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Qualifacts Insync

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Qualifacts Insync

Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more. Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing. InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates.
Qualifacts Insync Software - The Qualifacts InSync Dashboard is fully customizable, allowing users to tailor views to show only what matters most. With role-based widgets and real-time data, it streamlines workflows for behavioral health providers.
Qualifacts Insync Software - Qualifacts InSync e-Prescribing makes medication management easy and secure. Send prescriptions electronically, including controlled substances (EPCS), with real-time pharmacy connections and automated safety checks to improve accuracy and compliance.
Qualifacts Insync Software - Qualifacts InSync Analytics delivers real-time insights with customizable dashboards & reports. Track clinical, financial, and operational metrics to drive smarter decisions, ensure compliance, & optimize performance across your behavioral health agency.
Qualifacts Insync Software - The InSync Patient Portal lets patients pay balances, request appointments, send/receive secure messages, view records, request refills, complete assessments, update demographics, and view upcoming visits—improving access, engagement, and efficiency.
Qualifacts Insync Software - Qualifacts InSync EHR’s scheduler offers color-coded views by appointment type, duration, program, and provider. Easily drag and drop to reschedule, view real-time availability, and launch encounters directly from the calendar for faster workflows.
Qualifacts Insync Software - Qualifacts InSync Claims Processing streamlines billing with automated tools for submitting, tracking, and managing claims. Reduce denials, speed up reimbursements, and stay on top of payer requirements—all from one integrated EHR platform.
Qualifacts Insync Software - The Qualifacts InSync Dashboard is fully customizable, allowing users to tailor views to show only what matters most. With role-based widgets and real-time data, it streamlines workflows for behavioral health providers. - thumbnail
Qualifacts Insync Software - Qualifacts InSync e-Prescribing makes medication management easy and secure. Send prescriptions electronically, including controlled substances (EPCS), with real-time pharmacy connections and automated safety checks to improve accuracy and compliance. - thumbnail
Qualifacts Insync Software - Qualifacts InSync Analytics delivers real-time insights with customizable dashboards & reports. Track clinical, financial, and operational metrics to drive smarter decisions, ensure compliance, & optimize performance across your behavioral health agency. - thumbnail
Qualifacts Insync Software - The InSync Patient Portal lets patients pay balances, request appointments, send/receive secure messages, view records, request refills, complete assessments, update demographics, and view upcoming visits—improving access, engagement, and efficiency. - thumbnail
Qualifacts Insync Software - Qualifacts InSync EHR’s scheduler offers color-coded views by appointment type, duration, program, and provider. Easily drag and drop to reschedule, view real-time availability, and launch encounters directly from the calendar for faster workflows. - thumbnail
Qualifacts Insync Software - Qualifacts InSync Claims Processing streamlines billing with automated tools for submitting, tracking, and managing claims. Reduce denials, speed up reimbursements, and stay on top of payer requirements—all from one integrated EHR platform. - thumbnail

Qualifacts Insync pricing

Qualifacts Insync does not have a free version and does not offer a free trial. Qualifacts Insync paid version starts at US$75.00/month.

Starting Price:
US$75.00/month
Free Version:
No
Free trial:
No

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Browse Qualifacts Insync Reviews

390 of 390 reviews
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Muhammad
Muhammad Show more details
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source Show more details
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 04/04/2024

Happy customer

Pros

Great look, easy to use and wide range of customisation options.

Cons

Unable to download patients entire chart at once and also lack of bulk action when performing tasks.

Hayleigh
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 27/08/2025

It Grows On You

Overall, the system works well for me a clinician seeing pediatric psychiatry patients with various prescriptions, labs, and parent messages.

Pros

Insync grew on me overtime. I appreciated the patient refill reminders and the messaging system. We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us. The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.

Cons

The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time. There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.

Tonya
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 26/10/2017

InSync is awesome!

Try InSync out. You won't regret it. It will make your practice run smoothly and their customer support team is always available to help with any questions or needs that you might have.

Pros

The ease of use. I am able to do everything I need to do to run my office efficiently all in one easy to use program. They are always looking for ways to make improvements to make my job better!

Cons

I would like an easier way to find patient balances and co pays and balances when I am scheduling their appointments (less steps) but it isn't really a con. Honestly couldn't come up with one other than that

Jessy
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

With Insync, our practice can continue to grow at an exponential rate with the confidence of...

We are happy with this EHR platform so far.

Pros

This is such a robust system! The support team is fast to respond and resolve any issues or provide assistance with configurations when needed. I love that we are finally using an EHR that requires little to no workarounds to get the job done!

Cons

I would love to see the University separate Administrative, Configurations, and user workflows to allow for more efficient training of new users who have no need to know certain aspects of the EHR.
I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..

Josh
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 05/12/2024

Best EHR for Behavioral Health

We have LOVE using Qualifacts InSync. The meet all the marks from clinical, administrative, RCM, and integrations. They are continuing to add new features and tools every quarter. I have previously used TheraNest, Valant, TherapyNotes, and Lauris.

Pros

User friendly, widely customizable, extensive features and tools.

Cons

Some parts are super technical which require more research and support from their tech team.

Alternatives Considered

AdvancedMD EHR

Reasons for Choosing Qualifacts Insync

More robust features, configuration, and patient resources.

Reasons for Switching to Qualifacts Insync

Pricing and ease of use for the providers, admin, and clients.

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