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description: Review of IBM Instana Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IBM Instana | Reviews, Pricing & Demos - SoftwareAdvice GB
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# IBM Instana

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> IBM Instana democratizes observability by providing a solution that all application stakeholders, whether working in Operations (DevOps, SRE, ITOps, …), Development, QA or on the business side, ˛can use to get the performance data they want with the application and infrastructure context they need. 

Instana automates all aspects of Observability, from discovery to monitoring, tracing, profiling, troubleshooting, and optimizing performance.

Never miss a problem, regardless of user volume. Unsampled tracing ensures complete visibility in public cloud and hybrid cloud mesh environments.

Offers a comprehensive view of service dependencies, aiding in troubleshooting and providing an accurate picture of how services collaborate.

Key features include:
Smart Alerts Intelligent Alert Setup Wizard:  
Threshold-based smart alerts, automatic detection and correlation of events, issues and service incidents and automatic identification of each incident’s likely root cause result in the fastest mean time to resolution (MTTR

Full Stack Observability:
Provides full distributed tracing—with zero sampling—across your entire application stack, including browser and mobile apps, databases, and individual lines of code. 

Context Guide:
Offers an industry-leading real-time capability, allowing users to see every high precision 1-second metric and unsampled trace in multiple views. Provides depth of Observability information for quick incident resolution.

Monitoring and Tracing for all Kubernetes Distributions:
Supports all native Kubernetes features for comprehensive observability.

Synthetic Monitoring:
Enables testing of infrastructure locations with limited real user interaction.

Distributed Tracing:
Helps trace transactions across different components of an application, providing insights into the performance of individual components and how they interact.

Unbounded Analytics:
Provides data analytics and reporting features that enable IT teams to track application performance over time, identify trends and make informed decisions about capacity planning and infrastructure optimization.

Automatic ML/AI Assisted Root Cause Analysis:
Automatically detects changes, issues and incidents to drastically decrease the time to investigate the root cause of every service impact of your applications.

Full Open Telemetry Support:
Delivers a unified view of telemetry data and provides value-added capabilities through Instana's powerful dependency map and full-stack visibility.

Real-time Application, Service Dependency, and Infrastructure Maps:
Offers a comprehensive view of service dependencies, aiding in troubleshooting and providing an accurate picture of how services collaborate.

Pipeline Feedback:
Offers end-to-end visibility of releases and their impact on application or infrastructure health. Facilitates decision-making on whether to roll back to a previous version or address specific problems.

Application Perspectives:
Allows users to construct different views for metrics, traces, and KPIs, tailoring monitoring to their specific needs.
> 
> Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 6 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: IBM

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audit Management
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Bottleneck Identification
- Bug/Issue Capture
- Collaboration Tools
- Container Monitoring
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Import/Export

## Category

- [Cloud Integration Software](https://www.softwareadvice.co.uk/directory/4676/cloud-management/software)

## Related Categories

- [Cloud Integration Software](https://www.softwareadvice.co.uk/directory/4676/cloud-management/software)
- [Observability Tools](https://www.softwareadvice.co.uk/directory/4534/observability/software)
- [Application Performance Management Tools](https://www.softwareadvice.co.uk/directory/4140/application-performance-management/software)
- [Bug Tracking Software](https://www.softwareadvice.co.uk/directory/4721/bug-tracking/software)
- [Network Monitoring Tools](https://www.softwareadvice.co.uk/directory/4307/network-monitoring/software)

## Alternatives

1. [ManageEngine Applications Manager](https://www.softwareadvice.co.uk/software/359879/manageengine-applications-manager) — 4.6/5 (257 reviews)
2. [Datadog](https://www.softwareadvice.co.uk/software/101405/datadog) — 4.6/5 (357 reviews)
3. [Site24x7](https://www.softwareadvice.co.uk/software/360425/site24x7) — 4.7/5 (345 reviews)
4. [Dynatrace](https://www.softwareadvice.co.uk/software/234304/dynatrace) — 4.5/5 (82 reviews)
5. [New Relic](https://www.softwareadvice.co.uk/software/142684/new-relic-one) — 4.5/5 (195 reviews)

## Reviews

### "Best monitoring tool for Kubernetes platform" — 5.0/5

> **Mallayasamy** | *11 October 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Overall view of erroneous call rate and latency is very useful to find performance issues. We can able to find out exact error calls like 5XX and 4XX calls.
> 
> **Cons**: Request parameter is not implemented  and only available based on endpoints

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### "Monitoraggio approfondito dello stato della rete" — 5.0/5

> **Rosa** | *26 September 2023* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: In un unica schermata Instana visualizza lo stato dell’intera architettura permettendo di ottenere varie informazioni velocemente dai processi Java al heap space al monitoraggio delle API. Instana permette di monitorare la stabilità del sistema in tempo reale e intervenire per risolvere problemi. Semplice, preciso e facile da utilizzare.
> 
> **Cons**: Il consumo di CPU è spesso eccessivo, specialmente nelle operazioni debug. Il Team di Instana è lento a fornire risposte, settimane di solito e questo rallenta di molto il processo di installazione e configurazione.
> 
> Monitori i server, le transazione avvenute sul sito, l’intera infrastruttura dello stesso e il suo stato di salute. Monitora anche il mainframe, CPU, RAM e storage per identificare problemi in modo più veloce e di dettaglio. Questo monitoraggio profondo consente di prevenire i problemi, anticipando gli interventi prima che si verifichino. Le funzionalità di allarme sono molto utili, segnalano pezzi di server inattivo e forniscono un rapporto dettagliato dell’errore semplificando la risoluzione.

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### "A serious New Relic competitor with some work" — 3.0/5

> **Mike** | *25 January 2019* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: Instana looks great on the outside: features, pricing, etc. and it is, if you can implement it.
> 
> **Cons**: We found Instana has issues running in Docker environments, and their integration docs for APM were less than intuitive.

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### "IBM Instana is your friend" — 4.0/5

> **Michele** | *27 September 2024* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: IBM Instana is really easy to use. Tracing the services, the calls and takes the time durations.
> 
> **Cons**: I think the alert could be more understandable.
> 
> My overall experience with IBM Instana is coool. All the tracing services are well presented and readable.

-----

### "Logiciel d’application" — 4.0/5

> **Akou Kafui** | *11 November 2023* | Commercial Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Simple et facile à utiliser pour les développeurs d’application très performant et professionnel avec une bonne qualité d’interface. Je le recommande
> 
> **Cons**: C’est un super produit et simple avec une meilleure équipe d’assistance et très professionnel. Je le recommande

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/438738/instana)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/server-monitoring/ibm-instana-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/438738/instana> |
| en-GB | <https://www.softwareadvice.co.uk/software/438738/instana> |
| en-IE | <https://www.softwareadvice.ie/software/438738/instana> |
| en-NZ | <https://www.softwareadvice.co.nz/software/438738/instana> |

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