--- description: Review of C2Perform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: C2Perform | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Cloud LMS Software](/directory/1795/cloud/software) > [C2Perform](/software/43900/educationfolder) # C2Perform Canonical: https://www.softwareadvice.co.uk/software/43900/educationfolder > EducationFolder is a cloud-based training and performance management solution for call center agents. Key features include learning management, quality assurance, a knowledge base, task management and reporting. EducationFolder enables users to automatically assign tasks and courses and track completion. Users can automatically assign people with recurring tasks such as status reports, coaching and KPI reviews. Tasks can be automatically assigned to all employees within a specific role, and the system supports automation of daily, weekly, monthly, quarterly and annual tasks. EducationFolder can measure program effectiveness by overlaying key KPIs with performance improvement activities. Rewards and recognition can be given to agents based on thresholds of quality performance. The solution’s knowledge base allows users to create and manage information materials such as FAQs, wikis, manuals, customer service responses and technical data. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: C2Perform - **Location**: Roswell, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact EducationFolder for full pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Brazil, Canada, Mexico, United States ## Features - Activity Dashboard - Alerts/Notifications - Blended Call Centre - Campaign Management - Email Reminders - Gamification - Inbound Call Centre - Learning Management - Multi-Channel Communication - Outbound Call Centre - Performance Management - Progress Tracking - Reminders - Reporting & Statistics - Talent Management - Training Management ## Integrations (2 total) - Five9 - Salesforce Sales Cloud ## Support Options - Phone Support ## Category - [Cloud LMS Software](https://www.softwareadvice.co.uk/directory/1795/cloud/software) ## Related Categories - [Cloud LMS Software](https://www.softwareadvice.co.uk/directory/1795/cloud/software) - [SCORM-Compliant LMS Software](https://www.softwareadvice.co.uk/directory/3709/scorm/software) - [Computer Based Training Software](https://www.softwareadvice.co.uk/directory/3695/computer-based-training/software) - [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software) - [Certification Tracking Software](https://www.softwareadvice.co.uk/directory/3734/certification-tracking/software) ## Alternatives 1. [Centralpoint](https://www.softwareadvice.co.uk/software/93286/centralpoint) — 4.6/5 (9 reviews) 2. [Canvas](https://www.softwareadvice.co.uk/software/7732/canvas-instructure) — 4.6/5 (4309 reviews) 3. [Moodle](https://www.softwareadvice.co.uk/software/4321/moodle) — 4.3/5 (3374 reviews) 4. [Absorb LMS](https://www.softwareadvice.co.uk/software/37819/absorb-lms) — 4.5/5 (329 reviews) 5. [HSI Donesafe](https://www.softwareadvice.co.uk/software/87530/donesafe) — 4.7/5 (80 reviews) ## Reviews ### "Educationfolder is a great tool to organize and assist with training and teaching" — 4.0/5 > **Nicholas** | *13 July 2018* > > **Pros**: I enjoy the fluidity of the product. It was very beneficial and useful in terms of allowing me to use it in ways that supported my needs. > > **Cons**: I had some issues with understanding and finding items on the interface. i found things a bit complicated from the get go, but this may be because I do not specialize in training. My partners did not have these issues. ----- ### "It is a very easy to use product which allows us to better manage our center." — 5.0/5 > **Sam** | *31 October 2017* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. > > We are better able to manage our call center. It allows us to perform eLearning, provide our agents with a Knowledge Base, perform Quality Assurance and record our coaching sessions. It is a great tool for us. ----- ### "The learning management system allows users to identify coaching requisites, schedule training, ...." — 4.0/5 > **Verified Reviewer** | *9 March 2018* > > **Pros**: The quality assurance module gives us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. > > **Cons**: The quality assurance module gives not us all the features we need to manage our quality process, disputes, calibrations and agent sign offs. ----- ### "Educationfolder review" — 5.0/5 > **Jennifer** | *24 January 2019* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: I really liked this software because it helped me train my coworkers and new hires. It showed me how to implement new strategies into my teaching that i would have never thought of. It helped me become a better teacher. > > **Cons**: I didn’t agree with everything on the software. some of the options it gave me i didn’t like but i think it has to do with the type of person you are and how you want to teach others. > > Overall it’s a good tool to use if you need some ideas on how to be a good administrator or teacher. ----- ### Review — 4.0/5 > **Kingsley** | *11 October 2018* | Research ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/43900/educationfolder) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data