About Guidewire

InsuranceSuite is an insurance management solution that helps agencies streamline operations and manage claims, bills and receivables, as well as underwriting and policy administration. The solution can be deployed in the cloud and on-premise. Further, the platform offers private, public and hybrid cloud deployments on cloud platforms that include Amazon Web Services and Microsoft Azure. InsuranceSuite helps companies organize cross-department processes, reduce costs, enable collaboration between teams and track performance. InsuranceSuite’s claims management feature enables insurers to reduce manual workloads by automating tasks that include data entry, fees processing and reminders. Gartner recognized Guidewire as a leader in its 2016 Magic Quadrant report on Property and Casualty Claims Management. InsuranceSuite integrates with third-party applications that include DocuSign, Hubio, Polonious, CoreLogic and LexisNexis. Support is provided through email and phone.
Guidewire Software - Multiple devices

Guidewire pricing

Guidewire does not have a free version. Guidewire paid version starts at US$1.00/year.

Starting Price:
US$1.00/year
Free Version:
No
Free trial:
N/A

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Guidewire Reviews for UK Users

Feature rating

Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3.5
5 reviews of 5 View all reviews
Arnaldo C.
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2019

The must have for Insurance industry

I work in a team that implement the solution for a big insurance company. At the first, it is fast to understand how to customize simple things and having new features on no time in production. The problem comes with bugs, the IDE provide a really bad experience for debugging making really hard to solve things.

Pros

It comes with everything you need for your insurance company. It has the products, business logic, visuals, modularization, quality, safety, covers all fronts of an insurance business. It is stable, reliable, friendly and all ready to use from the starting point. It provides a perfect customer-focused solution without any customization and in a state of the art system.

Cons

As with any black box solution, it is sometimes very difficult for developers to customize it, especially complex rules and design. The views are very difficult to change, even changing the color of a button is a long way, since the html and the css are not easily accessible. It's really hard to debug, IDE is too slow for that and half of the time it can't follow the runtime and can't see any variable value. You need almost a gaming computer to run the server locally, the requirements are not reasonable

Travi Y.
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/03/2018

Good Product

Pros

- easy to use and pretty simple
- cost-effective and good customer support services
- I would recommend this product

Cons

-can be a bit slow at times, but could be the internet connection
-would like to see more features added in the future

Verified Reviewer
  • Industry: Insurance
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 12/06/2018

Easy to use, basic functionality and memory should be available at all levels

Makes my job easier and records of prior work accesible

Pros

Can contain all documents and notes related to claim, allows for ease of access to anyone who needs clients as I'm info, search function also a plus

Cons

Space is minimal, docs should open in window not require constant download, documents cannot be easily reviewed or recessed in a timely manner

Verified Reviewer
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
2
Ease of Use
2
Customer Support
0

3
Reviewed on 01/06/2021

Difficult.

It works, but I’d rather have an easier to understand platform.

Pros

It’s nice to have a way to follow a customer through the process. Quitting, binding, underwriting, billing. It’s all done in one platform.

Cons

It’s so hard to find what you need. You think it’s in one place, but it’s really in another. And then when you think you’ve figured it out, you are lost all over again.

Beth K.
  • Industry: Insurance
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 06/05/2021

Guidewire Installation a bona fide nightmare; for users, clients and business overall

One of three states to go live with Guidewire. Nothing worked; nothing. Clients suffered, I spent dozens of hours each week on the phone and online with support trying to get it to work. My worst installation experience ever and I've 'lived' through lots of them over the years.

Pros

Nothing. As a former IT professional I've never seen anything so bad; so many challenges, problems, total lack of communications.

Cons

I don't know what company was contracted to do the installation but they're also to blame. Case study of what can go wrong.

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