OpenTable
About OpenTable
OpenTable pricing
OpenTable has a free version and offers a free trial. OpenTable paid version starts at US$149.00/month.
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- Industry: Photography
- Company size: Self Employed
- Used Monthly for 2+ years
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Love using open table
It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.
Pros
I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
Cons
As of right now, I don't have any issues with open table.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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OpenTable is Superior to the rest!
We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.
Pros
I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area!
Cons
The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.
Alternatives Considered
SevenRoomsReasons for Switching to OpenTable
Because of all the functions it has and it is known to be the best software worldwide- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Easy to use
Pros
It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas.
Cons
It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Open Table Review
Pros
I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar
Cons
Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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The leading restaurant booking system
Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.
Pros
OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
Cons
The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.