--- description: Review of Instaff Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Instaff | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [PEO Software](/directory/3642/peo/software) > [Instaff](/software/423469/instaff) # Instaff Canonical: https://www.softwareadvice.co.uk/software/423469/instaff Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/423469/instaff?page=2) > InStaff is a cloud-based employee portal solution that offers tools for payroll delivery management, various timetracking/timeclock methods, centralized document sharing, time-off/leave requests, as well as a centralized repository to store employee information. It is compatible with various payroll and enterprise resource planning (ERP) solutions like Sage and QuickBooks. InStaff is available on a monthly subscription basis that includes support via phone and email. > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 49 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: InStaff Inc - **Location**: Mississauga, Canada - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: InStaff uses modular pricing. You start with a flat monthly portal fee based on how many employees you have, then add only the modules you need. Modules are priced per user, per employee, per document delivered, or as a flat monthly fee, depending on the module. A one-time setup fee applies on your first invoice and is charged only if you decide to go ahead. It covers portal configuration, branding, user import, and connecting your payroll or ERP system. Announcements and Surveys, and the Employee Directory and Org Chart, are included free with every portal. Billing is monthly or annual. Every plan includes customer support at no extra cost, 9am to 5pm ET, and a 14-day free trial is available. Contact InStaff for a quote based on your employee count and the modules you want. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Mexico, United States ## Features - API - Absence Management - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Approval Workflow - Approvals - Attendance Management - Attendance Tracking - Audit Trail - Automatic Time Capture - Batch Processing - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Break Management ## Integrations (11 total) - Autosoft DMS - JD Edwards EnterpriseOne - Payroll Mate - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage 50 Accounting - Spectrum - ViewPoint - Viewpoint Team ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [PEO Software](https://www.softwareadvice.co.uk/directory/3642/peo/software) ## Related Categories - [PEO Software](https://www.softwareadvice.co.uk/directory/3642/peo/software) - [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software) - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) - [Human Capital Management Software](https://www.softwareadvice.co.uk/directory/1867/hcm/software) - [HR Software for Nonprofits](https://www.softwareadvice.co.uk/directory/367/nonprofit/software) ## Alternatives 1. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4885 reviews) 2. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3649 reviews) 3. [Factorial](https://www.softwareadvice.co.uk/software/342325/factorial) — 4.3/5 (320 reviews) 4. [Employment Hero](https://www.softwareadvice.co.uk/software/17496/employment-hero) — 4.4/5 (239 reviews) 5. [Hourly](https://www.softwareadvice.co.uk/software/104177/hourly) — 4.8/5 (114 reviews) ## Reviews ### "InStaff is Great for our Small Business" — 4.0/5 > **Karen** | *21 May 2019* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The platform is very user friendly. It is straightforward and easy to navigate. Users can manage their own password information, but administration can easily help out when the need arises. > > **Cons**: We would like to see some formatting options for the email notifications. Options for Bold, Italics, and colors along with possibly a few font options would be nice in order to draw attention to certain points in the notification. It is customizable as far as wording, but nothing that draws your attention. > > InStaff has been an excellent platform for helping us solve our paystub delivery dilemma. Being new to direct deposited payroll we did not have an efficient means of getting paystubs to our employees in a timely manner. We have only used the product for a couple of month's, but things are working well. We have gotten nothing but positive feedback. ----- ### "Going from physical to electronic" — 5.0/5 > **Ryan** | *3 April 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Instaff is easy to use and has a very straightforward payment system. Their portal is easy to navigate and use. Their customer support was very communicative every time we contacted them. > > **Cons**: They could provide more quality of life options like sorting things by date, etc. in their portal. There's not much to dislike for what we use Instaff for. > > Instaff helped our company go from physical paystubs for 50+ employees to electronic upload which freed up time and allowed us to simplify things. Their support made the change seamless\! ----- ### "Needs some things changed" — 2.0/5 > **Jennifer** | *17 December 2021* | Automotive | Recommendation rating: 1.0/10 > > **Pros**: easy set up to log in and view paystubs. I dont like that I cant lable what I am up\[loading htough and seperate by folder > > **Cons**: YOU HAVE TO FILTER OUT TERMED PEOPLE EVERY SINGLE TIME. We have high turnover and every time you need to manage a user you have to filter out the termed. This is way too time consuming > > needs changes for sure ----- ### "Great Product\!" — 4.0/5 > **Emily** | *21 March 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: I can upload payroll documents that aren't just paystubs, whereas other companies don't allow it. Simple solutions for electronic payroll documents. Company directory and announcements are helpful. > > **Cons**: Glitches in sending notifications, not many reporting options, not enough notification email templates, dashboard doesn't show full announcements (has to be expanded to view so employees don't see announcement). > > Mostly positive. Customer support is very helpful and professional. ----- ### "Ease of Instaff" — 5.0/5 > **LaQuetta** | *27 March 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Instaff is very user friendly. All our the companies that we imported into the system seem to love the ease of the system. > > **Cons**: We had a little trouble when it came down to uploaded documents. We had several different documents that were not formatted correctly at first but our Instaff support team handled the problem quickly. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/423469/instaff?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/423469/instaff) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data