--- description: Review of Jira Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jira | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Agile Project Management Software](/directory/3139/agile/software) > [Jira](/software/4315/jira) # Jira Canonical: https://www.softwareadvice.co.uk/software/4315/jira Page: 1 / 620\ Next: [Next page](https://www.softwareadvice.co.uk/software/4315/jira?page=2) > Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease. Users can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work. Jira's powerful goal alignment features enable teams to link their tasks directly to company objectives, ensuring that every effort contributes to the project goals. The software's real-time data and insights provide visibility into project progress, allowing teams to identify risks and optimize their performance. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Whether you're managing a complex project or tackling everyday tasks, Jira's versatility and customization options make it an ideal solution for teams seeking to drive their initiatives forward with confidence and efficiency. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos. > > Verdict: Rated **4.4/5** by 15459 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15459 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking ## Integrations (50 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Agile Project Management Software](https://www.softwareadvice.co.uk/directory/3139/agile/software) ## Related Categories - [Agile Project Management Software](https://www.softwareadvice.co.uk/directory/3139/agile/software) - [Kanban Tools](https://www.softwareadvice.co.uk/directory/3175/kanban/software) - [IT Project Management Software](https://www.softwareadvice.co.uk/directory/3203/it/software) - [Project Tracking Software](https://www.softwareadvice.co.uk/directory/1606/project-tracking/software) - [Marketing Project Management Software](https://www.softwareadvice.co.uk/directory/1815/marketing/software) ## Alternatives 1. 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[ClickUp](https://www.softwareadvice.co.uk/software/123064/clickup) — 4.6/5 (4620 reviews) ## Reviews ### "Powerful Agile Tracking with a Steep Learning Curve" — 4.0/5 > **Erica** | *20 August 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Keeps your original stance—recognizes Jira's industry-leading Agile tracking, robust reporting, and deep workflow automation, while accounting for its ongoing complexity and steep learning curve for non-technical users. > > **Cons**: Jira is so customizable that instances easily become clogged with redundant custom fields, rigid permission schemes, and hyper-complex workflows. Maintaining standard reporting often requires a dedicated Jira administrator just to keep the setup usable. > > Overall, Jira provides unmatched customization, robust tracking, and comprehensive reporting for managing technical development cycles. It excels at scaling complex agile workflows, though it requires substantial configuration and ongoing maintenance to prevent workflow bloat and keep it accessible for non-technical users. ----- ### "Jira: Best Software Ticketing System" — 5.0/5 > **Christopher** | *2 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I think Jira is the best ticket system on the market. I like how it is easy to customize testing work flows for easy team collaboration. > > **Cons**: Honestly, out of all the systems, I cannot say I have a complaint. They even offer free membership up to 10 users\! > > I like that Jira has its own markup language. It is easy to use, easy to customize, and easy to understand. ----- ### "Handles large payloads well and UI is basic" — 4.0/5 > **Chinthaka** | *31 July 2026* | Consumer Goods | Recommendation rating: 6.0/10 > > **Pros**: Jira is one large ecosystem. Being a platform company we make use of the Jira service management which is for ticketing system and confluence for documentation and knowledge management > > **Cons**: The graphical user interface is pretty basic and bold across all platforms, however can be cuatomized heavily > > The platform can be integrated and scaled with other key ecosystems such as M365, and Azure. Handles large workloads very well and is stable ----- ### "Good Project Management Tool and Strong Visibility" — 4.0/5 > **Lauren** | *5 June 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Jira does a good job keeping projects organized and making it clear who owned what. Its helpful for tracking tasks and managing priorities into project status across teams. I especially liked having everything in one place rather than trying to manage work through email and spreadsheets. > > **Cons**: Jira can become overwhelming if it isn't set up well. Some teams create too many workflows and ticket types so there are too many custom fields that make simple tasks more complicated than needed. > > Overall, Jira is a useful tool for managing projects and cross-functional work. It has good visibility into priorities and ownership, and does a good job of providing project status to help keep teams aligned. While it can become complex if too many workflows and custom fields are added, it is effective for tracking work and improves accountability across teams. ----- ### "Powerful and Highly Customizable Agile Project Management" — 5.0/5 > **Bea** | *11 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Jira’s greatest strength is its unmatched customizability for Agile workflows. Whether you follow Scrum, Kanban, or a hybrid approach, Jira can be tailored to fit your exact process. The ability to create complex workflows, automate repetitive tasks (via automation rules), and configure distinct issue types allows teams to work exactly how they want. > > **Cons**: Its steep learning curve and complexity. Jira is not an intuitive tool for new users, setting it up correctly requires a dedicated administrator, and onboarding new team members often takes significant time. > > My overall experience with Jira is that it is a necessary powerhouse for software development teams. It provides the structure and accountability needed to scale Agile practices effectively across an organization. When configured well, it creates total transparency between product, engineering, and management. ----- Page: 1 / 620\ Next: [Next page](https://www.softwareadvice.co.uk/software/4315/jira?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/4315/jira) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data