About Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves. Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location. Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.
Confluence Software - Confluence on mobile
Confluence Software - Confluence share page
Confluence Software - Confluence project page
Confluence Software - Confluence comments
Confluence Software - Confluence comments
Confluence video
Confluence Software - Confluence on mobile - thumbnail
Confluence Software - Confluence share page - thumbnail
Confluence Software - Confluence project page - thumbnail
Confluence Software - Confluence comments - thumbnail
Confluence Software - Confluence comments - thumbnail

Confluence pricing

Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$5.16/month.

Starting Price:
US$5.16/month See pricing details
Free Version:
Yes
Free trial:
No

Alternatives to Confluence

Confluence Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.2
Customer Support
4.3
5 reviews of 3,543 View all reviews
Naveen
Naveen
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 06/01/2025

Scalable and Enhanced Team collaboration tool

I have been using confluence since last 6 years

Pros

Confluence is a Scalable and Enhanced Team collaboration tool that centralizes documentation, project planning, team communication.

Cons

Confluence is bit complex for new users as it has steep learning Curve and also tool has limited formatting options

Karthika
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2024

Confluence - great application documentation tool

Confluence is being used by various software application teams and my experience has been great with documenting solution documents.

Pros

Confluence is a great tool to write software applications documentations, organize them in Team folder, having pages, whiteboards, Database of related documents grouped together. Easy to search and write structured contents with great formatting.

Cons

Its easy to create tables in confluence pages. But its hard to control the table formatting which comes with default template and size. There can be more technical symbols and drawing features.

Alternatives Considered

Microsoft SharePoint

Reasons for Switching to Confluence

It is great for easy usage and search features are very good.
Boryana
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
4
Customer Support
0

3
Reviewed on 09/01/2025

Old and clunky, doesn't allow live documents

Pros

It's simple, no need to worry much about colours, formatting, etc

Cons

Main drawback - to this date I haven't found a way to have live documents uploaded, meaning every time something changes - I need to upload a new version. Many of the documents are net being previewed (you cannot even view them online), so you have to download them.

Verified Reviewer
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2024

Great tool for documentation and collaboration

I've been a user and administrator of confluence for 15 years. I've scaled it up from 200 users in a department to over 25000 users across an entire organisation.

Pros

Confluence is a well established, feature rich, easy to use and highly scalable collaboration tool. It makes writing and sharing documentation very easy. There is a vast library of (mostly paid for) plugins that can customise the experience.

Cons

It's expensive and the plug in system ramps up the cost considerably as well. Plugins have a habit of launching for free but after some time they start charging.
(usually shortly after you realise it's indispensable). They make it hard to remove and replace plugins.
Th search facility is not configurable and heavily weights results to more recent documents.

Somnath
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2024

One stop content management solutions

I am using Confluence in my last organization aswell is in current org.i have created many space and published it internal users.its features like structure content tree,page versioning,whiteboard etc give flexible user to customized their content with diagram and pic.

Pros

Confluence is one of the best widely used content management web application,which help corporates and enterprise team to manage and maintain lots of internal and external content.many features like its own space,personalized feeds and community hub mske it more adorable to use.

Cons

Nothing as such,its adding its new features and upgrade user experience based on feedback.

Related categories