--- description: Review of Youreka Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Youreka | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/4223/forms-automation/software) > [Youreka](/software/431365/youreka) # Youreka Canonical: https://www.softwareadvice.co.uk/software/431365/youreka Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/431365/youreka?page=2) > Youreka is a smart forms solution built entirely on Salesforce. With Youreka, users can achieve omnichannel service excellence through a suite of mobile forms, guided assessments, and inspections, all powered by advanced mobile technology that works both online and offline. Youreka provides industry-specific solutions to optimize service operations, improve productivity, and enhance customer satisfaction. Youreka provides smarter omni-channel customer experiences across the service lifecycle. Guide customers through dynamic smart forms to provide self-service solutions in Salesforce Experience Cloud. Script call center activities in the Salesforce Service Console to empower support agents to drive impactful solutions and increase first-call resolution. Youreka conditionally displays content directly within forms based on field values and responses. Upskill field service workers with simple guided workflows based on complex logic to make each technician your best. Youreka lets team members guide mobile users to resolution with detailed repair steps and AI support. It allows them to configure their own templates using drag-and-drop tools to create dynamic forms, guided next steps, and actionable discoveries. Or leverage prebuilt templates to accelerate the process. > > Verdict: Rated **4.4/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 25 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Youreka Labs - **Location**: Baltimore, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Autofill - Checklists - Collaboration Tools - Conditional Logic - Convert to PDF - Customisable Branding - Customisable Forms - Customisable Templates - Customizable Fields - Data Capture and Transfer - Data Synchronisation - Drag & Drop - Electronic Signature - File Storage - Forms Creation & Design - Forms Management - Full Text Search - Mobile Access - Offline Access ## Integrations (4 total) - Salesforce Field Service - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software) - [Form Builder Software](https://www.softwareadvice.co.uk/directory/4464/form-builder/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) ## Alternatives 1. [Google Forms](https://www.softwareadvice.co.uk/software/179230/google-forms) — 4.7/5 (11363 reviews) 2. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews) 4. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 5. [Docusign](https://www.softwareadvice.co.uk/software/367901/docusign) — 4.7/5 (9267 reviews) ## Reviews ### "Excellent integration with Salesforce, a few steps and a lot of valuable information." — 5.0/5 > **Verified Reviewer** | *6 February 2018* | Recommendation rating: 9.0/10 > > **Pros**: The principal pro I found is the super easy integration with Salesforce and the versatility of the forms you can create with Youreka. This solution have a great amount of diverse fields so you can use them no matter the industry; health care (that was my case), finance, forms, legal (my case also). It also have a very intuitive way to create templates with drag and drop system, the templates then are stored into Salesforce and ready to use. > > More time to focus on sales because it was very easy to set up so i didn't spend time on that. I tried a lot of solutions but this is by far the best. ----- ### "Salesforce Developer" — 5.0/5 > **Rajesh** | *1 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: most user friendly and easy navigation, It works for every industry > > **Cons**: Nothing, I would expect it to run offline > > its very good for all survey forms , taking user feedback ----- ### "I briefly utilized Youreka, but honestly, I found I could do much of the same without an app." — 3.0/5 > **Marty** | *1 February 2018* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: It's simple enough to use, I had no issues setting it up and getting started. I also liked the breadth of the functionality of the application. > > As I said, I could accomplish what I needed to without using Youreka. I could create my own forms with Pardot and/or Unbounce and connect them to my Salesforce account. ----- ### "The Best Field Service Management Solution" — 5.0/5 > **Marjo** | *2 January 2025* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Deploying and using Youreka is straightforward. It comes with amazing field service management features. It is an easy to customize solution. > > **Cons**: No bad experiences with Youreka. Always deliver. ----- ### "Great tool for our mobile workforce" — 5.0/5 > **Nathan** | *26 October 2023* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Speed and ease to deploy. Less need for Salesforce developers to customise the solution for our business. Being able to work fully offline is really beneficial to the business. The Youreka team are very innovative and helpful to deal with. > > **Cons**: As a multi-national company creating form templates in multiple languages is still clunky takes a lot of time and is complicated to manage. > > Youreka has empowered our mobile field sales and service teams to work fully offline. The real-time data capture helps us to keep our finger on the pulse of the business and deliver added value to our clients. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/431365/youreka?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/431365/youreka) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data