Choose how to connect TextPeak to your systems. Use the API to automate sends and receive delivery updates, or integrate with your CRM for centralized campaign management. Developers can also use webhooks and campaign test mode to validate message flows before going live.

Ideal For:
Businesses running SMS, WhatsApp, or Telegram campaigns
Teams managing high-volume or multi-brand messaging
Contact centers seeking organized conversation management
Companies delivering OTP, transactional, or promotional messages
Developers integrating automated messaging into existing systems

Key Features


OTP Streams – Sends OTPs through preconfigured delivery logic to ensure on-time authentication.
Two-Way Messaging – Supports both inbound and outbound communication
Shared Team Inbox – SMS, WhatsApp, and Telegram conversations in one workspace 
Inbox Routing Rules – Directs messages to the right agent for more organized communication.
Segmentation and Scheduling – Targets the right audience and delivers messages at the most effective times
Templates and Word Variation Sets – Speeds up campaign creation and minimizes spam filtering 
Duplicate and Contact Blocking – Reduce unnecessary spend and improve delivery accuracy.
Access Control and Role Permissions – Protect sensitive data and control who can view or manage specific data.
Manager Dashboards – Real-time insight into delivery performance, response times, spend, and campaign outcomes.
AI-Messaging Tools
ChatGPT \& Gemini Integration 
Multi-Team and Brand Oversight
API \& CRM Integration
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CommPeak
- **Location**: Hong Kong, Hong Kong
- **Founded**: 2012

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact CommPeak direcly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automated Responses
- CRM
- CRM Integration
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Segmentation

## Integrations (7 total)

- ActiveCampaign
- HubSpot CRM
- Intercom
- Pipedrive
- Shopify
- Zapier
- monday.com

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software)

## Related Categories

- [Sales Enablement Software](https://www.softwareadvice.co.uk/directory/595/sales-enablement/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software)
- [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)
- [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software)

## Alternatives

1. [Agile CRM](https://www.softwareadvice.co.uk/software/6827/agile-crm) — 4.1/5 (524 reviews)
2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [JustCall](https://www.softwareadvice.co.uk/software/75453/justcall) — 4.1/5 (223 reviews)
4. [SalesNexus](https://www.softwareadvice.co.uk/software/14228/salesnexus) — 4.5/5 (64 reviews)
5. [SimpleWorks](https://www.softwareadvice.co.uk/software/335891/simplecrm) — 4.5/5 (15 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/439934/textpeak)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/439934/textpeak> |
| en | <https://www.softwareadvice.com/sms-marketing/textpeak-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/439934/textpeak> |
| en-GB | <https://www.softwareadvice.co.uk/software/439934/textpeak> |
| en-IE | <https://www.softwareadvice.ie/software/439934/textpeak> |
| en-NZ | <https://www.softwareadvice.co.nz/software/439934/textpeak> |
| fr | <https://www.softwareadvice.fr/software/439934/textpeak> |

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A shared team inbox keeps communication organized, while AI strengthens campaign content, improves response speed, and ensures consistent message quality.\n\nWhy Choose TextPeak:\nOne Platform for Every Type of Business Message\nTextPeak provides a single platform to manage every type of business message. Instead of switching between systems, teams can send OTPs, run two-way conversations, and manage transactional or promotional updates in one platform. With support for WhatsApp Business and Telegram Bot messaging, businesses can connect with customers via multiple channels.\n\nAI-Assisted Campaign Creation and Messaging\nAI support helps refine every step of messaging. Teams can generate polished campaign content, and use AI to adjust tone and phrasing. In the inbox, AI suggestions guide faster replies and keep a consistent tone across conversations. 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The platform provides insight into message performance, allowing you to identify trends and refine campaign strategies.\n\nGlobal Delivery and High-Volume Capability\nDeliver messages quickly and at scale with optimized routing and carrier coverage. TextPeak supports high-volume campaigns, helping businesses reach more customers and keep delivery performance high as message volume grows. Manager dashboards and inbox insights highlight delivery performance, spend, and response times. Spaces and role-based permissions bring order and visibility, giving managers and teams clear oversight of performance.\n\nDeveloper-Friendly Flexibility\nChoose how to connect TextPeak to your systems. Use the API to automate sends and receive delivery updates, or integrate with your CRM for centralized campaign management. 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