--- description: Review of NetFacilities Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NetFacilities | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/4126/building-maintenance/software) > [NetFacilities](/software/429058/netfacilities) # NetFacilities Canonical: https://www.softwareadvice.co.uk/software/429058/netfacilities Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/429058/netfacilities?page=2) > NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds management and assets to inventory control. The platform is web-based, with mobile capabilities that allow users to track and manage work orders from the field. The maintenance tool automates process functions and removes excessive administration tasks associated with the process. NetFacilities enables organizations to manage all aspects of maintenance, both preventive and predictive. The software links together all sites, buildings, staff, and vendors into a single network. The software enables companies to streamline their workflow by increasing collaboration across different departments and also tracking costs and monitoring performance. NetFacilities provides reporting solution with pre-defined templates that allows users to analyze labor costs, productivity, and repair costs. The software provides an option for users to submit, schedule and manage work orders while maintaining data about facilities, properties, and assets. > > Verdict: Rated **4.5/5** by 125 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 125 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MRI Software - **Location**: Solon, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: NETfacilities offers both a Standard and a Premium Implementation Service. STANDARD: 3 user minimum starting at $45 /month Work Order Management Reporting Analysis Calendar Scheduling Role Based User Access Mobile App Customized KPI Dashboard Site Management Data Export Admin Roles \& Task Assignment File Storage Resource Reservations Asset Management Preventive Maintenance Video Training Email Support Self-Guided Implementation PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS: Mass Close-Out of Work Orders Vendor Cost Tab Inventory Tracking Auto-Generated Reports Parent / Child Relationship Downtime Tracking Tenant and Staff Portal Key and Lock Management Unlimited File Storage Language Customization Vendor Management Custom Color Scheme Logo Branding Training / Unlimited Video Unlimited Customer Support Assisted Set-Up \& Implementation - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting Integration - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Calendar Management - Calibration Management - Commercial Properties - Communication Management - Compliance Management - Contract/License Management - Cost Tracking - Customer Database - Depreciation Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) ## Related Categories - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Small Business Accounting Software](https://www.softwareadvice.co.uk/directory/506/small-business/software) - [Fixed Asset Accounting Software](https://www.softwareadvice.co.uk/directory/269/fixed-asset-accounting-software/software) - [School Facilities Management](https://www.softwareadvice.co.uk/directory/4013/facilities-management/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) ## Alternatives 1. [eMaint CMMS](https://www.softwareadvice.co.uk/software/1926/emaint-x3) — 4.5/5 (384 reviews) 2. [eWorkOrders CMMS](https://www.softwareadvice.co.uk/software/9617/eworkorders) — 4.9/5 (115 reviews) 3. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (738 reviews) 4. [UpKeep](https://www.softwareadvice.co.uk/software/58398/upkeep) — 4.6/5 (1321 reviews) 5. [MaintainX](https://www.softwareadvice.co.uk/software/116409/maintainx) — 4.8/5 (1005 reviews) ## Reviews ### "Outstanding support and product\!" — 5.0/5 > **Hope** | *20 November 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. And when we run into something we aren't sure about - Net Facilities support is always just a quick call away. > > **Cons**: The trickiest thing about making Net Facilities work for what we need was in the charge back area. We charge back to departments and needed a "cost centre" attached. We use "class" for this and it seems to work alright. > > Net Facilities has been the best program I have worked with so far. The program is easy to use and the support is 10/10\! For what we are getting it's very reasonable. ----- ### "Perfect solution to track and maintain EVERYTHING EVERYWHERE\!" — 5.0/5 > **Justin** | *30 March 2017* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it\! > > **Cons**: There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you. > > I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable\! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities\! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner. ----- ### "Over complicated facilities management software" — 2.0/5 > **Rich** | *31 March 2017* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: It is technically robust > > **Cons**: Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information. > > While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history. ----- ### "NetFacilities is a full featured work order system that works well for our resort property." — 5.0/5 > **Dan** | *11 July 2017* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Cost vs features. The user interface for submitting a work order is very easy and self explanatory. We are still finding new features that are useful to us. The company is responsive to questions and features are morphing into higher utility since the last major upgrade to the software. There are very few you can't get there from here roadblocks and those that I have found seem to be disappearing - if you let them know they are there. It is completely web based - no software to manage here. No user limits. Easy user permission changes. We control most of the setup - I don't have to upload something and wait for it to be formatted. Customer service is helpful. > > **Cons**: The menu interface is a bit clunky and can take awhile to remember where exactly that rarely used menu is. If you are in the middle of a task and you find that you have to add something to a menu, you lose what you are currently working on - that is changing - some menus have add buttons now. The help menu could be more helpful, but it is improving with time for those of us who don't want to pick up the phone. > > It helps organize our work orders. I love the portability with the phone apps. The inventory system is taking some time to implement, but it will keep important stores on our shelves and our property running more efficiently when done. The PM system is also taking us some time to implement, but we will be able to get rid of our clunky paper system which isn't working that well. ----- ### "DAL Review" — 4.0/5 > **Sherice** | *30 January 2020* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Its easy for me to use and no complaints really from Users that use it more than me such as our Airport Operations Center that operates 24 hours. > > **Cons**: I do not like how NetFacilities auto log off intermittently so it is hard to replicate it in a timely manner to resolve the issue. > > We use it for work orders to be entered for our Airport to stay neat, clean and safe operational for everyone from passengers, contractors, vendors, and employees. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/429058/netfacilities?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/429058/netfacilities) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data