--- description: Review of OpenTable Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpenTable | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [OpenTable](/software/439120/opentable) # OpenTable Canonical: https://www.softwareadvice.co.uk/software/439120/opentable Page: 1 / 54\ Next: [Next page](https://www.softwareadvice.co.uk/software/439120/opentable?page=2) > OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success. > > Verdict: Rated **4.7/5** by 1317 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1317 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Reports - Customisable Templates - Delivery Estimate - Delivery Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software) - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) - [Online Ordering Systems](https://www.softwareadvice.co.uk/directory/3717/online-ordering-system/software) - [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software) - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) ## Alternatives 1. [Booqable](https://www.softwareadvice.co.uk/software/77802/booqable) — 4.8/5 (1126 reviews) 2. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2982 reviews) 3. [Semper](https://www.softwareadvice.co.uk/software/428396/semper-property-management-systems) — 4.3/5 (138 reviews) 4. [Now Book It](https://www.softwareadvice.co.uk/software/202351/now-book-it) — 4.9/5 (57 reviews) 5. [Acuity Scheduling](https://www.softwareadvice.co.uk/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews) ## Reviews ### "Convenient and Reliable, with a Few Minor Glitches" — 4.0/5 > **Anthony** | *26 August 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: OpenTable makes it incredibly easy to find and book reservations at a wide variety of restaurants, often with just a few clicks. The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability. It’s also convenient to manage reservations and make adjustments on the go. > > **Cons**: While the platform is generally reliable, there have been occasions when I arrived at a restaurant only to find that the reservation hadn’t been properly communicated or confirmed on their end. Also, some of the lesser-known or smaller restaurants aren’t available on OpenTable, limiting options in certain areas. > > Overall, I’ve had a positive experience using OpenTable. It’s my go-to for making restaurant reservations, especially when I’m exploring new places. The convenience factor is high, and the app generally performs well. There are minor hiccups from time to time, but they’re not deal-breakers. ----- ### "Great as a secondary platform" — 5.0/5 > **Ilaria** | *22 November 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. > > **Cons**: OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. > > From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. ----- ### "Easy to use" — 5.0/5 > **Sara** | *16 April 2024* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas. > > **Cons**: It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable ----- ### "Does the hardwork for you\!" — 4.0/5 > **Will** | *12 January 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis. > > **Cons**: I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis. > > Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too\! ----- ### "Last minute dinner plans? no problem\!" — 5.0/5 > **Aimee** | *10 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and many restaurants to choose from. Available reservations and wait lists help us decide where to eat. > > **Cons**: Some places are not on the app or don't take reservations, so it can't really help with those, but at least it gives reviews to help you know if you will like it. > > Open table is a great app for finding a restaurant, especially last minute or at a busy time. You can see what each restaurant offers and read reviews and find out who has a table you can reserve at the time you need it. It makes the reservation for you, so you don't have to call around to get a table. We have discovered new places they we really enjoyed by using this app. ----- Page: 1 / 54\ Next: [Next page](https://www.softwareadvice.co.uk/software/439120/opentable?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/439120/opentable) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data