Jira

Pros

- Can deploy within your organization
- Create projects or teams with their own tasks or projects within a dashboard.
- Backlog for activities or tasks that you can review later.
- Kanban dashboard for visually view the current pending tasks being worked on or to be worked.
- Filters to see tasks per group or per person within a dashboard.
- Report for anything like to see how many tasks being worked currently, done, created or the time it takes them to be fixed.
- Git and SVN linking for commits in order to link related commits to a ticket.
- Link tasks to see the related tasks from other teams or simply another ticket withing the same team.

Cons

Not very useful to setup for very small organizations or for personal usage. Better use a online tool for that.

Pros

I find this software to be very versatile and useful.

It has functions that make work easier when it comes to organization, planning, and meeting goals.

It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well.

It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload.

I like it because it easily adapts to what you want to do.

Cons

In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

Alternatives Considered

Reasons for Switching to Jira

Pros

One of the most popular tools, many people are familiar with it.
There are a ton of integrations.
There is a decent API.
Very good search functionality, JQL especially.
Good customization options, although a bit confusing at first.

Cons

Recent years have brought no new good features.
Last 3 UI/UX redesigns have been alwful and have reduced the productivity of the tool.
Lacking in dashboards and reports.

Alternatives Considered

Pros

JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs.
Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.

Cons

The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle.
Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.

Alternatives Considered

Reasons for Choosing Jira

Switched From

Reasons for Switching to Jira

Pros

Excelente herramienta de gestión de proyectos, no sólo agiliza la gestión integral, sino que también ayuda a evaluar los progresos individuales de los equipos como así el progreso general del proyecto.

Cons

Como administrador, la gestión de usuarios, roles y permisos se hace compleja, dado que hay múltiples niveles de permisos, globales y específicos de un proyecto. Si bien es algo positivo, lo negativo es la falta de documentación detallada sobre lo referido a la administración de la herramienta.

Alternatives Considered

Reasons for Switching to Jira