Geotab

Pros

Geotab captures and aggregates real-world data like no other system we've ever seen. You can watch a truck pulling out of the parking lot in real-time or look back a year ago at exactly how a driver backed into a dock over multiple attempts. You can reconstruct what happened in an accident second-by-second, or re-evaluate all the times your drivers entered or exited a specific location over the entire history of your database on the fly.They also believe the data is *yours*, to keep and use as you see fit, and give full access to their system through a completely open API. The user interface is full-featured and simple, but beyond that, it can be modified, added to, and changed endlessly, allowing you to improve the visibility and access to information you find valuable. It is a system that is uniquely unlike any other we've used in Trucking, a true paradigm shift in the technology of Trucking, and transformative for every customer we've worked with.

Cons

Their greatest strength is also their kryptonite. The features are so forward looking and Geotab is continually releasing new ones... it can be difficult to keep legacy systems up to speed with them. "Traditional" players (Qualcomm/OmniTracs, PeopleNet/Trimble) defined how data would be fed to back-end systems over 20 years ago, and most Transportation Management Systems still use those patterns today.The quality and volume of Geotab data is in a whole new league. Finding a middle ground to emulate the "Traditional" data feeds while also updating those TMS platforms to use the data available through Geotab is an ongoing challenge, but well worth the effort.

Pros

Meanwhile, engine data and environmental monitoring enable you to find out what might be wrong with the vehicle before it requires a major repair. Sophisticated data analysis of fuel consumption integrated with driving behavior, route planning, and control of idle time to give tangible recommendations on minimizing fuel use on the vehicles in the fleet.

Cons

If there are many vehicles in the area, for example, in the center of large cities, the map interface may sometimes freeze. Small growth in content customization for automated report frames. Some of the features that are included in the desktop version are, however, missing in the mobile app.

Pros

easy to use, app for drivers is very simple, and drivers don't have to repeat inputs daily

Cons

no integration, no app for carrier, delayed on tracking, not open customer service on weekends

Alternatives Considered

Reasons for Choosing Geotab

Switched From

Reasons for Switching to Geotab

Pros

The software was the most positive part of the system

Cons

Hard to dig for data, geotabs did not always work, customer service was poor, not technical in install support.

Alternatives Considered

Reasons for Switching to Geotab

Pros

Geotab covers all the needs for fleet management and tracking.
Customer support is fast and reliable.
I like the 3rd party intergration feature

Cons

There is nothing to dislike about Geotab.

Pros

Easy to install and set up, did not take long at all.

Cons

Not very accurate, constantly having trouble with the devices, either they stop working completely or wont move on the map

Pros

Easy to use and keep tabs on assets. No glitching at all.

Cons

i don't like searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.

Pros

Geotab can be customized to meet a lot of different customers' needs. My favorite part of the solution is probably the custom reporting that can be done via Excel reports to tailor the presentation of aggregated data so that it is more readable and actionable when going to various groups within organization.

Cons

Geotab seems to be trending updates toward burying common functionality under more layers of options, which has made the software a bit less intuitive. I also find it difficult to find things quickly in their system ever since they removed the colors from the navigation bar and removed other visual clues that made the UX much more pleasant (I have given this three years to try to adjust and make sure this isn't a "learners curve" issue, and I believe it is still a real issue as I still have difficulty with it after all this time).

Pros

Telematics are great. The data analytics are outstanding asset to have.

Cons

Constatnt issues with cameras going on/off line, not recording, taking a lot of time to load, flipping vehicles/cameras, unable to reach cameras, poor customer service.

Pros

What I like most about Geotab is its comprehensive and user-friendly fleet management platform. The real-time data analytics, customizable reporting, and robust integration capabilities make it an invaluable tool for optimizing fleet operations and improving overall efficiency.

Cons

What I like least about Geotab is the occasional complexity of navigating some of its advanced features. While the platform is powerful, the learning curve for new users can be steep, and it sometimes requires more time to fully understand and utilize all its functionalities.

Pros

Easy to use, even for the non technical individuals

Cons

Very difficult to know if a device is faulty right away.

Pros

The accuracy of the software is great and reliable.

Cons

Sometimes the software is cumbersome to use

Pros

Easy to use and integrate with and develop workflows

Cons

There really isn't anything I dislike about the software

Pros

Very Easy to use and help available if needed.

Cons

Geotab Drive app slows down a lot , Not sure if its the internet

Pros

Geo Tab does a great job with tracking and giving our company a pathway to success when operating a fleet of vehicles.

Cons

Map features and better icons. The customer service is great once you get two tier two level. The 1st tier level needs improved.

Pros

I love the ability to see where our equipment is real time. Someone broke into our yard and I was able to provide real time helpful "when did it happen" information to the police thanks to the "show trip option".

Cons

There are still some aspects of the software I don't like. Drivers if they get busy and forget to log in right away the driver prior is automatically thrown into ON DUTY. This creates log issues which are not fixed instantly due to it being a "cloud" based. I also do wish they would make the "show trip" option more easy to read for drivers with multiple stops.

Pros

Pros about using geotab is that it is very user friendly. It is very easy to onboard customers. The map function is great! I love using the bulk upload tool.

Cons

Sometimes getting an answer to your problem takes longer then I would like from the help desk.

Pros

I absolutely love the support we get from our local representatives like [SENSITIVE CONTENT] , [SENSITIVE CONTENT] . Any issue that arises is always resolved in a matter of hours or days. Thank you for your hard work.

Cons

False vehicle idle reports. Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.

Alternatives Considered

Pros

Our customers find the Geotab platform easy to use and the standardized right out of the box reporting functions easy to understand.

Cons

We would like to see more options available whe. It comes to asset trackers.

Pros

Geotracking is by far the most important for our company. Unfortunately not everyone is trustworthy so this helps us maintain a top notch crew buy trimming the fat

Cons

At first its alot to take in. Not really a con but that the only thing that i could say 'least'about

Pros

Asset management, customizable, , customer service, updates

Cons

Live tracking can be quicker than 90 - 2 mins

Pros

The platform is Easy to use and very driver friendly

Cons

There is nothing that you can’t like about this product.

Pros

Easy to use both for admin and drivers. Reporting is great

Cons

Not really to add here the product is great and when we have thoughts geotab is very open to those ideas

Pros

ease of use and connectivity with api external

Cons

the web interface could do with a spruce up

Pros

The software is explanatory and we are able to monitor everything we want to in regards to drivers and vehicles. We can set up alerts and notifications, about things that happen, to keep us on track with our safety goals.

Cons

We have been trying to get our accounts merged into a single master account for over a year. No matter how often we reach out or try to move forward we still don't see progress.