About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.

Starting Price:
US$7.00/month See pricing details
Pricing Details:
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Jira Reviews for UK Users

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4
Customer Support
4
5 reviews of 10,970 View all reviews
Alejandro Y.
  • Industry: Retail
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/11/2021

Excellent project tracking tool for teams

Excellent software to use within medium and big organizations to keep track of all the tasks for all the teams. It is even better is you use agile methodology within your team but Kanban can suffice.

Pros

- Can deploy within your organization
- Create projects or teams with their own tasks or projects within a dashboard.
- Backlog for activities or tasks that you can review later.
- Kanban dashboard for visually view the current pending tasks being worked on or to be worked.
- Filters to see tasks per group or per person within a dashboard.
- Report for anything like to see how many tasks being worked currently, done, created or the time it takes them to be fixed.
- Git and SVN linking for commits in order to link related commits to a ticket.
- Link tasks to see the related tasks from other teams or simply another ticket withing the same team.

Cons

Not very useful to setup for very small organizations or for personal usage. Better use a online tool for that.

Sudhir B.
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/11/2021

One of the greatest defect tracking and project management tools in the industry

Project and Time management in many cutomer projects

Pros

I find this software to be very versatile and useful.

It has functions that make work easier when it comes to organization, planning, and meeting goals.

It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well.

It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload.

I like it because it easily adapts to what you want to do.

Cons

In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

Alternatives Considered

Bugzilla

Reasons for Switching to Jira

JIRA is quite easy to migrate. Easy to train and educate the team in fastest time possible. Easy to handle the administrative tasks and correct when needed.
Petar M.
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 30/12/2021

Once The Best, But Now Falling Behind the Competition

Pros

One of the most popular tools, many people are familiar with it.
There are a ton of integrations.
There is a decent API.
Very good search functionality, JQL especially.
Good customization options, although a bit confusing at first.

Cons

Recent years have brought no new good features.
Last 3 UI/UX redesigns have been alwful and have reduced the productivity of the tool.
Lacking in dashboards and reports.

Alternatives Considered

GitHub and Miro
Gayan D.
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/10/2021

The only project management tool you need

JIRA has been an integral part of our software development and project management journey and has just about all the tools you need to successfully manage your project or product offerings.

Pros

JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs.
Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.

Cons

The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle.
Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.

Alternatives Considered

Airtable, Asana and Trello

Reasons for Choosing Jira

JIRA was more feature-rich, had all the project management tools needed under one offering and had integrations with a wide set of 3rd party platforms and programs

Switched From

MantisBT

Reasons for Switching to Jira

More customizable while being user-friendly at the same time.
Danilo G.
  • Industry: Retail
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
2

4
Reviewed on 17/12/2021

Jira una buena opción para la gestión de proyectos

Hace 5 años que lo utilizamos., y se han gestionado aproximadamente 500 proyectos.
Promueve mucho la metodología Agile y la colaboración entre equipos, lo cual es algo muy positivo.
Realmente facilita mucho el trabajo, de los colaboradores con tareas de control y supervisión.

Pros

Excelente herramienta de gestión de proyectos, no sólo agiliza la gestión integral, sino que también ayuda a evaluar los progresos individuales de los equipos como así el progreso general del proyecto.

Cons

Como administrador, la gestión de usuarios, roles y permisos se hace compleja, dado que hay múltiples niveles de permisos, globales y específicos de un proyecto. Si bien es algo positivo, lo negativo es la falta de documentación detallada sobre lo referido a la administración de la herramienta.

Alternatives Considered

monday.com

Reasons for Switching to Jira

Mucho más fácil de implementar, y de utilizar para el usuario final.

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