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About Jotform
Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.
Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.
Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.
Jotform pricing
Jotform has a free version and offers a free trial. Jotform paid version starts at US$39.00/month.
Starting Price:
US$39.00/month
See pricing details
Free Version:
Yes
Free trial:
Yes
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Jotform Reviews for UK Users
Feature rating
5 reviews of 2,256
View all reviews
Damien
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 03/10/2024
Jotform is one of the best free form builder solutions
Jotform is great to use even on free. I love the multi-step function it has and how you can customize the branding.
Pros
Jotform is a great, easy to use solution.
Cons
Jotform branding on free plan is annoying.
Response from Jotform
Hi Damien,
Thanks for your excellent review. We are glad you find our platform easy to use. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 13/10/2024
oki
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/10/2024
free and easy customized online form maker experienced
satisfying experience in using jotform for years, if only i can easyly pay the upgrade with the most common online payment method in my country (indonesia), so i can easily upgrade the version
Pros
Easy to create fillable online form that i can bragged in the office, as if i can create some code, very cool.
Cons
not easy to pay for upgrade, i wish i can pay using online payment in my country, such as ovo, dana, go pay, i'm from indonesia btw
Alternatives Considered
Google FormsReasons for Choosing Jotform
all the feature and easiness of customizationSwitched From
Google FormsReasons for Switching to Jotform
price, easiness, better feature in jotform, better pdf creation toolsResponse from Jotform
Hi oki,
Thanks for your excellent review. We are happy to know that you enjoy our fillable form feature. While the feature you’re looking for isn’t currently available in our platform right now, we've gone ahead and escalated your request to our developers at this link: https://www.jotform.com/answers/20478941. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to the thread and let you know.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 11/11/2024
Robert
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for Free Trial
-
Review Source
3
Reviewed on 14/10/2024
Review of Jotform
It is a good service to use, especially for a large organization.
Pros
Jotform has tons of templates that can get you started with a form. You don't have to create anything from scratch.
Cons
The free service is very limited and the cost per month is not the best.
Response from Jotform
Hi Robert,
Thanks for your positive review. We're happy that you like our platform and that you're finding the form templates helpful. It's great to hear that it helps you get started without creating forms from scratch.
Our current pricing reflects the value of our robust features, security, and customer support, which are often unmatched by lower-cost alternatives. While the Starter plan has its limitations, you might keep an eye out for discounts or promotions that could make the cost more reasonable for your needs.
Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Replied 20/10/2024
Greg
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 23/11/2024
Jotform is a MUST for any data you are asking people for!
One of the best tools in my toolbox. It really has made something I dreaded (begging students for their contact info) into something I don't think twice about. Now I set up a paper display with a QR code and students click & share so easily!
Pros
The options of forms to create is amazing. Even with the free version. I'm a youth pastor & need an easy way to collect information in order to let students know about things that are coming up. Jotform allows me to have custom (4 different ministry connections) forms that i can easily send out to student s via a link or better yet, through a QR code that allows then to check-in & share their info without me having to ask.
Cons
The only issue would be the max number of active forms with the free version. But that is it! Even with this "complaint" you can archive forms to use later without counting as one of your active forms. This works great for me as my forms are often based on the calendar. So, I can archive ones I'm currently done with, then reactivate them as needed throughout the year.
Alternatives Considered
Microsoft ExcelReasons for Switching to Jotform
Old method was paper. Jotform digitized this process for me making my use of the data easier and allowed my use of the data to be easily personalized for each student.Response from Jotform
Hi Greg,
Thanks for your 5-star review. We’re so happy to hear that by using our platform, it is helping you streamline communication with your students and create customized forms for your ministry. It’s great to know that our platform fits your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 29/11/2024
Brian
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 21/10/2024
Excellent Form Creation and Management Platform for Nonprofits
Jotform takes form creation to the next level above my experience with competitors like Google Forms. Jotform allows for much more customized forms, and has a host of very helpful add ons and widgets like signatures, payment portals, and more. We have made Jotform a "one stop shop" to manage almost every form for our nonprofit, from volunteer onboarding, to client intake and registration, to permission forms and waivers, to feedback, and more.
Pros
Jotform is a very robust and easy to use form management software platform that is particularly helpful for small nonprofits that handle a variety of form needs like registrations, waivers, surveys, and more. I like the seemingly endless customizability of the platform and the forms created.
Cons
At times, the forms are prone to error and will display error messages to end users. The offline form mode could use some additional work to ensure data/submissions are not lost, as this is important for our work where forms often have to be used with no connectivity.
Reasons for Choosing Jotform
Google Forms did not have all the features we needed in one place, mainly document sending and e-signatures. Jotform also has a better end user feel and layout, especially the Card style.Switched From
Google FormsReasons for Switching to Jotform
For a nonprofit like ours, having features that include e-signatures for waivers and permission forms, and the ability to send documents like volunteer descriptions and paperwork was vital. With little time to spare as a small team, we needed a solution with everything in one place.Response from Jotform
Hi Brian,
Thanks for your wonderful review. We're happy to hear that our platform meets the diverse needs of your nonprofits and that you appreciate the robust features and customizability. Your support means a lot to us.
Let us know if you have questions or if you encounter issues with our platform like the offline form you've mentioned through our Contact Us page at https://www.jotform.com/contact/. We'll investigate these issues and help you get them resolved.
Replied 24/10/2024
