Splashtop

Pros

Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness. The installation is easy, and it works seamlessly across different platforms, including MacOS. It’s ideal for IT support with multiple clients, as we can quickly access different devices. Additionally, the pricing is very competitive compared to other solutions.

Cons

It would also be helpful if there were more integrations with other IT management tools to further streamline workflows.
Biggest disadvantage: Api access is only available for the enterprise plan

Alternatives Considered

Reasons for Choosing Splashtop

Switched From

Reasons for Switching to Splashtop

Pros

I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

Cons

My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly.

Alternatives Considered

Reasons for Choosing Splashtop

Switched From

Reasons for Switching to Splashtop

Pros

useful for remoting into devices monitgoring software

Cons

not as good as ninja, slower and ui is not as sleek

Pros

The ability to wake up, restart, and update the agent remotely from the admin panel.

Cons

Clunky to install, maintain, Interface needs an update. Different product line makes it unnecessarily confusing. SOS , Business, etc.

Pros

Splashtop is very reliable and the interface is super user-friendly.

Cons

The thing that I like Splashtop the least is the small "Session in Progress" banner in the middle of the screen. I wish it can be minimized or be placed somewhere else so it's not obstructing the view.

Pros

Splashtop is 100% reliable and never hogs system resources.

Cons

Minor thing but if there is an update pending you must install it before connecting to any of your remotes.

Pros

Affordable, and easy to use product that handles all my remote access needs.

Cons

Not the flashiest dashboard, which is important to some. However, functionally the product is solid.

Alternatives Considered

Reasons for Switching to Splashtop

Pros

I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using Splashtop I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found!

Cons

No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it.

Alternatives Considered

Reasons for Switching to Splashtop

Pros

As a long time TeamViewer user, I find Splashtop pretty awesome. It does everything TV does (that I need).

Cons

Nothing yet. It's working very well for everything.

Pros

I love the ability to work productively from home.

Cons

Nothing to report that I feel needs improvement

Pros

Splashtop is very critical to my success working remotely from home. Without Splashtop, I would have to commute to the building more than once a week. It is very user-friendly.

Cons

I recently experienced difficulty connecting with Splashtop using a laptop computer. I don't know if it was settings on the computer or just bad wifi. I was able to do the work using my phone so all was not lost and this is another of the features that is most handy... access using mobile devices, particularly cell phones.

Alternatives Considered

Reasons for Choosing Splashtop

Reasons for Switching to Splashtop

Pros

I liked that Splashtop is a secure, reliable, and easy-to-use remote access solution. It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer. The ability to access and manage multiple computers remotely is especially impressive.

Cons

I liked least about Splashtop is the lack of certain advanced features, such as the ability to access computers from different operating systems or remote power on and off capabilities. Additionally, I find that the support provided for customer concerns is often slow and inadequate.

Alternatives Considered

Reasons for Choosing Splashtop

Switched From

Reasons for Switching to Splashtop

Pros

Very easy to set up. It is very stable and accurate. You can have several computers, laptops, tablets configured to control in your group, for a single user.

Cons

There is actually not a single thing I dislike.

Pros

Ease of setup/connecting, speed while remoted, cost of product

Cons

Having only 2 computers that can access the remote

Alternatives Considered

Reasons for Choosing Splashtop

Switched From

Reasons for Switching to Splashtop

Pros

Ease of use and simple navigation with Splashtop is much better than other programs our company has used.

Cons

My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to Splashtop.

Pros

Love that I can work from home or when I am on the road. It is imperative that I am able to log-in to my desktop computer at work to access my work and schedule. Splashtop allows me to do this easily.

Cons

It can be a little slow or delayed at times, but overall it is great!!

Pros

Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.

Cons

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Pros

Splashtop we have used for many years and it has a really easy deployment along with being updated frequently, all the standard features plus a few extras are included out the box.

Cons

The change of licence model now makes Splashtop really expensive if you need to scale up number of devices in your account, it used to be much less expensive and some of the new features are good but come with an increase in cost.

Pros

I like how easy it is to connect remotely to all of our customers.

Cons

There is a limitation on how many people can connect at one time to a machine.

Pros

I love the ease of using the program I just go to the website and login and give her the number and she remotes in and takes care of what she needs to take care of it's great.

Cons

So far I haven't found anything that I don't like about using splashtop.

Pros

Incredibly easy to setup, deploy, and use on a daily basis.

Cons

I am extremely pleased with Splashtop as is, can't think of any cons or features that are not included.

Pros

fast and easy to use....can pull files into our main location

Cons

I liked everything, can't say anthing bad....very happy with performance

Pros

We set everyone up with Splashtop when we went remote in 2020 and love it, haven't returned to the office because it's so easy for us to use. Great customer service, fast and helpful.

Cons

Not sure how it could be accomplished, but I wish I could see multiple monitors from the office on my multiple monitors at home without clicking back and forth.

Pros

Easy to use and powerful. I can update and restart remote computers as needed.

Cons

Could use audio access. THis part of the system needs to be improved.

Pros

I love that I can remote from home to work when I simply cant get it all done in a day. I have even billed after hours with Splashtop. I also use it in the front office so I can keep on top of my administrative work when assisting the Doctor.

Cons

There is truly nothing that I don't like about Splashtop. It has been a God send to me.