Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
Software Advice’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How Software Advice verifies reviews
Software Advice carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How Software Advice ensures transparency
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Software Advice is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About OpenTable

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.
OpenTable Software - Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.
OpenTable Software - Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.
OpenTable Software - Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.
OpenTable Software - Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.
OpenTable Software - Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.
OpenTable video
OpenTable Software - Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more. - thumbnail
OpenTable Software - Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more. - thumbnail
OpenTable Software - Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars. - thumbnail
OpenTable Software - Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply. - thumbnail
OpenTable Software - Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs. - thumbnail

OpenTable pricing

OpenTable has a free version and offers a free trial. OpenTable paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to OpenTable

Booqable

4.8 (1084 Reviews)
Booqable is cloud-based rental software that includes a website builder, rental management features, and a mobile app...

Mindbody

4.0 (2978 Reviews)
Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to...

Semper

4.3 (138 Reviews)
Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase...

Now Book It

4.9 (56 Reviews)
Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage...

Acuity Scheduling

4.8 (5727 Reviews)
Acuity Scheduling is a cloud-based appointment scheduling solution that enables business owners to manage appointments...

SpotOn

4.3 (366 Reviews)
SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to...

Booksy Biz

4.4 (479 Reviews)
Booksy Biz is a business management solution designed for service-based companies, such as salons and massage therapists...

Fresha

4.8 (1441 Reviews)
Fresha is the world’s #1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professiona...

Servme

4.8 (25 Reviews)
SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful...

Browse OpenTable Reviews

1,316 of 1,316 reviews
Sort by:
Julio
Julio Show more details
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/08/2024

Love using open table

It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

Pros

I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.

Cons

As of right now, I don't have any issues with open table.

Katherine
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 08/05/2025

OpenTable is Superior to the rest!

We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

Pros

I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area!

Cons

The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.

Alternatives Considered

SevenRooms

Reasons for Switching to OpenTable

Because of all the functions it has and it is known to be the best software worldwide
Sara
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 16/04/2024

Easy to use

Pros

It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas.

Cons

It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable

Verified Reviewer Show more details
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source Show more details
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

3.0
Reviewed on 05/12/2025

Open Table Review

Pros

I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar

Cons

Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

Mark
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 15/10/2025

The leading restaurant booking system

Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

Pros

OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.

Cons

The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.

Alternatives Considered

ResDiary

Reasons for Choosing OpenTable

We were advised by another restaurant owner that OpenTable was the best option.

Switched From

TogoTiki

Reasons for Switching to OpenTable

The ease of use and real time visual interface.

Related categories

powered by