--- description: Review of Heimdal XDR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Heimdal XDR | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [Heimdal XDR](/software/426182/heimdal-extended-detection-and-response-xdr) # Heimdal XDR Canonical: https://www.softwareadvice.co.uk/software/426182/heimdal-extended-detection-and-response-xdr Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/426182/heimdal-extended-detection-and-response-xdr?page=2) > Heimdal eXtended Detection and Response is managed XDR solution that adds expert analysis and input from a team of cybersecurity assets to everyday endpoint detection and response approach. Heimdal XDR offers a genuinely unique approach to cybersecurity by combining human expertise with artificial intelligence. Regardless of corporate size, devices or imposed regulations, live support and event mitigation are available 24 hours a day, 7 days a week. Everything happens seamlessly in a single agent, a single platform, and an infinite number of alternatives. The completely autonomous functioning of Heimdal eXtended Detection and Response enables for more incident and response activities while keeping costs down. To provide a clear perspective, Heimdal XDR allows users to build contextual connections between company assets, such as endpoints, email, networks, servers or the cloud. In addition to this, data from throughout the ecosystem is sent into the intelligence center for analysis, creating users' very own SOC. Businesses choose Heimdal XDR to deal with considerably fewer false positives when it comes to endpoint detection as well as faster and more accurate responses. The managed product supplies users with extended and systemized reports on potential risks, online threats and vulnerabilities. Offering much more than traditional technical support, Heimdal XDR provides advanced detection approaches, detailed incident reporting, disaster recovery plans and actionable remediation items, strengthening the cybersecurity posture in the process. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Heimdal Security - **Location**: Copenhagen, Denmark ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact Heimdal Security directly for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belgium, Belize, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 66 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anomaly/Malware Detection - Anti Virus - Application Security - Audit Trail - Authentication - Behavioural Analytics - Compliance Management - Continuous Monitoring - Customisable Reports - Dashboard - Data Analysis Tools - Data Collection ## Integrations (5 total) - Autotask PSA - Cisco Meraki - ConnectWise RMM - HaloPSA - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [MSP Software](https://www.softwareadvice.co.uk/directory/4553/msp/software) ## Related Categories - [MSP Software](https://www.softwareadvice.co.uk/directory/4553/msp/software) - [Endpoint Detection and Response Software](https://www.softwareadvice.co.uk/directory/3977/edr/software) - [Endpoint Protection Software](https://www.softwareadvice.co.uk/directory/4777/endpoint-protection-software/software) - [XDR Platforms (Extended Detection & Response)](https://www.softwareadvice.co.uk/directory/4754/xdr-software/software) ## Alternatives 1. [SentinelOne](https://www.softwareadvice.co.uk/software/363019/sentinelone) — 4.8/5 (109 reviews) 2. [Microsoft Defender XDR](https://www.softwareadvice.co.uk/software/417885/microsoft-365-defender) — 4.5/5 (61 reviews) 3. [ManageEngine Endpoint Central](https://www.softwareadvice.co.uk/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews) 4. [CrowdStrike](https://www.softwareadvice.co.uk/software/135499/crowdstrike) — 4.7/5 (55 reviews) 5. [Cortex XDR](https://www.softwareadvice.co.uk/software/82155/traps) — 4.4/5 (18 reviews) ## Reviews ### "Fantastic Product" — 5.0/5 > **Iain** | *13 May 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Heimdal was put to the test against other, similar, solutions and i found it to be much better than anything else on the market > > **Cons**: On the downside the cost of Heimdal was significantly more than then next best solution > > Great experience, only have positive things to say about Heimdal and would recommend it to anyone looking ----- ### "Heimdal XDR" — 4.0/5 > **Hossaena** | *28 June 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It's ease of deployment. Also it does the job as expected. > > **Cons**: I didn't like the resources it takes when running background scan. > > Good but could have been best. We have the complete suite of product they worked well compared to what we were using before. ----- ### "good product but needs some improvements" — 5.0/5 > **Guillaume** | *24 March 2022* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: not expensive ; fantastic alerts and reports by email ; incredible team of tech support behind this product > > **Cons**: an XDR ++ product would be great, in order to perhaps pay a bit more, but having pro-active fixing of the observed issues. Since now it's pro actively counseling and helping to know exactly what to do, but having 'cybersec engineers on demand' could be the next step for VIP, sort of most advanced package to the client as we don't always know what doing when something happens. > > very good thanks to the team behind. fantastic people that really try to help. They re really creating all value to this XDR package that is basically a pro active screening of your security logs. I just hope that in the future the comapny will provide even more advanced package for not just alerting but also solving for us the observed issues/attacks ----- ### "Heimdal - great product\!" — 5.0/5 > **Iain** | *22 March 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very easy to implement and configure. Reporting is straightforward and detections are easily managed. > > **Cons**: Nothing yet > > This is a far more aggressive than a standard AV product and deals with emerging threats consistently. Heimdal support is top notch. ----- ### "XDR opinion" — 5.0/5 > **Sabina** | *17 April 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The team is very fast and reliable. Procs to them\! > > **Cons**: I don't think that there is something that I don't like about this service. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/426182/heimdal-extended-detection-and-response-xdr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/426182/heimdal-extended-detection-and-response-xdr) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data