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description: Review of Regal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Regal | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/4671/conversational-marketing/software) > [Regal](/software/430695/regal)

# Regal

Canonical: https://www.softwareadvice.co.uk/software/430695/regal

> Regal is the Outbound Phone \&amp; SMS Sales Platform. Build an outbound funnel to hit your growth goals way faster. Unlike traditional contact center software, Regal uses real-time customer behaviors to personalize outreach, offering a suite of products that fall into 3 pillars: Regal Connect, Regal Convert and Regal Iterate.&#10;&#10;Regal offers a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate.&#10;&#10;REGAL CONNECT.&#10;&#10;Reach more of your customers. Check out our suite of products that are purpose-built to help you supercharge conversions and engagement through personalized, omnichannel outreach across phone, SMS, and email.&#10;&#10;Branded Caller ID&#10;&#10;Drive higher connect rates by using Branded Caller ID and getting Regal call-level performance data.&#10;&#10;Journey Builder&#10;&#10;Use Journey Builder to drive real-time, personalized, omnichannel outreach on the channels your prospects and customers prefer.&#10;&#10;SMS Suite&#10;&#10;Drive faster speed-to-lead and higher engagement rates by adding a 24/7 SMS Assistant that will always reach prospects first.&#10;&#10;Sales Dialer&#10;&#10;Use Power Dial and Preview Dial to reach more of the right customers. Make outreach easier for agents, and more profitable for you.&#10;&#10;REGAL CONVERT.&#10;&#10;Convert more customers. Check out our products that are purpose-built to help you drive conversions through personalized, omnichannel outreach, and rich, actionable insights.&#10;&#10;Conversation Intelligence&#10;&#10;Increase your conversion rate with insights and automations based on what was said in 100% of your agent's conversations.&#10;&#10;Unified Agent Desktop&#10;&#10;Be omni-channel — route, respond to, and drive revenue with customer conversations using phone, SMS \&amp; email.&#10;&#10;REGAL ITERATE.&#10;&#10;Test and iterate at scale, and know what’s working and what’s not. Check out our products that are purpose-built to help you test and fine-tune conversion-driving strategies while getting actionable insights that you can use to continue to iterate and refine your outreach.&#10;&#10;In-App Reporting&#10;&#10;Stop wondering what agents are doing. Real-time dashboard for line managers. Full business intelligence tool to explore, analyze, create and share data insights.&#10;&#10;A/B Testing&#10;&#10;Data beats opinion. Use A/B testing to see how each journey is performing, identify improvements in your customer experience, and show off your impact.&#10;&#10;Regal is perfect for: B2C mid-market and enterprise brands who need to reach a large prospect \&amp; customer base with the right personalized message at the right time to boost conversions through effective conversations. &#10;&#10;We believe in the power of a personal touch in an increasingly digital world and our customers achieve incredible results by making branded, event-driven phone sales their competitive advantage.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Regal Voice
- **Founded**: 2020

## Commercial Context

- **Pricing Details**: Please contact Regal.ai for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Agent Interface
- Auto-Dialer
- Business Process Automation
- Calendar Management
- Caller ID
- Campaign Management
- Communication Management
- Content Management
- Conversation Intelligence
- Dashboard
- For Sales Teams/Organizations
- Generative AI
- Lead Generation
- Performance Management
- Personalisation
- Prospecting Tools
- Reporting/Analytics
- Sales Pipeline Management

## Integrations (13 total)

- Braze
- Calendly
- Customer.io
- Google Tag Manager 360
- HubSpot CRM
- Iterable
- Klaviyo
- Kustomer
- Segment
- Simon
- Slack
- Zapier
- mParticle

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)
- [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software)
- [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Alternatives

1. [Lusha](https://www.softwareadvice.co.uk/software/330388/lusha) — 4.0/5 (397 reviews)
2. [Outreach](https://www.softwareadvice.co.uk/software/352419/outreach) — 4.4/5 (308 reviews)
3. [Close](https://www.softwareadvice.co.uk/software/31057/close-io) — 4.7/5 (164 reviews)
4. [Pipedrive](https://www.softwareadvice.co.uk/software/321306/pipedrive) — 4.5/5 (3042 reviews)
5. [Kixie PowerCall](https://www.softwareadvice.co.uk/software/28441/kixie-powercall) — 4.6/5 (293 reviews)

## Reviews

### "A dynamic CRM platform with the best customer support in the game." — 5.0/5

> **Shajuan** | *7 March 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer support is always just a click away. every single time I reach out for help or advice their team responds in seconds and every rep is highly educated on the platform.
> 
> **Cons**: Everything I have not like they have improved or changed.
> 
> I have worked with a handful of cost effective CRMs and Regal continuously surpasses expectations.

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### "Regal Game Changer" — 5.0/5

> **Odane** | *7 March 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: One stop shop for all my sales and customer service needs\!
> 
> **Cons**: Not much of a con but they are beta testing their progressive dialer, delayed calls but valuable.
> 
> I actually like the product, I use it every day and would recommend this to everyone who wants an all in one system

-----

### "Good product" — 4.0/5

> **Hunter** | *5 March 2024* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like that our customers pick up the phone more often because our calls are branded
> 
> **Cons**: The reporting is hard to understand and hard to know if it’s accurate
> 
> I like regal and would recommend them to anyone who is searching for this product

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### "Great Technology with simple implementation" — 5.0/5

> **Eric** | *5 March 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The outbound calling branding was our favorite feature. Customers answered the phone already primed to talk to us - which helped our CX experience.
> 
> **Cons**: I can't think of anything that was dissatisfying.
> 
> The implementation was very quick and easy, and we've seen answer rates go up. So, I'm pleased with the product so far.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/430695/regal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/regal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/430695/regal> |
| en-GB | <https://www.softwareadvice.co.uk/software/430695/regal> |
| en-IE | <https://www.softwareadvice.ie/software/430695/regal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/430695/regal> |

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