--- description: Review of Monetate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Monetate | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [Monetate](/software/429243/monetate) # Monetate Canonical: https://www.softwareadvice.co.uk/software/429243/monetate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/429243/monetate?page=2) > Monetate is the leading real-time personalization software recognized by key industry analysts. With tools including testing and experimentation, 1-1 personalization, product recommendations, segmentation and targeting, and personalized search across all client touch points eCommerce retailers and brands can provide a targeted and unique journey for each client. ECommerce Personalization increases engagement, conversions, and your customer lifetime value. Testing \& Experimentation: Within minutes, marketers can launch experiments A/B, multivariate, and dynamic tests—across all of their channels Segmentation \& Testing: Monetate provides an easy-to-use way to deliver different content to custom or automated groups of all sizes, no coding skills required, allowing you to stay steps ahead of customer expectations and reach people with more relevant experiences. 1-to-1 Personalization: Make 1-to-1 personalization possible by pulling together personalization technologies and expertise from market leading platforms. Personalized Search: Offer hyper-relevant search and discovery experience for each shopper through a combination of keyword data, customer profiles and business rules. Audience Analytics \& Insights: Get deeper customer insights with less effort. Learn exactly what works and why with both Automated Personalization insights, cohesive testing \& targeting analytics dashboards, and native integrations with popular analytics platforms. > > Verdict: Rated **4.3/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 50 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Monetate ## Commercial Context - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - API - Abandoned Cart Saver - Account Based Marketing - Analytics - Assessment Management - Audience Targeting - Behaviour Tracking - Behavioural Targeting - CRM - Campaign Segmentation - Content Analytics - Content Management - Contextual Targeting - Conversion Rate Optimisation - Conversion Tracking - Customer Profiles - Customisable Reports - Data Security - Data Visualisation ## Integrations (21 total) - Adobe Analytics - Adobe Commerce - Akamai Identity Cloud - Amplience - Bazaarvoice - Contentstack - Heap - Hotjar - Medallia Digital Experience Analytics - Mixpanel - MoEngage - NetSuite - New Relic - Oracle Responsys - PowerReviews ... and 6 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) - [Digital Experience Platforms (DXP)](https://www.softwareadvice.co.uk/directory/4428/dxp/software) - [Personalisation Software](https://www.softwareadvice.co.uk/directory/4276/personalization/software) - [AB Testing Tools](https://www.softwareadvice.co.uk/directory/4727/ab-testing/software) ## Alternatives 1. [Bloomreach](https://www.softwareadvice.co.uk/software/212011/bloomreach-experience-manager) — 4.8/5 (56 reviews) 2. [Kameleoon](https://www.softwareadvice.co.uk/software/458136/Kameleoon) — 4.9/5 (8 reviews) 3. [Twik](https://www.softwareadvice.co.uk/software/95993/twik) — 5.0/5 (5 reviews) 4. [Lucky Orange](https://www.softwareadvice.co.uk/software/324513/lucky-orange) — 4.7/5 (260 reviews) 5. [Jahia](https://www.softwareadvice.co.uk/software/239256/jahia-dxp) — 4.6/5 (59 reviews) ## Reviews ### "Useful tool, used less than 6 months" — 4.0/5 > **Verified Reviewer** | *13 March 2023* | Research | Recommendation rating: 7.0/10 > > **Pros**: The ease of setup and use was the biggest pro > > **Cons**: Ultimately we decided to go with a cheaper alternative due to budget cuts. ----- ### "Asset for Content Managers" — 5.0/5 > **Michelle** | *8 March 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: For a Digital Merchant with no technical background the tool is very easy to use. I have a nerd-like affection for kicking off new A/B tests and appreciate the Real-time insights data which quickly allows me to check and make sure sessions/events are firing as I expect. The Recommendations Beta reporting is valuable for Monthly reports to show ROI. Recommendations have a been a valuable feature to upsell customers on coordinating products. My favorite thing about Monetate is it's ability to update my website without the need for IT support - on occasion we might publish a bad link that cannot get updated until the next day. Using my "magic Monetate wand", I can correct errors on the fly and save the company lost revenue. > > **Cons**: There is a way to organize experiences by folders but we didn't attempt to start using them until many years later. There should be a way to assign experiences to folders when you create them, not after the fact - this would save precious time. We basically don't use that feature because most everything remains Unfiled.These are minor bugs and should probably be reported to Support. 1) If you're looking for old content the Search feature within that library doesn't reset your filters. 2) When adding secondary metrics search feature does not always match on expected keywords. > > Customer support is quick with responses and always gives an easy to understand resolution. I appreciate that. ----- ### "Certona Recommendation is Trash" — 1.0/5 > **Stephen** | *21 December 2019* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all, for being “best in class” > > **Cons**: Terrible API integration, unable to support cross-selling and up selling with an API implementation. > > They are one of the worst vendors I’ve ever had to work with. Their product managers and technical specialists don’t know how to implement their own product. They change the solution multiple times and caused several delays in the project timeline. They don’t take ownership and seems like they don’t even know how to solve for basic use cases. ----- ### "The process of uploading the product data should be easy" — 5.0/5 > **Mayur** | *4 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Recommendations based on the history is an awesome feature.Setting up the experiences, strategies is very much interactive. > > **Cons**: As already mentioned 1. A training guide or video tutorials on setting up the strategies, experiences and recommendations would be highly appreciated.2. Product uploading process should include keywords, categories, sub-categories, brands etc and those should be displayed in the uploaded fields so that those can be modified very easily. > > Overall it is a very nice experience. Support team is very active and we get immediate replies to our communication. ----- ### "Monetate Review On My Experience" — 4.0/5 > **Rajaguru** | *2 May 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ab Testing feature And Recommendation strategy is my favourite features in monetate. It is very easy to use and directly we can able to track the conversion rate for that particular feature released. > > **Cons**: Performance needs to be improved, It takes lot of time to render the webpage. Reset Password I can able to observed if we tap enter on URL. It will resume with existing password. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/429243/monetate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/429243/monetate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data