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description: Review of Dashworks Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dashworks | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Dashworks

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> Dashworks is an AI assistant that helps small, mid-market, and enterprise teams across sales, customer support, HR, engineering, marketing, legal, and product management find information faster across their workplace tools. It connects to 50+ apps — including Slack, Google Drive, Confluence, Jira, Salesforce, Zendesk, and Notion — and retrieves answers in real time without requiring data indexing.

The software is deployed as a cloud-based SaaS solution or on customer-managed cloud infrastructure, with access also available via a Chrome extension and Slack integration.

Core features include natural language question answering with source-linked answers, custom AI bots configurable per team, workflow prompt templates, and a Deep Research mode that breaks complex questions into multi-step analytical reports. Admin analytics help identify knowledge gaps and manage permissions. Multilingual support, SSO, SCIM, and API access are also included.

Dashworks is SOC-2 Type 2, GDPR, and HIPAA compliant, and customer data is not used to train AI models. Support is available through documentation and vendor-provided resources.
> 
> Verdict: Rated **4.3/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 39 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Korean, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Faceted Search/Filtering
- For Enterprises
- Full Text Search
- Fuzzy Search
- Indexing
- Knowledge Base Management
- Multiple Data Sources
- Natural Language Search
- Query Suggestions
- Reporting & Statistics
- Search/Filter
- Semantic Search
- Single Sign On
- Third-Party Integrations

## Integrations (14 total)

- Asana
- Confluence
- Dropbox
- GitHub
- Gmail
- Google Calendar
- Google Docs
- Google Sheets
- Google Workspace
- Jira
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Enterprise Search Software](https://www.softwareadvice.co.uk/directory/4368/enterprise-search/software)

## Related Categories

- [Enterprise Search Software](https://www.softwareadvice.co.uk/directory/4368/enterprise-search/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)
- [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24221 reviews)
2. [Guru](https://www.softwareadvice.co.uk/software/103160/guru) — 4.8/5 (640 reviews)
3. [LogicalDOC](https://www.softwareadvice.co.uk/software/45365/logicaldoc) — 4.5/5 (93 reviews)
4. [Happeo](https://www.softwareadvice.co.uk/software/113733/happeo) — 4.6/5 (38 reviews)
5. [Yext](https://www.softwareadvice.co.uk/software/146401/yextknowledgemanager) — 4.2/5 (114 reviews)

## Reviews

### "Best there is" — 5.0/5

> **Tina** | *14 August 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: The product provides value to customers, makes data-driven decisions, embraces agility and progress, and exhibits determination and innovation in its endeavors.
> 
> **Cons**: Dashworks could be costly for smaller businesses or those with budget constraints.

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### "Value for money" — 4.0/5

> **Ishtiyaq** | *8 August 2023* | Computer & Network Security | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of usageAll items under one banner.
> 
> **Cons**: All good. Ease of access and all features under one banner.
> 
> I am satisfied with it.

-----

### "Has potential" — 2.0/5

> **Jihad** | *1 August 2023* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Groups everything in one page. Easy to use.
> 
> **Cons**: A bit laggy sometimes. Should have more functionalities.

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### "A friend in need and Frontline soldier" — 4.0/5

> **Rangarajan** | *17 August 2023* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Dashworks team provided a proactive support and rolled out customizable features in a limited time frame. Dashworks integrates with 50+ apps and provides quick results once trained.
> 
> **Cons**: Dashworks keeps evolving each day. I encountered a few issues if accounts are not integrated properly with Dashworks. It should provide better error handling and keep the user informed.

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### "A must have product" — 5.0/5

> **Harrison** | *10 August 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: It organize all your needs into one basket making it easier for you to access information and files.
> 
> **Cons**: One of the features I feel that is missing is a web extension for Dashworks. For easier access.
> 
> Searching for files has been much easier.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/421333/dashworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/enterprise-search/dashworks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/421333/dashworks> |
| en-GB | <https://www.softwareadvice.co.uk/software/421333/dashworks> |
| en-IE | <https://www.softwareadvice.ie/software/421333/dashworks> |
| en-NZ | <https://www.softwareadvice.co.nz/software/421333/dashworks> |

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