About eposbuddy

Eposbuddy offers electronic point of sale (EPoS) solution for a diverse range of businesses, spanning from quaint local enterprises to expansive franchises. The mission is to enhance the business's effectiveness, optimize its processes, and boost its bottom line by supplying users with the essential resources for overseeing marketing, sales, and inventory. Eposbuddy offers a comprehensive suite of software, hardware, and payment alternatives that can be customized to align perfectly with a business's distinct requirements.
eposbuddy Software - eposbuddy interface

eposbuddy pricing

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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eposbuddy Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.4
Customer Support
4.1
5 reviews of 12 View all reviews
Charlotte
  • Industry: Events Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2024

Efficient system with multiple benefits.

It is a perfect software for our sales department and my job, since it allows us to have a better system so that our customers feel more comfortable when placing orders and processing payments, it is a quality platform.

Pros

The system is easy to configure, the technical support is undoubtedly efficient and resolves and answers our questions quickly, it is very simple for our clients, it allows them to make decisions in an intuitive and unique way, the cashier system is very efficient.

Cons

Without a doubt, from the first moment of use we have only observed benefits with eposbuddy.

hadie
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2023

Till system overhaul - A world of change.

We have managed to increase our revenue, & are now in the process of implementing new systems that the advanced features offer.

Pros

Cost - Epos buddy is a cheaper overall then our previous supplier. With a range of benefits. We are getting more, for less.

Cons

Some aspects are fairly technical, our previous manager did not see the benefits of using them. Fortunately our new manager has been able to grasp a range of new features & is beginning to make use of them.

Alternatives Considered

Square Payments

Reasons for Choosing eposbuddy

Cost mainly

Switched From

PayPal Zettle

Reasons for Switching to eposbuddy

Recommendations from local business group (Barbi) & cost.
Ashley
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

4
Reviewed on 18/10/2023

Does the job

Overall experience is average, I'm not sure I would purchase from them again but given we are now set up with them they aren't bad enough to have to complete the whole set up again.

Pros

Technical support is brilliant, always on hand and knowledgeable to solve any problems.

Cons

Biggest con is the sales team, spinning you misleading information to get a sale. The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase. There were also some capabilities in terms of additional hardware options sold to as great options for the future (Which we discussed we would plan to add and was told is was easy to do), when I returned and requested to purchase those extras was informed I should have brought a different till, when I initially took out the deal it would have cost us around £100 extra (£200 total I believe) as an existing customer I would need to purchase a full new system at over £600 all to then purchase the add ons I had initially been told it would be possible to utilise.

George
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2023

Fantastic System, but a little pricey on the integrated app side

Very good! As mentioned previously, I love the system, love that it all integrates together and love that it generally 'just works' love the potential with the app and the unique way of advertising by having events on the opening screen. It means every time a customer makes a purchase, they see the next event as soon as they open the app. We find a lot of our customers miss our Facebook posts and many don't generally look at posters so this function for us was an absolute game changer

Pros

I love the till system. Easy to use and generally 'just works'. We signed up for the EposBuddy app where we can advertise and give customers loyalty through the accrual of points (5% of their spend back as app credit) and seasonal vouchers

Cons

The app has features promised (vouchers that can only be applied to one group of customers), scheduling push notifications, single use vouchers... but these functions don't work. Currently when adding a voucher it gets made available to everyone... push notifications have to be sent immediately and cannot be scheduled and all vouchers can be reused unlimited times. The app has absolutely incomparable potential and could be an industry leading bit of kit if some of the issues were ironed out... Given the cost of the system, I am a bit irritated at the lack of functionality in certain places.

Shaun
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/10/2023

ICR Touch - Bar/Restuarant Use

Had no issues really on the phone to help with anything.

Pros

ICR Touch is a very simple till system but after years working for the big PubCos has just about every feature they would have from their various till systems. What I like most is the ability to login from any mobile device and access up to the minute sales and stock information.

Cons

Pocket Touch tends to crashed a lot and even after sync doesn't always pull all the promotions through from Mix & Match.

Alternatives Considered

Epos Now

Reasons for Choosing eposbuddy

Outdated didnt have cloud capicity and sub menus.

Reasons for Switching to eposbuddy

Cost

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