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description: Review of GMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: GMS | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [GMS](/software/428145/global-message-services-gms)

# GMS

Canonical: https://www.softwareadvice.co.uk/software/428145/global-message-services-gms

> GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Global Message Services

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Russian, Ukrainian
- **Available Countries**: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, France, Georgia, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan and 29 more

## Features

- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Communication Management
- Contact Management
- Customer Segmentation
- Engagement Tracking
- Generative AI
- Interaction Tracking
- Marketing Automation
- Mass Texting
- Message Personalisation
- Multi-Campaign
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- SMS Messaging

## Integrations (2 total)

- Viber
- WhatsApp

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [inconnect](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
3. [Haber Chat](https://www.softwareadvice.co.uk/software/450325/Haber-Chat) (0 reviews)
4. [Whistle Messaging](https://www.softwareadvice.co.uk/software/147085/whistle) — 4.7/5 (131 reviews)
5. [Whispir](https://www.softwareadvice.co.uk/software/260957/whispir) — 4.3/5 (45 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/428145/global-message-services-gms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/global-message-services-gms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/428145/global-message-services-gms> |
| en-GB | <https://www.softwareadvice.co.uk/software/428145/global-message-services-gms> |
| en-IE | <https://www.softwareadvice.ie/software/428145/global-message-services-gms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/428145/global-message-services-gms> |

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