About OpenTable

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.
OpenTable Software - Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.
OpenTable Software - Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.
OpenTable Software - Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.
OpenTable Software - Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.
OpenTable Software - Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.
OpenTable video
OpenTable Software - Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more. - thumbnail
OpenTable Software - Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more. - thumbnail
OpenTable Software - Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars. - thumbnail
OpenTable Software - Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply. - thumbnail
OpenTable Software - Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs. - thumbnail

OpenTable pricing

OpenTable has a free version and offers a free trial. OpenTable paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to OpenTable

OpenTable Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.5
5 reviews of 1,296 View all reviews
Julio
Julio
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

Love using open table

It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

Pros

I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.

Cons

As of right now, I don't have any issues with open table.

Chelsey
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/08/2024

Helpful and convenient

Great! It is a very helpful app. I order take out a lot and use this app for orders and viewing restaurants etc.

Pros

The convenience of it definitely. I love that you can view the restaurant menu’s, make reservations and even see customer reviews.

Cons

It would crash on my phone every now and again, typically when I’m out of internet range.

Marnie
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

3
Reviewed on 05/09/2024

Open Table is OK

Pros

I like that it's pretty easy to use however it's crashed on me a couple times while using

Cons

It crashes and I've had situations where I couldn't cancel something and go penalized for it.

Verified Reviewer
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/08/2024

Satisfaction

Overall satisfied with the service provided by OpenTable

Pros

Ability to reserve when needed, providing adequate services.

Cons

Not guaranteed seating upon arrival with booking time.

Emma
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 03/09/2024

Date night made easy

Pros

Makes finding and booking a restaurant so easy and straight forward

Cons

In some areas open table isn’t as adopted, for example going aboard it would be super useful but not always a lot of restaurants are registered

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