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description: Review of Livegenic Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Livegenic | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Livegenic

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> Livegenic is a virtual collaboration platform designed for the insurance industry, providing solutions to manage and improve everyday processes. The platform offers features such as remote virtual inspections with customers and policyholders, inspection management tools for field teams, and secure cloud storage integration.

Livegenic serves various stakeholders within the insurance ecosystem. Insurance carriers benefit from decreased cycle time, claims processing expenses, and fraud risks, while improving policyholder satisfaction. Claims organizations, including third-party administrators and loss control specialists, experience enhanced workflow capabilities, collaborative loss documentation, and cost savings in inspection and content storage fees. InsurTech platforms can leverage Livegenic's API suite to access a fully-developed media storage and collaboration platform, expand their capabilities, and benefit from integration with major insurance platforms.

Moreover, Livegenic extends its value proposition beyond insurance, supporting businesses in other industries such as property and real estate, facilities maintenance, and construction. These industries can utilize Livegenic to expedite customer connection, streamline inspection processes, and enhance project quoting and management.

Find out more here: www.livegenic.com
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claim Central Consolidated
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Audit Trail
- Case Management
- Client Portal
- Customer Management
- Document Management
- EDI
- For Insurance Industry
- Fraud Detection
- Inspection Management
- Mobile Access
- Payment Processing
- Process/Workflow Automation
- Real-Time Data
- Reminders
- Reporting & Statistics
- Risk Assessment
- Self Service Portal
- Workflow Management

## Integrations (1 total)

- Wilbur

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Live Streaming Software](https://www.softwareadvice.co.uk/directory/4376/live-streaming/software)

## Related Categories

- [Live Streaming Software](https://www.softwareadvice.co.uk/directory/4376/live-streaming/software)
- [Remote Support Software](https://www.softwareadvice.co.uk/directory/4537/remote-support/software)
- [Inspection Software](https://www.softwareadvice.co.uk/directory/4573/inspection/software)
- [Insurance Software](https://www.softwareadvice.co.uk/directory/4506/insurance/software)
- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)

## Alternatives

1. [Jenesis Software](https://www.softwareadvice.co.uk/software/62001/jenesis-agency-management) — 4.7/5 (283 reviews)
2. [Applied Epic](https://www.softwareadvice.co.uk/software/441710/applied-epic) — 4.2/5 (141 reviews)
3. [EZLynx](https://www.softwareadvice.co.uk/software/74031/ezlynx) — 3.7/5 (73 reviews)
4. [HawkSoft CMS](https://www.softwareadvice.co.uk/software/43096/hawksoft) — 4.5/5 (64 reviews)
5. [A1 Tracker](https://www.softwareadvice.co.uk/software/76056/a1-tracker) — 4.9/5 (79 reviews)

## Reviews

### "Livegenic : Streamlined and Reliable" — 5.0/5

> **Nawshad** | *15 May 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Livegenic offers seamless live video streaming for enhanced communication and real-time context in claims management. Its high-quality documentation and robust security ensure transparency and compliance.
> 
> **Cons**: Initial learning curve and compatibility with industry-specific software could be improved.
> 
> Livegenic has greatly improved our claims processes with its intuitive interface and powerful features, despite minor areas for enhancement

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### "would recommend for a speedy claims process \!" — 5.0/5

> **heather** | *25 September 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: i love the ease of access for my customers\`
> 
> **Cons**: insureds can be confused when they dont get confirmation from the app that a photo is uploaded
> 
> love it and it makes my claim experience better

-----

### "Livegenic review" — 4.0/5

> **Brandy** | *16 May 2024* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: Use of photos to review damage prior to demolition
> 
> **Cons**: Sometimes the insured state the link is not working
> 
> It is ok. I just wish it was easier for seniors to use

-----

### "Great site and help" — 5.0/5

> **todd** | *16 May 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Site provides virtual collaboration platform that facilitates live video collaboration for insurance claims, customer service and field service. All employees can use the site from stakeholders to claims adjusters, customer service reps, to field inspectors. The platform aims to improve daily.
> 
> **Cons**: At this time there is nothing that I can say negative about the site.
> 
> Has been a great and easy experience for me in the 2 years I have used it.

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### "Livegenic" — 5.0/5

> **Tyleen** | *19 May 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly Livegenic is, anyone can use it and learn it.
> 
> **Cons**: Once upload complete, you sometimes get several emails for the same claim.
> 
> Love livegenic and I'm glad we have it as a Tool.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/431639/livegenic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/remote-support/livegenic-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/431639/livegenic> |
| en-GB | <https://www.softwareadvice.co.uk/software/431639/livegenic> |
| en-IE | <https://www.softwareadvice.ie/software/431639/livegenic> |
| en-NZ | <https://www.softwareadvice.co.nz/software/431639/livegenic> |

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