About M-Files

M-Files is the leading document management platform for knowledge work automation. It revolutionizes the way knowledge workers handle their processes, from creating and managing documents to automating workflows, collaborating externally, conducting enterprise searches, and ensuring security. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com/schedule-a-demo. Benefits of using M-Files include: - 70% improvement in process efficiency and accuracy through the automation of document-centric workflows. - 65% efficiency in saving documents through automation of document organization and classification. - 50% faster information retrieval with the help of enterprise search, views, and relationships. Learn more about M-Files integrations today. M-Files serves a variety of industries and business needs for mid-market to Enterprise global B2B companies. The M-Files platform is especially suitable for knowledge workers that need to quickly find, collaborate, and process a large number of documents every day. Key features include version control, mobile access, e-signature capabilities, automated workflows, document templates, permission management and offline access. M-Files’ search engine allows users to search for documents via name, document type, keywords and more. Additionally, it allows users to search inside document text. Workflow automation tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links. Integrations with various applications including Microsoft 365 (Microsoft Copilot, Microsoft Teams, etc.), DocuSign, Adobe, Salesforce, Google Workspace, and SAP are available. Integrate M-Files with your CRM system and witness unparalleled efficiency in managing customer documents and accounts. Take advantage of M-Files' comprehensive document management capabilities, including search functionality, access control, workflow setup, notifications, and document review management. Enable seamless document collaboration with co-authoring features and check-in/check-out tools, all while having full visibility into edits and revisions with log and audit trails. M-Files supports a range of industries: • Accounting, Tax & Audit • Construction & Engineering • Energy (Oil & Gas) • Financial Services • Life Sciences • Management Consulting • Manufacturing M-Files provides end-to-end capabilities for the whole knowledge work process: • Document Automation • Document Management • Workflow Automation • Client Collaboration • Content Collaboration • Security & Compliance • Artificial Intelligence
M-Files Software - M-Files - Search
M-Files Software - M-Files - Profile open
M-Files Software - M-Files - Permissions
M-Files Software - M-Files - Process maps
M-Files Software - M-Files - Pinned items
M-Files video
M-Files Software - M-Files - Search - thumbnail
M-Files Software - M-Files - Profile open - thumbnail
M-Files Software - M-Files - Permissions - thumbnail
M-Files Software - M-Files - Process maps - thumbnail
M-Files Software - M-Files - Pinned items - thumbnail

M-Files pricing

M-Files does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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M-Files Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.2
Customer Support
4.2
5 reviews of 230 View all reviews
Vishwajeet
Vishwajeet
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

M-files - A life saver solution for corporates.

It's just wow, looks like a charm, can transfer a load in no time.

Pros

Easy and stable network handling with awesome UI.

Cons

No cons as such, it can be integrated with some other drives to save time while transferring data online.

Response from M-Files

Thank you, Vishwajeet, for your fantastic feedback! We're thrilled to hear that M-Files has been a “life saver solution” for you and your team. It’s great to know you’re enjoying the stable performance, user-friendly interface, and secure handling of documents.

Your suggestion regarding integration with other drives is valuable, and we’re always looking for ways to enhance efficiency for our users. M-Files is designed to ensure data privacy and security, so we’re glad it’s meeting your expectations and addressing concerns you faced with other tools.

We appreciate you choosing M-Files and look forward to supporting your continued success! If you ever need assistance or have further suggestions, don’t hesitate to reach out. 😊

Replied 17/12/2024
Kamala
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2024

A Truly Exceptional and Solid Document Management Software.

M-Files enhances compliance of documents.It is simple to access documents anytime across multiple devices.

Pros

M-Files comes with an intuitive and user-friendly interface that makes it easy to use and navigate. M-Files powerful search feature allows me to find files and documents quickly. It is simple to manage documents more efficiently using M-Files. Finally, I can easily share documents faster and securely using M-Files.

Cons

M-Files meets all my document management expectations thus I lack anything in particular to dislike.

Response from M-Files

Thank you, Kamala, for your wonderful review and for sharing your experience with M-Files! We're thrilled to hear that the intuitive interface, powerful search capabilities, and efficient document management features have made such a positive impact on your workflow. Secure and fast document sharing, along with seamless access across devices, are exactly the kind of benefits we aim to deliver.

It's great to know M-Files meets your expectations and that you've found the onboarding process straightforward compared to alternatives. Your feedback reaffirms our commitment to providing a versatile and user-friendly solution.

We appreciate your continued trust in M-Files and are here to support you whenever you need assistance. Thank you for being a valued user! 😊

Replied 08/01/2025
Gill
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 12/12/2024

Mixed bag!

very mixed, didn't work well with our citrix farm and due to lack of guidance have set up a complex document class structure, setting up views can be hard

Pros

easily save / store and group related documents

Cons

no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,

Response from M-Files

Thank you, Gill, for sharing your experience with M-Files. We appreciate your feedback and are glad to hear that the software helps you easily store and group related documents.

We understand the challenges you've mentioned, particularly regarding sharing links for multiple documents, teams integration, and working within your Citrix farm. These are valuable insights, and we are continuously working on improving these aspects to provide a smoother experience.

Regarding the complexity of setting up views and document class structures, we recommend reaching out to our support team or accessing our Help Center https://help.m-files.com/ for further guidance—this might help simplify the setup process.

Thank you again for your feedback, and we’ll work hard to address these areas in future updates. Please feel free to reach out if there’s anything else we can assist with!

Replied 13/12/2024
Irene
  • Industry: Civic & Social Organization
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2024

A fantastic product with a lot of potential

I have been using it for more than 2 years and it has so much potential! Compared to other products such as Documentun, this is so easy to maintain, the admin console is so easy to understand and it adds a lot of features that, in other products, you would need a developer to do for you.

Pros

It is really easy to configure and maintain, it is intuitive and the Hubshare companion product opens your company's repository to external and internal users that have different access needs.

Cons

The way that the subscription model is organised, it means that for some features you need to move to a subscription level that is more costly.

Alternatives Considered

Microsoft SharePoint, OpenText Documentum, Box and Laserfiche

Reasons for Switching to M-Files

Because M-Files had a companion product called Hubshare and the potential to integrate with other applications.

Response from M-Files

Thank you, Irene, for your thoughtful review and for highlighting M-Files' strengths! We're thrilled to hear that you find it intuitive, easy to maintain, and valuable for managing both internal and external user needs through the Hubshare companion product. It’s wonderful to know that M-Files has been a reliable solution for your organization for over two years.

We also appreciate your feedback on the subscription model. We understand how important it is to align features with cost efficiency, and we continuously strive to enhance value for all users. Your insights will certainly help guide our ongoing improvements.

Thank you for choosing M-Files and for recognizing its potential to simplify processes and integrate seamlessly with other applications. If you ever need assistance or have suggestions, please don’t hesitate to reach out—we’re here to support you!

Replied 03/12/2024
Muddassar
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Best In Class ECM

Its fantastic, easy to use and easy to manage.

Pros

I like two features of M-Files..

1- AINO (Chat with the document)
2- IML (Intelligent Metadata Layer) to search the documentsn other repositories with leaving the interface of M-Files.

Cons

There should be built-in reports and M-Files web and should support the widgets like M-Files Hubshare

Response from M-Files

Thank you, Muddassar, for sharing your experience with M-Files! We’re delighted to hear that features like our AI functionality, M-Files Aino, and the Intelligent Metadata Layer have stood out for you. These innovations are designed to make searching and interacting with documents across repositories seamless and efficient, and it's great to see them delivering value for you.

We appreciate your feedback regarding built-in reports and widget support for M-Files Web—this is invaluable as we continue to refine and improve the platform. It’s wonderful to know that M-Files has proven to be a cost-effective, user-friendly solution compared to alternatives like SharePoint and IBM FileNet.

Thank you for your trust in M-Files! If there’s anything we can assist with to further enhance your experience, please don’t hesitate to reach out.

Replied 16/12/2024

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