--- description: Review of ADP TotalSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ADP TotalSource | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [ADP TotalSource](/software/420888/adp-totalsource) # ADP TotalSource Canonical: https://www.softwareadvice.co.uk/software/420888/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/420888/adp-totalsource?page=2) > ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on what matters most to them with peace of mind, knowing they can count on a trusted partner to get the people side of the business done right. Our extensive range of HR support includes payroll, compliance, benefits, workers' compensation, retirement planning, and more. We offer both day-to-day assistance and strategic guidance, all backed by ADP. ADP TotalSource is the largest PEO, has 30 years of experience, and is highly accredited as a PEO and company, as we are one of only 4% of PEOs that are both ESAC-accredited, and IRS certified. ADP TotalSource offers various levels of HR expert guidance for small and medium-sized businesses. • One-on-one guidance, when you need it. With ADP TotalSource, businesses will reap the rewards of having a real-life, dedicated HR business partner (HRBP) guiding them through the full range of HR issues. They’ll know their HRBP by name and their ADP HRBP will know each client’s business, priorities, and how they operate. • Access to a specialized team of advisors. Businesses can also count on a highly specialized team of advisors who will work alongside the HR Business Partner (HRBP), for payroll, payroll tax, workers’ compensation and worksite risk and safety, benefit administration and enrollment, and much more. The level of support and expertise provided by TotalSource for any situation is truly world-class. • Unparalleled support for employees. With ongoing, on-demand support from ADP MyLife Advisors, employees will always get the answers they need. ADP’s experienced professionals are ready to help your employees with all their HR, benefits and payroll questions. • Human Resources: From helping with day-to-day tasks like compliance questions, addressing turnover, employee engagement and development, or tricky employee situations to diving deep into HR goals and strategy, clients can count on their dedicated HRBP. When it comes to HR, you name it, they've seen it, and they’re ready to help. • Hire, onboard and retain talent. The ADP HR Business Partner will guide businesses in focusing on and optimizing the talent areas that are most critical to their business, including hiring, compensation benchmarks, onboarding, training courses, employee retention, and competitive benefits and perks. • Employee benefits and benefits administration: Access to TotalSource’s benefits, including medical, dental and vision insurance, retirement savings plans (including 401k), and other perks and benefits (employee discount programs, EAP, higher education reimbursement, commuter benefits and more). TotalSource is known for providing carrier choice, extensive benefit plan types, and ancillary benefit options that truly allow SMBs and their employees to personalize their benefit plan to their needs and situation -- supporting employees in all 50 states\! We also handle all aspects of benefits administration for our clients. • Payroll and tax filing. A dedicated payroll business partner assists clients in processing payroll, taxes, and wage garnishments quickly and accurately, regardless of the complexity of their employee setup. Once clients submit their payroll, they gain access to a real-time payroll preview, enabling them to see exactly what they are paying. • Regulatory compliance. ADP monitors employment laws and regulations, assisting businesses in addressing changes that affect their operations to maintain compliance and protection. They continually update their technology and the services they offer to align with these new laws. • Risk and safety. ADP's Risk and safety consultants assist businesses in evaluating their worksites, identifying OSHA risk areas, and assessing the overall effectiveness of their safety programs and employee engagement. > > Verdict: Rated **4.2/5** by 456 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 456 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Approval Process Control - Attendance Management - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Calendar Management - Client Portal - Collaboration Tools - Compensation Management ## Integrations (1 total) - ADP SmartCompliance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software) - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) - [PEO Software](https://www.softwareadvice.co.uk/directory/3642/peo/software) - [Human Resources Software](https://www.softwareadvice.co.uk/directory/4198/hr/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.co.uk/software/4537/web-pay) — 4.3/5 (1822 reviews) 2. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4614 reviews) 3. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 5. [ADP Workforce Now](https://www.softwareadvice.co.uk/software/419219/adp-workforce-now) — 4.4/5 (7170 reviews) ## Reviews ### "User-friendly, but costs are becoming prohibitive" — 4.0/5 > **Greta** | *19 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The platform is very easy to use for staff. From the Admin perspective, it is also very user-friendly. > > **Cons**: The cost is high for a nonprofit like ours. The market has other options for similar products for lower costs. ----- ### "ADP does it ALL\!" — 5.0/5 > **Jasmine** | *22 December 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: There are so many things, but number \#1 would be all of the different thing it covers that we no longer have to handle internally (benefits, handbook, training, time clock, recruiting). Very modern technology compared to other platforms we looked at as well\! > > **Cons**: That we don't have just one individual trained workers comp person. We have plenty of people to help with questions, but I would like one dedicated trained person for our group. > > Overall it has been great. We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one. ----- ### "Maybe ADP needs to listen to clients and fix problems" — 2.0/5 > **Allen** | *8 January 2026* | Financial Services | Recommendation rating: 2.0/10 > > **Pros**: Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well. > > **Cons**: Inability to handle complex matters, large bureaucracy, failure to take responsibility for mistakes, many unresolved issues that just die on the vine and inability to offer competitive benefits > > Fair - I have been a ADP total source client for 15 years now. Instead of getting better the overall service went down in quality. I constantly have to audit the work product. Also, due to ADP negligence I have surfaced numerous federal tax errors on government programs... ----- ### "HR Support That Actually Shows Up" — 5.0/5 > **Elizabeth** | *6 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: ADP TotalSource has been a great solution thanks to its user-friendly platform, flexible options, easy and reliable payroll processing, and robust reporting capabilities. Payroll is straightforward and efficient, making routine processing smooth and stress-free. The system is easy to navigate overall, which saves time across day-to-day HR tasks. The biggest benefit, however, is the dedicated HR Business Partner that comes with the service. The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner. > > **Cons**: The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to quickly locate the specific report I’m looking for, which can occasionally result in wasted time. However, assistance is always available and reaching out for help usually resolves the issue quickly. > > Overall, my experience with ADP TotalSource has been very positive. The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support. The HR Business Partner model adds significant value and provides confidence in handling both routine and complex HR matters. While there are occasional learning curves, particularly within reporting and the available support helps offset those challenges. ADP TotalSource has been a dependable partner that improves efficiency, reduces stress, and supports consistent payroll and HR operations. ----- ### "My amazing ADP Team" — 5.0/5 > **Lori** | *7 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The team collaboration - I have gotten into an amazing grove with my support people. They make my life so much easier in every aspect from simple questions to more in depth on how the system works. > > **Cons**: The wait time sometimes is horrible to get through to anyone to help. Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious. > > Excellent. I couldn't ask for a better support team. From \[sensitive content hidden\] all the way to \[sensitive content hidden\] and my 401k, they are always on top of things. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/420888/adp-totalsource?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/420888/adp-totalsource) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data