About Jira











Jira pricing
Jira has a free version and offers a free trial. Jira paid version starts at US$7.53/month.
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- Industry: Airlines/Aviation
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
JIRA in startup environment
Iqö using JIRA on a daily basis with all the teams. It is allowing us to see the workload of shared resources like technicians, software, design etc. that we have in between different teams and that are more difficult to handle in term of resource management. It is also allowing us to show the plan and the next steps of our company in it as much as handle the progress of our program. We also try to handle the problems in it like ITticket probleö or progrqö probleö to be solved coming from our team.
Pros
It is a really easy tool, you can understand it quickly and most of the features can be handled very quickly without any major training, I would say that even by yourself with a bit of time of discovery, you can almost find everything needed. And this is a really interesting tool in the agile environment and as a team working tool.
Cons
We need to have a clear direction and a bit of rigor if we want this tool to be powerful, things can become quickly useless if everyone does whatever they want in it. Maybe the KPI side of this tool is a bit more complicated and sometimes too difficult to handle properly.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Jira - a great tool for Tech/DevOps/Product Teams
I am quite pleased with the tool and will continue to utilize it until the Procurement Team forces me to replace the tool. The cost is very reasonable for productivity and the integrations that the tool facilitates. However, the procurement team considers the cost a bit exorbitant and I have to justify the continued utilization every year.
Pros
Scalability and the abundance of tools they offer to resolve many pressing use cases.
Cons
The reporting is limited to 365 days past the current date. This limitation is very frustrating and restrictive at times.
Alternatives Considered
RemedyforceReasons for Choosing Jira
More Bang for the Buck = solved for more pressing use cases in single toolSwitched From
FreshdeskReasons for Switching to Jira
Scalability, Number of Solutions, Existing Integrations into tools already in use on our infrastructure, Ease of configuration and implementation- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Good enough for if you're already using Atlassian, but otherwise - no
If you're in the Atlassian ecosystem, it's convenient to use. If you're not, and looking for a project management tool - there are many other options that are likely better for the price. Purchasing Jira separately to me only makes sense for small businesses with less than 10 users on it's lowest plan.
Pros
I was on an Enterprise plan via Atlassian, and didn't have the highest expectations for Jira - but I learned to love it. The UI isn't the greatest, but it's not bad for the price. Functionality-wise it's not far off from an Asana in terms of tagging and timelines. I like how they took from Confluence's UI to in the boards to help visualize tasks better.
Cons
It's just not enjoyable to use, and your project management tool is something you need to enjoy using everyday. I think it's the UI. It feels cold. Everything is easy to use because it's natural UI, but it's not fun to use and my team agrees.
Alternatives Considered
AsanaReasons for Switching to Jira
We actually started with Jira in the marketing team, and decided to switch to Asana completely. I still needed to use Jira though, because I was part of the product team who used it as well. There's plans to transition completely out of Jira for product as well however, so only our developers will use it.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
There's no better solution than jira at the moment
I use it for about 6-7 years and it sill gets better. JIRA is a pioneer in the product management filed. You can use different solution, but JIRA is the most frequently chosen tool.
Pros
Comprehensive sets of tools every Product Owner / Product Manager needs.
Professional, frequently updated, solid tool to manage stories/tasks/bugs and so on.
In brief summary:
- Task fields customization
- Integration with BitBucket (I can easily see what task has been deployed to stage/prod, and what needs to be deployed)
- Integration to slack/google chat that alerts me when deployment has crashed
- Timesheet integration to manage hours spent on a given task
- Confluence integration, where we set our working agreement document, and knowledge base
Cons
Sometimes crash or gets slow, but it happens veeery occasionally. So don't take it as a real disadvantage
Reasons for Switching to Jira
More comprehensive, more accessible tools to use right away, more common in support/IT teams- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Jira a Powerful Tool For Team Collaboration and Task Management.
Jira is flexible and high customizable allowing our teams to streamline their work. Integrates seamlessly with other tools and services thus enhances our productivity and support a connected ecosystem.
Pros
Jira provides customizable workflows that allow us to adapt to our specific needs.Drag and drop features is great as it saves alot of time.Has an excellent mobile application for both Android and iOS devices. Support both Scrum and Kanban methodologies that help us to manage projects effectively. Offer time tracking feature with color indication that us we are able to use color code to indicate the time spent on tasks thus facilitating tracking.
Cons
My only challenge is in Jira sometimes there is a struggle to handle complex data ,load slowly .
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
"Great software with plenty of extensibility"
Jira is really helpful as it allows me to easily create and track issues.it helps me work closely with the engineering team keep an eye on ticket updates.
Pros
Jira is incredibly flexible and it is tailored to fit the needs of our teams and workflows.l like how user can track the issues using epicor releases. I also use Jira tool to manage our sprint board as we work on Agile.we do use Jira intergred with test Rail to have the test cases linked to the particular Jira.
Cons
Jira is great and it provides the necessary options.
- Industry: Defense & Space
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Jira, the best way to keep track of your work.
I use it to track different jobs that I'm working on. From what parts are involved with my job, to any people involved with it, to any and all actions performed with dates attached to them. It is extremely helpful for tracking my job.
Pros
Jira is an excellent program for keeping up with all aspects of different jobs.
Cons
The complexity of it and how many different components there are to it. It's likely that people who use it more and are more comfortable with you appreciate this aspect of Jira.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Jira-Add Your Spice
Overall the experience was Good and it is one of the best software when you want to work with a team and assign separate tasks, and we can also share files, comments and we can check on team progress easily.
Pros
The thing I like most about Jira is that it gives great capability of task management and collaboration by which we can assign tasks to team members and also can check on their progress.
Cons
The thing I like least about Jira is its user interface which is very cluttered and it has a lot of features which takes time to learn for new users.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Powerful for Project Management, but Has a Learning Curve
It is a great project management tool with great integration and tracking. However it is complex to set up and slow with large projects.
Pros
It offers powerful problem tracking, project management, and better workflows. Also it can be integrated with DevOps tools like GitHub, Jenkins makes it more efficient.
Cons
It can be complex to set up and its speed is slow with the large projects.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Not Beginner friendly but it is more structure for bug tracking and finding
its well suited for DevOps team which makes bug finding and tracking well structured and easy.
Pros
Jira i a scrum feature used in Agile model
Cons
its not a beginner friendly, some time its lagging in filtering and searching

- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Go to for large dev teams and enterprise
In my experience managing large teams of developers in different parts of the world, it has been a vital application in managing projects and work and keeping things on the move and transparent, but of course, it requires the adoption of good processes and workflows.
Pros
It's probably the most popular PM application in the tech space, especially in enterprise or if you manage large teams for agile practices
Cons
Administration can get complex at times, mainly if you are not dedicated or focused on being a scrum master or PM
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
The world of software engineers through eye of Jira software tool.
Talking about my experience with gira since I am using jeera more than 5 years so I have positive experience with Jeera in case of project management and issue tracking perspective. I feel that jira is a great tool for cross team communication, if we have jira we does not required extra communication channels .
Jira can support any type of project and work with thousands of apps and integrations
Pros
I like jira most features like jeera integrate with variety of quality assurance apps like sonarqube, Jenkins etc.
Using jira software developer can customize Jara project with configurable and organisation structure work flow level of agility maturity.
Cons
As per my opinion the learning for work means within the jira it's difficult to learn especially for new users might be too complex. Personally I faced problem while uploading more number of files size issue as the limited file size upload.

- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
JIRA allows us to align the entire team in a single direction!
In general, I consider JIRA as a tool that after being adopted, we simply cannot stop using it. In addition to being very intuitive, coworkers can be informed or report the progress of activities from their mobile device.
It is excellent for involving all departments of the organization in a single direction, when we talk about executing a project with own, contracted or external resources.
Pros
Jira is a very complete tool for tracking tasks, sharing work and, in general, for project control.
Getting started with it was very simple and requires practically no learning curve.
A very useful feature is that it can be adapted to almost any type of project and the use of templates makes it easier to adapt to the way we want to manage our resources.
Notifications can be configured automatically or specifically for a person and we can share documents and photographs as evidence of our work.
Cons
Its licensing may not be as flexible or accessible for small businesses. Therefore, it is important to consider the total number of licenses for which we must pay to use all the functionalities of the tool.
It is important to understand that we are storing the historical memory of our projects and even many times contractually, we are obliged to keep this information available several years after finishing a project if the contract requires it.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Works as Expected
I have been using Jira for a while and saw it evolve with time. I have also used other tools but haven't got the same experience as with Jira. It's really easy to quickly track work, go back to add more details, and customize the platform for my needs. Overall, I am happy with it.
Pros
The UI is clean and there is a lot of customization options with features like JQL, boards and projects. It's really easy to setup a project, a board, add people, and then customize the swimlanes however the team likes. This is for me a really important feature because even though we all follow agile, not everyone adopts the same principles and methodologies. Teams should be able to adapt the tool to their needs and that's a big step towards success. The reports are also ok, at least for a quick glance at the performance of a certain project (with burndown chart, velocity, etc.). I've also used the API for some automated actions, it works as expected for me.
Cons
Bulk actions are quite hard to do. There are some easy actions (like moving a group of issues to a sprint) but if we try to do something more complex like closing a group of tasks as Done with a certain sub-status (ex. Cancelled, Won't Do, etc.) it's not easy for me at all. Finally, the pricing seems a bit high for smaller teams and starting companies.

- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Generates detailed reports
Jira is a really useful and efficient platform, working with this platform has greatly improved the agility and productivity of our work teams, allowing us to customize workflows, track tasks and projects to completion, and automate processes to save time and allow our technicians and engineers to spend time on more important tasks.
It is an indispensable tool for documenting potential risks associated with each project.
It allows me to generate detailed reports on compliance with safety objectives and requirements.
Pros
Creating epics to represent key goals and tasks helps to have a specific order of what has been done.
It allows us to assign tasks or "user stories" to each team member by setting deadlines and priorities.
Tracking the progress of each project allows us to identify problems and make adjustments on the fly.
Cons
The interface looks very cluttered and messy when projects are very large or complex.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Jira is a tool for greater productivity in workplace.
Jira increases the company's overall productivity and reduced the repetitive task creating faster output with more accuracy and clarity.
Pros
Jira utilized and supported kanban, Scrum within the agile methodologies it allows customizing of workflows, and processes assisting with real time cohesive team building to use collaboratively.
Cons
Jira out of the box reporting functionality should have many other uses and additions.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Best Project Management Tool
Overall I am very satisfied with all the features that Jira provides, It helps me a lot and helps me to save time.
Pros
Jira is the best project management and issue-tracking tool I have ever worked with. It allows me to customize my project workflow and track progress with the Dashboard feature.
Cons
Sometimes the customization It provides decreases the speed of the workflow.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Life of software developer with Jira
Jira has made life easier especially for the software developing team. Whatever software development cycle you follow, Jira would always have all its options to handle them. I personally liked the automation with gitHub that allows to update the status and give the right direction to various members accross so many different teams.
Pros
The ease to add or remove the tasks and handle various operations in the team
Cons
There are glicthes sometimes which we are unaware of how to handle them on immediate basis.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
THE ULTIMATE TOOL FOR PROJECT MANAGEMENT
My experience with Jira has extremely been the best
The platform is easy to use
Pros
It is very easy to track my work tickets and to link up other epic tickets or other related jira to keep track of all events happening
It provides planning and tracking tools so teams can run smoothly
It provides comprehensive insights into projects progress and team performance
Cons
Licensing is a bit costly but the services offered are of good quality
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Jira makes agile easy
I use Jira every day as part of my scrum team - it is a great way to visualize tasks and collaborate to achieve our goals
Pros
It makes it really easy to see tasks and work in an agile way to achieve our goals as a team. I like the sprint boards that you can customize with different headings so there is transparency about the status of tasks across the team.
Cons
It can be a little bit buggy at times. Some days it seems to run really slowly and be quite laggy as you are navigating around the site. It also doesnt auto update when someone is making changes to the board - you have to refresh to see what changes have been made which can be a little annoying and lead to some repetition
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Jira is AWESOME!!!
It’s a pleasure to use this tool and I get excited when I see companies using it because it I understand the efficiency it creates internally for teams.
Pros
The collaboration and transparency the tool creates inter-departmentally and cross functionally between companies is phenomenal.
Cons
Would love a way to request permissions within the product. I currently need to reach out to parties outside of the platform via email when I don’t have permissions to certain documents or boards, or want to be a watcher on a ticket. It would be nice if there was an ask for permission button within the browser.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent Tool
Overall I would rate it good, it's a perfect tool for any software or even non-software organization. I think the backend team is quite innovative and creative that I feel I would not think of any other alternative for the next 10 years.
Pros
It's Easy to use, the user interface is quite user friendly. Almost everything self explanatory, from raising a bug to closing it, resolving it. If any new person who has never used JIRA, starts using it, it wouldn't take more than 1-2 days for him/her to fully understand it. Additionally it provides you an option of extracting reports where you can view/track your/your team's performance, the work load and many more things which would help you take decisions.
I also like the feature of creating dashboards in JIRA, it gives a rich and professional look to your work, which you can showcase to your team, management and other stakeholders.
Cons
There's not much but the scope of reports and dashboard is sometimes limited like I wish to include more options/filters but I couldn't.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great Ticket management tool ?
In one word, Its a necessary evil :) Great tool for progressing through the ticket and flexibility it provides, but average user will be lost in it.
Pros
One of the best ticket management applications.
Ease of setting up plugins
Large number of extension features
Cons
Searchability sucks. High dependency on project setup and structure of the fields. JQL has become so complex .. only power users can use it.
Once the project is over and due to the fluidity of jira structure. Its impossible to get all the information in a consolidated manner.
It is as good as the people who are managing it. Tool should be able to provide information the absence of processes but its other way around with JIRA .. Use AI.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
A Transformative Tool for Agile Project Management
Jira has truly elevated our project management process. Its versatility and advanced capabilities have made task delegation, sprint planning, and project tracking efficient and transparent. Once the initial learning period passes, the tool proves to be a game-changer for agile teams. I highly recommend it to any organization looking to streamline workflows and foster better collaboration.
Pros
Jira is an exceptional project management tool, offering a wide range of features for seamless task tracking, sprint planning, and collaboration. Its customizable workflows make it easy to tailor Jira to any team’s needs. The intuitive agile boards visually simplify progress tracking, while integrations with Confluence, Github, draw.io, and other tools streamline communication and productivity. Furthermore, real-time reporting and analytics provide powerful insights, helping teams stay aligned and on target.
Cons
While Jira offers a wide array of features, new users might find the platform somewhat complex at first. However, this initial learning curve is easily overcome with adequate training and time, and the software becomes much more intuitive. The pricing can concern smaller teams, but the value it adds to project management and workflow efficiency makes it a worthwhile investment.

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Powerful Project Management Tool.
Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.
Pros
Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.
Cons
Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.