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description: Review of Jira Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Jira | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Jira

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> Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease.&#10;Users can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work.&#10;Jira's powerful goal alignment features enable teams to link their tasks directly to company objectives, ensuring that every effort contributes to the project goals. The software's real-time data and insights provide visibility into project progress, allowing teams to identify risks and optimize their performance. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Whether you're managing a complex project or tackling everyday tasks, Jira's versatility and customization options make it an ideal solution for teams seeking to drive their initiatives forward with confidence and efficiency.&#10;A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
> 
> Verdict: Rated **4.4/5** by 15367 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15367 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7.91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Authentication
- Backlog Management
- Bar Chart
- Budget Management
- Budgeting/Forecasting
- Bug Tracking

## Integrations (53 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Product Roadmap Software](https://www.softwareadvice.co.uk/directory/4554/product-roadmap/software)

## Related Categories

- [Agile Project Management Software](https://www.softwareadvice.co.uk/directory/3139/agile/software)
- [Kanban Tools](https://www.softwareadvice.co.uk/directory/3175/kanban/software)
- [IT Project Management Software](https://www.softwareadvice.co.uk/directory/3203/it/software)
- [Project Tracking Software](https://www.softwareadvice.co.uk/directory/1606/project-tracking/software)
- [Marketing Project Management Software](https://www.softwareadvice.co.uk/directory/1815/marketing/software)

## Alternatives

1. [Clockify](https://www.softwareadvice.co.uk/software/355240/clockify) — 4.8/5 (9242 reviews)
2. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13570 reviews)
3. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (6035 reviews)
4. [Trello](https://www.softwareadvice.co.uk/software/430585/trello) — 4.5/5 (23529 reviews)
5. [ClickUp](https://www.softwareadvice.co.uk/software/123064/clickup) — 4.6/5 (4582 reviews)

## Reviews

### "Project management taken to the next level" — 5.0/5

> **César José** | *16 May 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Jira centralizes the entire team workflow in one place. Creating and assigning tickets is intuitive, and the Kanban/Scrum board system lets you visualize progress in real time. Automatic reports like burn-down charts and velocity tracking give full visibility into team performance without any manual follow-up. On top of that, native integrations with GitHub, Confluence, and Slack make it the perfect hub for development teams.
> 
> **Cons**: The learning curve can be steep for new users, especially when setting up custom workflows and advanced permissions. Pricing can be a barrier for small teams or early-stage startups. With a large number of active tickets, the interface can feel somewhat heavy or slow at times.
> 
> Jira is without a doubt the most complete tool for agile project management. Once you get past the initial setup, it becomes an indispensable ally for coordinating teams, tracking deliverables, and keeping full project visibility. Highly recommended for mid-size and large teams with well-defined development processes.

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### "Smooth Experience With Jira Boards" — 5.0/5

> **Sachin** | *11 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Jira makes project and task management much more organized, especially for development teams. The Kanban and Scrum boards are flexible, issue tracking is detailed, and it becomes easy to monitor progress across multiple projects. I also liked the integrations with tools like GitHub and Confluence, which improved collaboration and reduced manual updates between teams.
> 
> **Cons**: The interface can feel overwhelming for new users, especially when managing advanced workflows or permissions. Some configurations require time to understand, and performance can occasionally slow down in larger projects with many integrations and custom fields. Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary.
> 
> Overall, Jira has been a reliable platform for managing software projects, sprint planning, and team collaboration. It helped improve task visibility, accountability, and workflow tracking across teams. While there is a learning curve at the beginning, the platform becomes very powerful once properly configured and integrated into daily processes.

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### "work management tool with strong flexibility" — 3.0/5

> **Sheniga** | *6 May 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Jira is extremely effective for tracking work, managing backlogs, and maintaining visibility across projects. Its flexibility allows teams to tailor issue types, boards, and workflows to match how they actually work. The ability to link tasks, track dependencies, and monitor progress in real time makes it a strong tool for cross‑functional collaboration and delivery management.
> 
> **Cons**: Jira can be overwhelming for less technical users or teams without clear governance. Over‑customisation can make projects hard to navigate, and admin effort is required to keep configurations clean and consistent. Reporting often needs additional setup or plugins to meet more advanced or leadership‑level needs.
> 
> Overall, Jira is a robust and dependable platform for managing work and delivery across teams. It supports transparency, accountability, and structured execution when configured well. While it can feel complex at times, the benefits outweigh the challenges, particularly for teams running multiple projects or working in agile or hybrid delivery models.

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### "A superior business project management tool." — 4.0/5

> **Song** | *25 February 2026* | Warehousing | Recommendation rating: 6.0/10
> 
> **Pros**: Our team manages projects using Jira. For me, task scheduling and bug submission and resolution are the features we use most frequently.
> 
> **Cons**: The functionality is overly complex, with redundant features compared to Openproject, and the price is on the high side. In fact, most of these features can be found in free systems. Additionally, the UI isn't intuitive enough—I often struggle to locate the entry points for specific functions and have to rely on bookmarks to save the pages I need.
> 
> The overall experience is excellent, though the price is on the high side and the functionality is somewhat complex.

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### "Life-Saving Automations: How Jira Transformed Our Workflow." — 5.0/5

> **Sajjad** | *12 April 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Time Savings: Moving from Google Sheets to Jira has saved my team approximately 3 hours of manual work every day.&#10;• Automation: The automatic email notifications triggered after shipments are a lifesaver. It provides instant visibility on shipment status and kit counts without manual tracking.&#10;• Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data.
> 
> **Cons**: Board Complexity: While the system is powerful, the ticket system on the Jira board can feel a bit overwhelming or "clunky" when trying to plan out very short-term, day-to-day tasks. It takes some time to get the view exactly right for daily planning.
> 
> Our transition from Google Sheets to Jira has revolutionized our operations. It has made our workflow much more professional and highly productive. By automating our shipment tracking and ticket creation alerts, we’ve eliminated human error and reclaimed significant time for the team. It is a robust tool that has streamlined our entire process.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/4315/jira)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/4315/jira> |
| en | <https://www.softwareadvice.com/project-management/atlassian-jira-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/4315/jira> |
| en-GB | <https://www.softwareadvice.co.uk/software/4315/jira> |
| en-IE | <https://www.softwareadvice.ie/software/4315/jira> |
| en-NZ | <https://www.softwareadvice.co.nz/software/4315/jira> |
| fr | <https://www.softwareadvice.fr/software/4315/jira> |

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