Paychex Flex

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process. Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications. Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity. The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
Paychex Flex Software - Paychex Payroll View
Paychex Flex Software - Paychex Admin Dashboard
Paychex Flex Software - Paychex Hiring
Paychex Flex Software - Paychex TAA
Paychex Flex Software - Paychex Personnel Tracking
Paychex Flex Software - Paychex Benefits
Paychex Flex Software - Paychex Payroll View - thumbnail
Paychex Flex Software - Paychex Admin Dashboard - thumbnail
Paychex Flex Software - Paychex Hiring - thumbnail
Paychex Flex Software - Paychex TAA - thumbnail
Paychex Flex Software - Paychex Personnel Tracking - thumbnail
Paychex Flex Software - Paychex Benefits - thumbnail

Paychex Flex pricing

Paychex Flex does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Paychex Flex

monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize,...

BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize...
Paycor empowers leaders to build winning teams. Paycor’s human capital management (HCM) platform modernizes every...

QuickBooks Time

QuickBooks Time is a cloud-based time tracking solution that helps owners and managers keep track of employees in...

Dayforce HCM

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for...

UKG Ready

Designed for small businesses where everyone wears multiple hats, UKG Ready® is the all-in-one HR solution that guides...

Paychex Flex Reviews for UK Users

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.1
Customer Support
3.9
5 reviews of 1,545 View all reviews
Steven R
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2021

Calm in a sea of changing regulations

We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.

Pros

The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.

Cons

At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.

Alternatives Considered

Payroll Relief

Reasons for Choosing Paychex Flex

ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.

Switched From

RUN Powered by ADP

Reasons for Switching to Paychex Flex

We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.
Naomi
  • Industry: Package/Freight Delivery
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2023

Paychex review, NJ

Overall it had been excellent. Paychex had been responsive to our needs

Pros

The ease of use for our sized business. We have a simple structure.

Cons

I wish i would receive emails with updates and reminders

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 18/12/2023

Physician

Horrific, the took payroll from another company out of my account.

Pros

Nothing, terrible product. I was originally promised coasts would remain the same my entire life with Paychex. [sensitive content hidden] LIED!

Cons

Staff and support. Salesperson lied! [sensitive content hidden] Stated my monthly costs would “never change”

Faith
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2023

The customer support team for this software is so cool. Focused to assisting.

Very wide coverage of benefits. Paychex Flex is a game changer.

Pros

The customer support team really gave me an overwhelming experience. The assistance they gave at a time I was almost giving up on setting up the software was so satisfying. Ever since they assisted me, Paycheck Flex has been an easy to use software. Extremely helpful in payment management. It provides a great overview of my work and helps in creating a wonderful work environment.

Cons

Five stars worth of performance. Nothing is challenging with Paychex Flex.

Leslie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2024

Payroll made easy

Very good. Most customer service agents are knowledgable and helpful when needed.

Pros

Easy access and ease in creating payroll reports. Payroll is easy to complete and change.

Cons

The inability to view our company charges

Related categories