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description: Review of TigerConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TigerConnect | Reviews, Pricing & Demos - SoftwareAdvice GB
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# TigerConnect

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> TigerConnect is a HIPAA-compliant care collaboration and patient engagement solution which helps healthcare organizations streamline communication across patients, providers, and ambulatory facilities. TigerConnect enables medical professionals to conduct consultations with case managers, specialists, staff members, and patients via video, voice, or text. It helps clinicians set up remote check-ins for patients, converse with family members, and conduct one-on-one or group video consultations with team members.&#10;&#10;TigerConnect Patient Engagement sends text reminders about care follow-up or appointments and lets patients quickly communicate, ask questions, and send relevant attachments to healthcare professionals via securely encrypted SMS messages. Patients can request virtual care visits via video, voice, and text as needed through a digital front door.&#10;&#10;TigerConnect enables organizations to schedule role-specific assignments, create employee shift calendars, utilize a search functionality to retrieve staff information from the directory, and synchronize shift data with embedded or third-party scheduling systems. &#10;&#10;Using TigerConnect, care teams can communicate with colleagues in real-time and coordinate with other departments about patient transfers, medical reconciliation, and consultations. Physicians can hold discussions on forums, create messaging groups, and attach media files or documents from Google Drive, Box, or other similar file storage platforms. Nurses can quickly send surgical images, communicate patient's status, coordinate shift changes and request medication according to requirements.&#10;&#10;TigerConnect offers mobile applications for Android and iOS devices, which helps professionals broadcast messages, access patient lists, receive push notifications and more. Pricing is available on request and support is extended via documentation, live chat, FAQs, phone, email and other online measures.
> 
> Verdict: Rated **4.6/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 48 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TigerConnect
- **Location**: Santa Monica, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Pricing depends on your needs. Please contact TigerConnect for a free assessment: https://tigerconnect.com/contact-us/
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Singapore, United States

## Features

- API
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Care Plan Management
- Communication Management
- Customisable Branding
- File Sharing
- HIPAA Compliant
- Live Chat
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Provider Practice
- One-to-One Messaging
- Patient Education
- Patient Engagement Software
- Patient Portal
- Patient Records Management

## Integrations (4 total)

- Box
- Dropbox Business
- Ivanti Neurons for MDM
- myUnity

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)
- [Telemedicine Software](https://www.softwareadvice.co.uk/directory/4564/telemedicine/software)
- [Medical Tools](https://www.softwareadvice.co.uk/directory/4527/medical/software)

## Alternatives

1. [Klara](https://www.softwareadvice.co.uk/software/104069/klara) — 4.6/5 (211 reviews)
2. [Epic](https://www.softwareadvice.co.uk/software/3954/epiccare) — 4.4/5 (447 reviews)
3. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)
4. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
5. [ChiroTouch](https://www.softwareadvice.co.uk/software/1186/chirotouch) — 4.0/5 (1084 reviews)

## Reviews

### "Love our TigerConnect" — 5.0/5

> **Amanda** | *13 December 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Love our TigerConnect\!
> 
> **Cons**: None that I can find.
> 
> Great implementation and love the system.

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### "It has a bit of a learning curve, but it works great." — 4.0/5

> **Grant** | *16 June 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: It has a lot of features. If there is something you need to do with client connection, Tiger probably already can do it.
> 
> **Cons**: It does quite a bit more than I need. That makes it a little confusing to use.
> 
> Our sales went up after we starting using Tiger because we could automate reaching out to clients and tracking client engagement.

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### "Perpetual nightmare" — 1.0/5

> **Omar** | *30 July 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: None. Theres really no pros regarding this software. It is very impracticable and unrealistic for the real world.
> 
> **Cons**: Trying to get out of a TigerConnect contract is almost impossible. &#10;I officially canceled my services with them under their required conditions and they still charge me an annual fee.&#10;Theres a big reason why all of their "customer service numbers" are designed to not allow you to speak live to a customer rep.
> 
> Horrible experience.

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### "Great for Communication" — 5.0/5

> **Alyson** | *30 June 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It’s great to have instant contact without having to deal with giving out phone numbers to staff and clinicians.
> 
> **Cons**: Sometimes it can lag upon sign in, but that could also be my personal connection or on my end somehow.
> 
> TC has been great in the workplace as a place to communicate with other staff, especially when clients are around and we need to share confidential information

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### "tiger connect review by neurology office" — 5.0/5

> **Verified Reviewer** | *21 January 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I can text anybody in our practice when working remotely, and I don't even have a smartphone. I also don't need to remember anybody's numbers, everyone's names and titles are saved in the system so I just start typing their name and the software finds them
> 
> **Cons**: I hate that it logs me off so quickly. Whenever i want to see what texts I have I need to relog back in. .I guess it's for security and I get that it's for a reason but it's a pain.
> 
> I use Tiger Connect to speak to other staff members in our practice. Because it's  hipaa compliant I can say the names of our patients when necessary. So for example when the Medical Assistants do chart prep they'll send me a message with the names of the patients and the day they came into the office last if they are missing any testing. Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/433934/tigerconnect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/telemedicine/tigerconnect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/433934/tigerconnect> |
| en-GB | <https://www.softwareadvice.co.uk/software/433934/tigerconnect> |
| en-IE | <https://www.softwareadvice.ie/software/433934/tigerconnect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/433934/tigerconnect> |

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