--- description: Review of BastionGPT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BastionGPT | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [BastionGPT](/software/422921/bastiongpt) # BastionGPT Canonical: https://www.softwareadvice.co.uk/software/422921/bastiongpt > BastionGPT is a HIPAA-compliant AI assistant and AI medical scribe, purpose-built to reduce documentation burden and improve clinical clarity for healthcare professionals. The platform integrates leading AI models (GPT-5.2, Claude Opus, and Gemini-3 Pro) within a secure, healthcare-grade interface that supports clinical documentation, audio transcription, document analysis, and patient communication across every specialty. BastionGPT drafts progress notes (SOAP, DAP, BIRP), referral letters, discharge summaries, insurance appeals, patient education materials, and evaluation reports. Its AI Scribe provides unlimited transcription with multi-speaker recognition and six configurable output formats, including a Custom Note tab that accepts any prompt for specialty-specific documentation. Users upload and analyze documents up to 500 pages. A built-in Saved Prompts Library and Share Prompts feature help teams standardize workflows across their organization. A peer-reviewed study published in Critical Care Explorations (April 2026), led by researchers at Baylor College of Medicine and Texas Children's Hospital, found that BastionGPT achieved 99.3% sentence-level accuracy when supporting parent communication in a pediatric intensive care unit, with zero moderate or severe errors across 1,225 AI-generated sentences. More than 10,000 healthcare professionals use BastionGPT today. BastionGPT is designed to support compliance with HIPAA, PIPEDA, FERPA, and Australian Privacy Principles, with all data hosted on Microsoft Azure's HIPAA-compliant infrastructure. A BAA is included with every plan, and patient data is never shared with third-party AI providers for training. How is BastionGPT different from ChatGPT? ChatGPT is not HIPAA compliant, does not include a BAA, and may use input data for model training. BastionGPT is built for healthcare: data is hosted on HIPAA-compliant infrastructure, a BAA is included on every plan, and patient data is never shared with third parties. BastionGPT also supports sensitive clinical topics that ChatGPT often blocks and includes healthcare-specific tools like the AI Scribe, Saved Prompts Library, and multi-model selection. What types of documents can I upload? BastionGPT supports PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, HTML, PNG, and JPG files. The Professional plan supports uploads up to 30 pages. Professional Plus supports up to 500 pages with multi-document referencing. BastionGPT also performs OCR on scanned PDFs and images. Is BastionGPT HIPAA compliant? Yes. BastionGPT runs on Microsoft Azure's HIPAA-compliant infrastructure and includes a BAA with every plan. Data is encrypted, isolated, and never shared with OpenAI, Google, or any third-party provider for training. Who uses BastionGPT? More than 10,000 healthcare organizations across internal medicine, pediatrics, psychiatry, psychology, therapy, nursing, dental, PT/OT, healthcare legal, DME, medical billing, and administration. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FortaTech Security ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: All plans include a BAA, unlimited transcription, and a 7-day free trial. Pricing is per user per month, with discounts available for annual subscriptions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more ## Features - AI Copilot - AI/Machine Learning - Automated Responses - Chatbot - Customisable Branding - For Sales/Marketing - Generative AI - Live Chat - Natural Language Processing - Pre-Configured Bot - Query Suggestions - Text Editing - Transcripts/Chat History ## Integrations (1 total) - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software) - [AI Writing Assistant Software](https://www.softwareadvice.co.uk/directory/4486/ai-writing-assistant/software) ## Alternatives 1. [ChatGPT](https://www.softwareadvice.co.uk/software/412748/chatgpt) — 4.4/5 (336 reviews) 2. [Chatbase](https://www.softwareadvice.co.uk/software/426065/chatbase) — 4.3/5 (73 reviews) 3. [Botsonic](https://www.softwareadvice.co.uk/software/436579/botsonic) — 4.8/5 (79 reviews) 4. [Tidio](https://www.softwareadvice.co.uk/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews) ## Reviews ### "Like Chat GPT but intuitive and private for health practitioners" — 5.0/5 > **Emma** | *10 June 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work. It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface. I love the system of prompts and have refined mine to get what I need. I tried many AI programs and Bastion hits the mark. I kept going back to it and finally just stayed\! > > **Cons**: I can't think of many cons. If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt. > > Bastion is like the intern I always needed. It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done. Bastion has seriously given me hours of time back - that is not an exaggeration. Tasks that took hours are now done at the click of a button. I could not go back\! ----- ### "Psychological Report Writing Made Easy with BastionGPT" — 5.0/5 > **Alexis** | *4 October 2023* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output. The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information. > > **Cons**: When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs > > We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients\! ----- ### "Zero customer service" — 5.0/5 > **Verified Reviewer** | *3 December 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Price is great. Concept is great but the functionality with the program is a disaster. > > **Cons**: No customer service. I've met with the two twice, issues are still not resolved > > Poor. Unless they provide some assistance i will cancel my service ----- ### "Review" — 4.0/5 > **Kyle** | *3 October 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Secure summarization of data, customer services was great > > **Cons**: Needs an API, and somtimes had issues with Azure > > Would recommend. Customer service was great ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/422921/bastiongpt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data