---
description: Review of etrack1 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: etrack1 | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [etrack1](/software/439232/etrack1)

# etrack1

Canonical: https://www.softwareadvice.co.uk/software/439232/etrack1

> etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems.

etrack1 understands the importance of having the best tools for providing exceptional customer service and improving efficiency.

For managers and employees looking for a comprehensive solution, etrack1 offers expertise from numerous implementations, eliminating the need to source technology, implementation, and support from multiple providers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Indicia Danmark

## Commercial Context

- **Starting Price**: €80.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, Finnish, German, Norwegian
- **Available Countries**: Denmark, Faroe Islands, Finland, Greenland, Norway, Sweden

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Analytics
- Autoresponders
- CRM
- Call Routing
- Customer History
- Customer Segmentation
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Engagement Tracking
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Prioritisation

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Complaint Management Software](https://www.softwareadvice.co.uk/directory/499/complaint-management/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
4. [Hiver](https://www.softwareadvice.co.uk/software/60479/hiver) — 4.7/5 (146 reviews)
5. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/439232/etrack1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/etrack1-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/439232/etrack1> |
| en-GB | <https://www.softwareadvice.co.uk/software/439232/etrack1> |
| en-IE | <https://www.softwareadvice.ie/software/439232/etrack1> |
| en-NZ | <https://www.softwareadvice.co.nz/software/439232/etrack1> |

-----

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