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Heartland Payments+
4.3
Overall rating
Reviews
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About Heartland Payments+
Heartland offers a payment processing solution that includes functionality for mobile, online, and bill payments.
Heartland integrates with most point-of-sale systems, and a mobile app is available for iOS and Android phones and tablets. The Mobile Pay app and Mobile Reader accept EMV chip cards, contactless (Apple Pay/Google Pay), magstripe, cash and checks. Ecommerce merchants can set up an online portal for ordering, selling products and collecting consumer payments. Bill payment is available for businesses such as medical practices, local government, utility providers, and more.
Heartland supports hundreds of payment options with fair pricing and full disclosure of fees and agreement terms. A supported hosting service is also available for securely storing customer account information.
Heartland Payments+ pricing
Heartland Payments+ does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Heartland Payments+ Reviews for UK Users
Feature rating
5 reviews of 112
View all reviews
Neelam
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 13/01/2025
The Best Payment Service: Heartland !
My overall experience with them is was executed properly and was on point every payment i had received was on time and was secured by the 64 bit encryption layer .
Iam extremely happy with the customer service they have provided and the service charges are minimal.
So we are happy.
Pros
The best Service to receive payments they doesn't work on traditional payments, they have a dedicated server and they have a proper Integration with security services for proper payment related Transactions.
The best thing about them is they are prompt and very trusted
Along with best customer service
Cons
Nothing my experience with them was just amazing so no issues.
Response from Heartland
Hi Neelam, thank you for leaving us a positive review! It's great to hear that switching to Heartland has been good for you and your business. Thanks for shouting out our customer service team, too. We're very excited for our continued partnership!
Replied 14/01/2025
Penelope
- Industry: Wholesale
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 25/06/2024
18 years later, still happy
I had several very bad experiences with Woodforest bank, the first credit card bank I dealt with. I had just started my business and there were a lot of issues I had no experience with. I switched from Woodforest to Heartland years ago, I never changed to another bank although I have been contacted many times.
Pros
Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy and easy to contact.
Cons
We used to have a rep in our area. That was a great benefit and very helpful. This service was discontinued a few years ago. I really miss the extra help and guidance they provided.
Response from Heartland
Hi Penelope, thank you for leaving us this positive review! We’re so glad to see our payment solutions have been convenient and easy to use for your business. It’s great to hear our Customer Service hasn’t let you down. Thank you for adding additional feedback as well. We appreciate your longstanding business with us & look forward to our continued partnership!
Replied 27/06/2024
Verified Reviewer
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
2
Reviewed on 29/07/2024
Beware of Dishonest Practices
In our case because we were paperless we did not realize that they jacked the rate up to 7.9% plus many other fees. We are a small business and By the time we had time to analyze the bills we had been take for a ride for almost a year which totaled a loss of thousands.
Such a scumbag move.
They could have have a customer for life and a good review.
Pros
While we used them in the beginning everything was ok.
Cons
As soon as your initial contract is up they do not tell you anything they just jack your rate up and continue to do so until you notice.
Response from Heartland
Hi there, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at [email protected] so we can have someone reach out to you directly. We appreciate your patience as we work through this.
Replied 31/07/2024
Star
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 18/11/2024
Why heartland payment is our go to payment management tool
Easy to use, offers low rates, strong security, and provides flexible payment options for our clients making it a perfect solution for simplifying our payment and finance management
Pros
Heartland payment has been really easy to use with no hidden fees or confusing costs. it has really made our payment process simpler by offering different payment options so our customers can use whatever method they like best. it is worth mentioning that it has strong security features as well. Honestly, it’s been a game-changer for us as it makes it much easier to handle payments and manage our finances smoothly
Cons
None at all, it was easy to get a hang of and it hasn't failed ever since.
Response from Heartland
Hi Star, thank you for leaving this positive review! We're glad to hear that Heartland Payments+ has been easy to use and has simplified your payment and finance management. We look forward to our continued partnership!
Replied 25/11/2024
Linus
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 01/07/2024
Heartland Payments+ for Solid Payment Processing Option
Heartland Payments+ has a focused way of creating a rational payment option, and this validates all transactions for companies.
More so, Heartland Payments+ has facilitated global marketing options, and this resolves in business requirements.
Pros
Heartland Payments+ helps in immediate processing option, which makes companies cover all their expenses.
Heartland Payments+ has credible and optimal transaction management measures, and this increases the credibility of every opportunity.
Cons
Heartland Payments+ has dynamic and reliable payment managing measures, and no discrediting part from the tool.
Response from Heartland
Hi Linus, thank you for taking the time to leave us this positive review! We're so glad to hear you've had a great experience with Heartland and we're very excited for our continued partnership.
Replied 08/07/2024
