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description: Review of Cegid Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Cegid Retail | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Cegid Retail](/software/425132/jds-winretail)

# Cegid Retail

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> Cegid Retail is a global Unified Commerce \&amp; POS platform for specialty retailers. Cegid Retail helps retailers to unify all sales channel in real-time, streamline inventory management, empower in-store sales associates with the latest technology and gives access to insights for more informed decision making.&#10;&#10;Over 1,000 retailers across 75 countries rely on Cegid Retail to help them deliver a unified and personalised brand experience.
> 
> Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 34 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cegid
- **Location**: City, US
- **Founded**: 1986

## Commercial Context

- **Starting Price**: €159.00
- **Pricing Details**: Contact Cegid for more detailed pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Italy, Japan, Jordan, Kuwait, Mexico, Netherlands, Norway and 11 more

## Features

- API
- Accounting Integration
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Reports
- Demand Forecasting
- Discount Management
- Electronic Signature
- Email Marketing
- Employee Management
- Gift Card Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)

## Related Categories

- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)
- [Sporting Goods POS Software](https://www.softwareadvice.co.uk/directory/109/sporting-goods-store-software/software)
- [POS Systems](https://www.softwareadvice.co.uk/directory/210/web-based-point-of-sale-software/software)
- [Mobile POS Systems](https://www.softwareadvice.co.uk/directory/1400/mpos/software)
- [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software)

## Alternatives

1. [Acumatica Cloud ERP](https://www.softwareadvice.co.uk/software/24043/acumatica-manufacturing) — 4.4/5 (243 reviews)
2. [RetailEdge](https://www.softwareadvice.co.uk/software/1162/retailedge) — 4.8/5 (186 reviews)
3. [Cin7 Omni](https://www.softwareadvice.co.uk/software/32033/cin7) — 4.3/5 (600 reviews)
4. [Square for Retail](https://www.softwareadvice.co.uk/software/374071/square-for-retail) — 4.7/5 (492 reviews)
5. [Agiliron](https://www.softwareadvice.co.uk/software/7930/agiliron) — 4.5/5 (49 reviews)

## Reviews

### "Y2 the complete solution" — 5.0/5

> **Ray** | *1 March 2017* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibility in screen layout, ease of use.  Touch screen speeds up the check out process.  Ability to add core items to sales screen creates time savings for the sales associates. Rapid price changes.  Real time sales.  Great product.
> 
> **Cons**: Lack of documentation is a sore spot.  Have to rely on CSR's to help walk through new processes.  (On the flip side the CSR's are very knowledgeable and quick to respond)
> 
> Very intuitive program.  The younger sales staff immediately grasped the  outline of the program and had no fear operating the system.  Older clerks had issues at first, but have adapted to the system.

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### "Robust Features Except Reporting" — 4.0/5

> **Jillian** | *26 February 2018* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Cegid (Y2 specifically) offers a lot of useful features for inventory management, purchase orders, and promotions that most other options don't offer. Customer support is not always readily available, but when they do respond, they take the time to ensure your issue is resolved. Front end is user friendly for employees.
> 
> **Cons**: Lacks reporting features. Most basic reports have to be custom built or exported and fiddled with before you can get the format you need.
> 
> Overall it was the best decision as it has the functionality we need for inventory management and purchase orders.

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### "Didn't get what they said they would deliver" — 1.0/5

> **Leonora** | *22 April 2015* | Furniture | Recommendation rating: 1.0/10
> 
> **Pros**: Nothing I was very disappointed with Cegid and the vendor in London&#13;&#10;They said they could build the system to my needs but they have not
> 
> **Cons**: Not user friendly&#13;&#10;Vendor in London is bad, terrible customer service with technicians that do not know the system

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### "Good product for a small business, is accessible to be able to extend" — 4.5/5

> **Bob** | *28 August 2015* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: WinRetail was good to work with.  My client was from a much larger retail operation and started a small chain of women's stores.  WInRetail provided them with a great start, although I was engaged to create a data warehouse to be able to do better analytics. &#13;&#10;Still, working with their technical staff was easy, and they allowed us to have detailed access to their product to be able to customize to my clients needs.
> 
> **Cons**: They have had some difficulty with scaling for a larger operation.  When my client needed to make large inventory changes, this meant that the rest of operations needed to stop so that the database could update.  This is a challenge when you have multiple staffers that need to make changes to support a price reduction or to receive new merchandise.  However, they were willing to continue to evaluate the issues, make process recommendations and to do the updates en masse.

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### "Very nice experience overall" — 5.0/5

> **Yanick** | *20 March 2017* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use for store's users as well as for office's users.   Reports are very interesting to use and the possibility to modify them is a major advantage.
> 
> **Cons**: There is nothing specific. We took all the time needed to evaluate different systems at the time of purchase and it looks like Cegid was a perfect fit for us.

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## Links

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| Locale | URL |
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| en | <https://www.softwareadvice.com/retail/jds-winretail-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/425132/jds-winretail> |
| en-GB | <https://www.softwareadvice.co.uk/software/425132/jds-winretail> |
| en-IE | <https://www.softwareadvice.ie/software/425132/jds-winretail> |
| en-NZ | <https://www.softwareadvice.co.nz/software/425132/jds-winretail> |
| fr | <https://www.softwareadvice.fr/software/425132/jds-winretail> |

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