---
description: Review of Webex Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Webex Suite | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Webex Suite

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> Webex Suite is an all-in-one collaboration and communication solution serving businesses of all sizes, across industries such as education, healthcare, finance, and retail. The software is deployed cloud-based, so teams can access it from any device with an internet connection. Webex Suite brings together video meetings, messaging, calling, webinars, and file sharing in a single platform. Teams can host HD video conferences, send direct or group messages, and share files without switching between apps. The built-in whiteboard and polling tools support interactive meetings, while scheduling integrations help coordinate across time zones. IT administrators can manage users and security settings through a centralized dashboard. Support is available via phone, live chat, email, and an online knowledge base with guides and troubleshooting articles.
> 
> Verdict: Rated **4.4/5** by 7416 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7416 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.&#10;&#10;Meet Plan: $13.50/mo - Premium meeting features&#10;HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more.&#10;&#10;Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more. A cloud-based phone number for each license, phone menus, extensions, \&amp; more.&#10;&#10;Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany and 46 more

## Features

- @mentions
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Annotations
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Routing

## Integrations (29 total)

- Apache Airflow
- Calendly
- Claude
- ConferenceLeads
- Countdown Timer
- EasyPolls
- Elsevier Pure
- Engineering Village
- Fantastical
- GPS Fleet Tracking Software
- Google Sheets for Confluence - Workspace Connector
- Google Workspace
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Meeting Assistants](https://www.softwareadvice.co.uk/directory/5471/ai-meeting-assistants/software)

## Related Categories

- [AI Meeting Assistants](https://www.softwareadvice.co.uk/directory/5471/ai-meeting-assistants/software)
- [Virtual Classroom Software](https://www.softwareadvice.co.uk/directory/1408/virtual-classroom/software)
- [Whiteboard Software](https://www.softwareadvice.co.uk/directory/4597/whiteboard/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)
- [Web Conferencing Software](https://www.softwareadvice.co.uk/directory/3822/conference-calling/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14689 reviews)
3. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17732 reviews)
4. [Google Meet](https://www.softwareadvice.co.uk/software/185290/google-meet) — 4.5/5 (12179 reviews)
5. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24221 reviews)

## Reviews

### "Texting continues to be an issue" — 2.0/5

> **Eli** | *17 August 2026* | Legal Services | Recommendation rating: 5.0/10
> 
> **Pros**: clean basic interface with the capacity to personalize certain features. Its also easy to connect to your google contacts and calendar.
> 
> **Cons**: Their texting feature continues to be unreliable and frustrating-- I wish they would seamlessly integrate it with their phone feature and natively allow texting.

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### "Webex Suite" — 5.0/5

> **Bien** | *22 February 2025* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: High-quality audio and video, along with AI-powered experiences, make meetings more productive and engaging.
> 
> **Cons**: The wide range of features can sometimes feel overwhelming for new users.
> 
> My overall experience with Webex Suite has been quite positive. It's a powerful and comprehensive collaboration tool that brings together various features to enhance productivity and communication.

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### "Ai-powered collaboration that keeps getting better" — 4.0/5

> **Edwin** | *17 July 2026* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Webex Suite has become a complete collaboration platform rather than just a video meeting application. The Ai features are especially for use valuable, like summarize our messages and Cisco AI Assistant for example. Which help save time after meeting. The audio and video quality are consistently reliable even with large meeting group.
> 
> **Cons**: The interface has improved over the years, but some advanced settings and administrative features can still feel overwhelming for new users. Certain AI and enterprise capabilities are only available in higher tier plans, so it is difficult for smaller organizations.
> 
> Overall webex suite provides a polished and dependable collaboration experience for both remote and hybrid work. We see the platform continues to improve with new features while maintaining the strong security and reliability that enterprises expect.

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### "The Ultimate All-in-One Collaboration Hub for Modern Hybrid Teams" — 5.0/5

> **Marquita** | *5 August 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The audio and video quality on Webex Suite is top-tier, easily beating out competitors when network bandwidth drops. Having messaging, meetings, and whiteboarding in one app cuts down on switching between different programs. The AI meeting summaries are also a major time-saver.
> 
> **Cons**: he desktop app can feel a bit heavy and resource-intensive on older computers. It also takes new team members a couple of weeks to get fully used to where everything is located in the UI.
> 
> Webex Suite provides a highly reliable, exceptionally secure, and comprehensive all-in-one hub for enterprise collaboration. It excels at keeping distributed teams connected through a single interface, though it can feel slightly complex and heavy compared to lighter, single-purpose apps

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### "The best software to launch online meetings" — 5.0/5

> **Joao Gabriel** | *2 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Very interesting software to launch online meetings, specially because the functions offered by Webex are very useful to keep the meeting effective. The software is also quite intuitive and easy to deal with.
> 
> **Cons**: Not problems or negative aspects so far.
> 
> The best software for online meetings. It is very ease to share online trainings, meetings and even classes for many people at the same time. The functions tools offered are also quite useful to deal to the success of the meetings. As in the company we have different locations, it is so useful and important to use the webex.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/430596/webex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/webex-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/430596/webex> |
| en-GB | <https://www.softwareadvice.co.uk/software/430596/webex> |
| en-IE | <https://www.softwareadvice.ie/software/430596/webex> |
| en-NZ | <https://www.softwareadvice.co.nz/software/430596/webex> |

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