About Paychex Flex












Paychex Flex pricing
Paychex Flex does not have a free version but does offer a free trial.
Alternatives to Paychex Flex
Paychex Flex Reviews for UK Users
Feature rating

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
PayChex is one of the best and easiest payroll programs
Payroll processing is tedious and time-consuming, but PayChex simplifies things significantly. Having a professional create and update the guidebook for you is also a huge assistance.
Pros
Payroll processing for my business can be done whenever I want, the interface is intuitive, and all employees have access to their own data for purposes of audits and tax filings. The time I used to spend on payroll and tax preparation is now mine. I was relieved to have access to Paychex reports when a PPP opportunity presented itself.
Cons
They're doing their best to improve the system, but in the meanwhile, it can be inconvenient to use while they work on it.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
CRCD Partners PAYCHEX review
This is my 1st time working with PAYCHEX so I’m learning something new everyday. Overall I would describe my experience as FAIR. I need to spend more time learning about the system, take more trainings to be able to make PAYCHEX work for me to be more efficient and effective for me
Pros
Employee self sufficiency.
The HR business partner feature. Our rep is extremely knowledgeable, helpful & relatable. It cost a little extra but the advise given is worth it & has helped me with terminations, leave absences, discipline issues, etc
Cons
Some basic reports are not available.
Ou Time & Attendance rep changes often & without prior notice or a reason for the change.
Alternatives Considered
PaylocityReasons for Switching to Paychex Flex
To be consistent with put parent & sister companies.- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
DO NOT buy Paychex
The only way I can describe our experience would be to tell anyone vetting this system to RUN. There are so many better options out there and I would gladly tell anyone looking to go with Paychex to look in absolutely any other direction. I try to find redeeming qualities, but I just can't with this system. The system is cumbersome and dated, the customer service is a nightmare and it is impossible to keep track of all of the different points of contact they give you, they don't even know who does what within the organization, and you will work harder to just manage the relationship than you will to manage your people.
Pros
I can't think of a thing I liked or would recommend about Paychex Flex.
Cons
Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with reporting and maintenance of employee records. Every piece of the system (time and attendance, benefit admin, etc.) comes with a different "bolt-on" platform and service team. This caused immense issues and pain points throughout the entire employee life cycle. We are still unwinding all of the issues caused by our partnership with Paychex and left the platform four months ago. They are also terrible at ensuring timely and appropriate tax filings on our behalf.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Paychex Flex is a great solution for small companies
Paychex Flex is a great option for smaller companies as the interface, parameters you can set for time clocks, and employee desktop are all very user friendly. It definitely saves time searching for information and printing off pay stubs.
Pros
Paychex processed payroll very quickly, I never had to worry about payroll being late even if I did it the day before. The time clock was very useful AND user friendly. Employees can clock in on their phone or at their workstation.
Cons
It is very difficult and time consuming to make sure that Paychex Flex is pulling the correct taxes for each employee. I think it would be very difficult to use this for a large company.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Great, enjoy using paychex!
Pros
Very user friendly for employees and management team
Cons
I wish it was more cost effective for smaller companies