--- description: Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrightHR | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Absence Management Software](/directory/4774/absence-management-software/software) > [BrightHR](/software/42852/brighthr) # BrightHR Canonical: https://www.softwareadvice.co.uk/software/42852/brighthr Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.uk/software/42852/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health \& Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health \& safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health \& Safety legal challenge, our optional HR and Health \& Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. > > Verdict: Rated **4.6/5** by 241 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 241 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £4.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Clock In/Out - Customisable Reports - Dashboard - Data Import/Export - Document Management - Document Storage - Employee Database - Employee Management - Employee Portal - Employee Profiles - HR Management - Leave Tracking - Mobile Alerts - Mobile App - Onboarding ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Absence Management Software](https://www.softwareadvice.co.uk/directory/4774/absence-management-software/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.co.uk/directory/4774/absence-management-software/software) - [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software) - [Clocking Systems](https://www.softwareadvice.co.uk/directory/1835/time-clock/software) - [Human Capital Management Software](https://www.softwareadvice.co.uk/directory/1867/hcm/software) - [Employee Vacation & PTO Tracking Software](https://www.softwareadvice.co.uk/directory/1892/vacation-tracking/software) ## Alternatives 1. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3653 reviews) 2. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4886 reviews) 3. [Paylocity](https://www.softwareadvice.co.uk/software/4537/web-pay) — 4.3/5 (1981 reviews) 4. [RUN Powered by ADP](https://www.softwareadvice.co.uk/software/422321/run-powered-by-adp) — 4.6/5 (1581 reviews) 5. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5322 reviews) ## Reviews ### "An Indispensable, Cost-Effective HR Asset for Our Growing Team" — 5.0/5 > **Tim** | *21 July 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Exceptional Customer Service: The support team is second to none, consistently friendly, extremely knowledgeable, and highly helpful. Outstanding Value: The 5-year price lock perk is excellent, allowing us to add new employees without increasing our monthly rate. User-Friendly Interface: The entire platform is incredibly easy to learn, navigate, and adopt across the organization. Comprehensive Toolkit: Features extend far beyond basic tracking to include excellent policy management and employee appraisal tools. > > **Cons**: No Major Complaints: The system meets all our current operational needs perfectly. Feature Scope: It takes a little time to explore all the available features because the platform offers so much functionality. > > As the Chief Operating Officer at Virdis Chemicals, I originally chose BrightHR looking for a simple, streamlined system to coordinate team training. It delivered on that goal amazingly, but we have since expanded our use to handle everything from company policies to employee appraisals. Every single aspect of the platform is well-designed, intuitive, and highly useful. Combined with top-tier customer service and predictable, value-packed pricing, it has become an indispensable asset to our business operations. ----- ### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5 > **Sampaio** | *9 July 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. > > **Cons**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. > > My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \& safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. ----- ### "Refused Cancellation Within Hours" — 1.0/5 > **Mitch** | *6 October 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: nothing. > > **Cons**: I signed up for BrightHR and approximately two hours later realized that my existing bookkeeping software already included the functionality I needed. I contacted BrightHR immediately, explained the situation, and made it clear there was no realistic possibility I would ever use their service. Despite contacting them within about two hours of signing up, they refused to cancel the agreement and expected me to remain committed to a 60-month contract. What frustrated me most was the complete lack of flexibility or reasonable customer service. I wasn't trying to cancel months later after using the service. I contacted them within hours, before making any meaningful use of the product. I attempted to escalate the issue and asked to speak with someone higher up who could review the situation. They refused to provide the name or contact information of anyone above them. I understand businesses have contracts, but there is also such a thing as reasonable customer service. Expecting someone to pay for years for a service they notified you within hours they would never use is, in my opinion, extremely unreasonable. UPDATE: After posting this review, BrightHR’s Head of Service contacted me with what they called a “mutually beneficial solution.” They offered to reduce my five-year contract to two years and provide a larger discount — on the condition that I remove this review. Think about that. Rather than allowing a customer who tried to cancel almost immediately to walk away, their solution was still two years of payments, tied to removing my negative review. I find that astonishing. I’m sharing this so prospective customers can see how BrightHR chose to handle the situation and judge for themselves. ----- ### "BrightHR experience" — 4.0/5 > **Annabelle** | *13 August 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Easy for everyone to use. Good on boarding Quick response times on the chat. Lots of reading to help with FAQ > > **Cons**: Limitations with calendar and people being about to see others on the calendar not in their team. Unable to remove headings we do not use. > > Everyone has taken to Brught very quickly and the payroll software has save us lots of time and money. ----- ### "Expensive but value for money" — 4.0/5 > **Sarah** | *27 July 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc. > > **Cons**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. > > We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.uk/software/42852/brighthr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/42852/brighthr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data