--- description: Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jotform | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/4253/higher-education/software) > [Jotform](/software/433821/jotform) # Jotform Canonical: https://www.softwareadvice.co.uk/software/433821/jotform Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.co.uk/software/433821/jotform?page=2) > Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum. > > Verdict: Rated **4.7/5** by 2904 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2904 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attendance Management ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Higher Education Software](https://www.softwareadvice.co.uk/directory/4253/higher-education/software) ## Related Categories - [Higher Education Software](https://www.softwareadvice.co.uk/directory/4253/higher-education/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Government Software](https://www.softwareadvice.co.uk/directory/4240/government/software) - [Data Collection Software](https://www.softwareadvice.co.uk/directory/4339/data-collection/software) - [Mental Health Software](https://www.softwareadvice.co.uk/directory/4548/mental-health/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5298 reviews) 2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17618 reviews) 3. [Docusign](https://www.softwareadvice.co.uk/software/367901/Docusign) — 4.7/5 (9388 reviews) 4. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (971 reviews) 5. [Jotform Sign](https://www.softwareadvice.co.uk/software/439248/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "This form builder brings revenue" — 5.0/5 > **Rian** | *1 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We absolutely love Jotform because it's a really easy way to our Ad's running with customization on the frontend. We could also integrate our CRM to collect the leads from Jotform. > > **Cons**: I wish their customization was at the level of Framer, however i understand that they're optimizing for ease. > > My overall experience with JotForm has been absolutely amazing because it made getting leads very easy, we've also generated thousands of dollars of revenue using their forms. ----- ### "Its good at what it does right." — 5.0/5 > **Frank** | *5 June 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It has great functionality when it comes to data collection and storage in one place, it has integration with Google Sheets so the data can be stored on our corporate Drive and shared among our staff. > > **Cons**: They do not have a small team option and you can only buy the enterprise license so without it collaborating on a form is cumbersome because you can only give temporary access to the collaborator, not being able to store on a team drive location and when we need to collaborate at a later date then it has to be shared again otherwise the collaborator cannot access it. > > It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers but it does the job well. ----- ### "Need Online Forms?" — 4.0/5 > **Louise** | *29 June 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Jotform is its ease of use and flexibility in creating customized forms without needing technical expertise. The drag-and-drop builder, wide variety of templates, and numerous integrations make it simple to collect information, automate workflows, and streamline processes. The ability to customize forms and access submissions in real time has made it a valuable tool for improving efficiency and organization. > > **Cons**: What I like least about Jotform is that some of the more advanced features, integrations, and higher submission limits are only available on paid plans. Additionally, more complex forms can occasionally require extra setup time, and customizing certain workflows may have a learning curve for new users. > > My overall experience with Jotform has been very positive. The platform has made it easy to create and manage forms for a variety of purposes, from patient intake and surveys to internal workflows and data collection. Its user-friendly interface, customization options, and integrations with other tools have helped streamline processes and improve efficiency. Overall, it has been a reliable and valuable solution for collecting and organizing information. ----- ### "Simple, Reliable & Easy-to-Use Form Builder" — 5.0/5 > **Adarsh** | *22 April 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use with a drag-and-drop builder, lots of ready-made templates, and smooth integrations. Helps create professional, mobile-friendly forms quickly without coding. > > **Cons**: Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade. Occasionally, forms load slightly slow with many fields. > > My experience with Jotform has been very positive. It offers good value for money, especially for basic to mid-level use, and the platform is extremely easy to use with its drag-and-drop builder. Data collection and form creation are smooth, with plenty of customization options to match different needs. Customer support is helpful and responsive, and integrations make it easy to manage workflows. It also supports images and videos well, which improves form engagement. While collaboration features are decent, they could be improved for team-based projects. Overall, it’s a reliable and efficient tool for us. ----- ### "A GAME-CHANGER FOR STREAMLINING YOUR ORGANIZATIONAL PROCESSES" — 5.0/5 > **BETSY** | *2 June 2026* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: Jotform helped us streamline many of our internal processes at our organization. It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online. It's super user-friendly and they make it easy to collect, manage, and report on your data. If you can picture a workflow and want to streamline it, Jotform likely has a form, tool, or workflow that can help you accomplish it. > > **Cons**: Like any software platform, there is always room for improvement. One challenge we encountered was that on the Gold plan, the HIPAA features could not be completely disabled on all forms. Even when a form did not collect PHI, certain reports still required password protection when downloaded. It would be helpful if these security features were optional for forms that do not contain sensitive information. Another challenge involved the identity verification process for a visitor sign-in/sign-out form. End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case. One more challenge we encountered was with the Jotform Sign feature. The file size limit for uploaded documents was restrictive, allowing uploads of only up to 10 MB. So larger documents could not be sent through the platform. We work with lengthy packets and a larger file size allowance would be beneficial. Due to this limitation, we ultimately used Dropbox Sign, for our documents. However, I am sure that they are working to increase the size limit. > > Aside from the few CONS mentioned above, our experience with Jotform has been great. The platform has a variety of features and capabilities, making it easy to streamline nearly any process or workflow you can think of. I think the flexibility of the forms is a strength and makes the not-so-techy person feel empowered. We have also found the AI helper Podo to be extremely helpful. By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms. ----- Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.co.uk/software/433821/jotform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/433821/jotform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data