About Lightspeed Restaurant












Lightspeed Restaurant pricing
Lightspeed Restaurant does not have a free version but does offer a free trial. Lightspeed Restaurant paid version starts at £69.00/month.
Alternatives to Lightspeed Restaurant
Lightspeed Restaurant Reviews for UK Users
Feature rating

- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best POS I've used
We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier.
Pros
The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production
Cons
API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Take the plunge, get Lightspeed
Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.
Pros
Ease of use, ease of setup, always someone to help available 24/7
Cons
I can’t even think of something I don’t like about Lightspeed. We are very satisfied with them.
Alternatives Considered
Toast POSReasons for Switching to Lightspeed Restaurant
Better setup, better customer service, availability to add other services like online ordering and loyalty program- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Lightspeed Restaurant Review
The overall experience with Lightspeed Restaurant is very good! It's easy to understand and user-friendly.
Pros
What I like most about Lightspeed Restaurant is the data and reports you need are in there and you can easily pull them out because it's easy to navigate.
Cons
So far, there's nothing I like least about Lightspeed Restaurant because the reports needed by the team are in there.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Not for us!
Overall the platform/epos does what it needs to do! We personally had constant connectivity issues between devices which they always try to lay blame elsewhere, which caused issues with kitchen printing and network printing in general. We installed a £5k new internet / network across one of the sites to resolve all and it did nothing to improve with 800mb speeds
We have several pubs / restaurants, and this was really not suited to our operations!
We also were not allowed to add a new site without using light speed payments at the new site with the epos which we didn’t want to do as they couldn’t match our current card machine rates. Therefore this resulted in the new site using a different epos, which we have now moved all the businesses too.
I don’t think it’s your worst option of an epos, but for someone with a small operation such as ours with a couple pub/restaurant sites, this is not the epos for you!
Pros
A lot of features and reporting - integrates well. Nice user interface and design for staff
Cons
I found the system overall too much, everything was just harder than it needed to be to set up, harder than it needed to be on the back offfice, inventory was far more complicated than it needed to be, reports covered everything but were also just a little too meticulous at the same time that it was counter productive and just needed to provide the information needed.
Alternatives Considered
Toast POSReasons for Choosing Lightspeed Restaurant
For a better service and epos provider with less issues and better connectivitySwitched From
Epos NowReasons for Switching to Lightspeed Restaurant
Features and user interface looked good! Highly recommended online- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Lightspeed for hospitality
Perfect for hospitality and great for pulling reports
Pros
Fast integrarion and accurate reporting for stocked products
Cons
Sometimes it can take awhile to get a response from support