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About Linnworks
Linnworks is the global growth platform for omnichannel retailers.
Power your entire commerce operation from a single platform. With more than 100 integrations (including popular platforms like Amazon, eBay, Shopify and Walmart), Linnworks covers everything you need - from order and inventory management, analytics and forecasting, warehouse management, selling channel listings, and 3PL/fulfillment.
Empower your team with real-time inventory visibility, seamlessly integrated sales channels, and automation for thousands of critical tasks such as order routing. Rest assured that your inventory is always accurate, and that every order is fulfilled correctly and efficiently. Ready with everything you need. Steady to meet the opportunities ahead.
Whatever your ambitions, get going and keep growing with Linnworks.
Linnworks pricing
Linnworks does not have a free version and does not offer a free trial.
Starting Price:
Free Version:
No
Free trial:
No
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Linnworks Reviews for UK Users
Feature rating
5 reviews of 28
View all reviews
Tom
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 30/11/2021
The perfect tool to help manage your multi-channel systems
Pros
I love the user interface and how it is so quick and easy to not only manage your product data and key information but also how it integrates with just about every major piece of software at the press of a button
Cons
The lack of SAP integration forces us to not use linnworks in its full capacity
Alternatives Considered
RithumReasons for Switching to Linnworks
Cost was a big deciding factor but the Linnworks support we receive is second to none and any issues we have are either fixed or options are given to us to get third party developers involvedResponse from Linnworks
Hi Tom,
Thanks for the positive review! We love hearing how our software has enabled you to manage multiple sales channels with ease.
I'll make sure to pass on your kind words to the support team, they will really appreciate it.
Thanks again.
Lucy Allen,
Product Marketing Manager
Replied 01/12/2021
John
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 01/12/2021
Exceptional powerful software that grows your business
I've used them for 10+ years. It's a strategic and essential ingredient within my business. The team running it are innovative and ahead of the game.
Pros
Alot of work has gone into improving the system. I've used it for 10 years or so. It 100% stable and easily replaces 1-2 full time staff.
The team behind it are constantly looking to improve and stay ahead of the game.
Cons
It has some niggles, like all software, but their support is exceptional 24 hr service literally.
Alternatives Considered
ChannelGrabberReasons for Choosing Linnworks
Better value - you pay a fixed price, not a % of turnover.Switched From
RithumReasons for Switching to Linnworks
Far superior technology that grows with your businessResponse from Linnworks
Hi John,
Thanks so much for the positive review! We love hearing from our customers - especially those that have been with us for many years. We pride ourselves on key points you mentioned including innovativeness and excellent support so we really appreciate this being noticed.
Thanks again for your feedback and kind words.
Lucy Allen,
Product Marketing Manager
Replied 03/12/2021
DeAndrew
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 01/06/2023
Overpromised features of software and upfront director of sales lied about multiple items
Terrible. I wish I never agreed to a 12 month contract with them.
Pros
At first, I liked the look and functionality of it. However, they could care less about having a good working relationship with you. They will continue to charge you if the software is not a good fit for you. I could not be more frustrated with poor service and responses. This has been the WORST experience thus far working with a software company.
Cons
Customer service is a joke. I have no clue who is in charge. The [sensitive content hidden] jumps in when I have an issue rather than the account rep who was assigned to me. They are slimy and have lied multiple times. They say they offer demand forecast but they do NOT. They said you can track sales per sku same day but they do not. There are so many bugs in this software. Not useful at all. You are much better off using your own spreadsheets to track inventory.
Mark
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 29/11/2021
Just starting the Linnworks journey....
Pros
Serves as an integration between our legacy system and the ability to scale marketplace expansion.
Cons
Just getting to know the software, so difficult to say at this stage.
Alternatives Considered
RithumReasons for Switching to Linnworks
The Linnworks team listened to my requirements and understood that our knowledge was limited, but offered the best solution at a competitive price.Response from Linnworks
Hi Mark,
Thanks for the review! It's great to hear about your positive experience as a new customer. We're excited to continue this journey with you.
Thanks again.
Lucy Allen,
Product Marketing Manager
Replied 30/11/2021
Richard
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/10/2023
I have used for over 7 years and is a good platform
Pros
Linnworks has truly transformed the way I manage my e-commerce business. As an online seller with shops on eBay, Amazon, and Shopify, I needed a solution that could streamline my operations, and Linnworks was there.
Cons
Over the last 2 years I think they have been bought out and the prices are changing alot.
Response from Linnworks
Hi Richard,
Thanks for the positive review. It's amazing to hear how Linnworks has transformed how you manage your business and streamlined operations.
Regarding your second point, I just wanted to confirm that Linnworks haven't been bought out. We acquired SkuVault last year to extend our platform offering and it now sits under the Linnworks brand as an IMS and WMS product.
Thanks again!
Replied 02/11/2023
