--- description: Review of Anthill Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Anthill | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/1630/it-ticketing/software) > [Anthill](/software/42651/anthill) # Anthill Canonical: https://www.softwareadvice.co.uk/software/42651/anthill Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/42651/anthill?page=2) > Anthill is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes in a variety of industries. Key features include customer support, marketing automation, channel management and reporting. Anthill enables users to view full customer histories that include all customer contact and progress notes. Customer profiles also include a health status bar that shows sales reps which leads need nurturing. Each team can have a unique dashboard and team performance can be tracked with sales pipelines. Users can send targeted marketing campaigns to attract, convert and retain leads throughout the entire customer lifecycle. Segments and triggers can be set to automatically send personalised emails and SMS messages to customers as well as other interactions. The system also includes tools for email template creation and customer feedback surveys. > > Verdict: Rated **5.0/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 24 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Anthill - **Location**: Leeds, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: £55.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single Site: £55 per user, per month (billed monthly) or £50 per user, per month (billed annually) 5 - 10 Users Multi Site: £50 per user, per month (billed monthly) or £45 per user, per month (billed annually) 11 - 31 Users Enterprise: contact Anthill 31 to unlimited users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Channel Management - Collaboration Tools - Commission Management - Compliance Tracking - Configurable Workflow - Contact Management - Contract/License Management - Customer Database - Customisable Dashboard - Dashboard - Data Import/Export - Document Management - Document Storage ## Integrations (7 total) - Campaign Monitor by Marigold - Google Analytics 360 - SendGrid - Unbounce - WordPress - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software) ## Related Categories - [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software) - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) - [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software) - [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (989 reviews) 2. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6971 reviews) 3. [Capsule](https://www.softwareadvice.co.uk/software/27508/capsule) — 4.5/5 (167 reviews) 4. [Accelo](https://www.softwareadvice.co.uk/software/59422/accelo) — 4.5/5 (174 reviews) 5. [SimpleWorks](https://www.softwareadvice.co.uk/software/335891/simplecrm) — 4.5/5 (15 reviews) ## Reviews ### "Feedback" — 5.0/5 > **Duncan** | *7 August 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The ease of navigation and customer support > > **Cons**: I cannot find a con, however phone and account software integration are on the way, which is something that Anthill recognised before we brought it to their attention > > Organic Insurance has now been using Anthill for over 6.5 years and quite simply we would be lost without it. Financial services, specifically the insurance sector, has many levels of process, compliance and third party sites. Anthill, through Rep and his teams knowledge of the product, has been tailor made to our individual business requirements. This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity. ----- ### "A welcome breath of fresh air" — 5.0/5 > **Mark** | *19 January 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales. Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence. The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels. The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do. > > A platform for growth that enables me to be confident in developing and refining business improvements. The software's flexibility combined with the unparalleled support received from the team is unique. CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride. ----- ### "We have been using the Anthill platform for around 3 years now for 3 different clients." — 4.0/5 > **Isabelle** | *13 June 2018* | Recommendation rating: 7.0/10 > > **Pros**: Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality. It also has a design facility for email marketing. The platform has a good customer support who is prompt in handling any query we might have. > > **Cons**: There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone. > > Helping our end client. ----- ### "Great software and a cracking team" — 5.0/5 > **Chris** | *26 February 2020* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time. The way the Anthill Team are always open to new ideas or adaptions to the platform to help us get the most from it. > > **Cons**: All the process flows start with a contact as the object (at the moment) which doesn't always work. > > We’ve only just started our journey with Anthill but are already started seeing measurable improvements in our operations and processes as a result of the improved accuracy that Anthill provides. We’ve increased productivity in our ordering team by 44%, knocked a week off our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach. Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve and have the technical expertise to get you there. ----- ### "Amazing customer service and support" — 5.0/5 > **Tina** | *11 July 2023* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: The customer service and support is outstanding. The staff are very friendly, fun, helpful and knowledgeable. Always ready to try and help find solutions to make the business run easier and find the information you need easily. > > **Cons**: I would like to be able to make small changes to the system myself, like adding heading to drop down lists. > > The previous company I worked with had Anthill and when the MD bought a new company I was part of the team that worked with the Anthill team to set up what we needed. The system is always evolving and they take on ideas and suggestions that will help move your company forward.The staff that work there are like friends and nothing is too much or too little for them. Thank you for everything you do for us. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/42651/anthill?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/42651/anthill) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data