--- description: Review of Carecenta Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Carecenta | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [Carecenta](/software/420650/carecenta) # Carecenta Canonical: https://www.softwareadvice.co.uk/software/420650/carecenta Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/420650/carecenta?page=2) > Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta: Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours. State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance. Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process. Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electronic billing capabilities, making claim submission and payment recording more efficient and reducing paperwork. Automated Compliance Monitoring: Carecenta's software includes automated compliance population features, assisting with integrated background checks and ensuring adherence to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements. Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are not in compliance with regulatory requirements. This feature keeps employees informed and ensures prompt action is taken to address compliance issues. Payroll Functionality: Carecenta offers payroll functionality, helping agencies manage employee wages, calculate hours worked, and handle payroll processes. The software integrates with popular payroll companies, including ADP, Paychex, and Paylocity. HR Tools: Carecenta's software includes HR tools to manage employee information, track certifications and credentials, and facilitate hiring and onboarding processes. Security and Role Management: Carecenta provides multiple levels of security and role management, allowing users to control data access. The software also includes fraud prevention technologies. Real-Time Reports: Carecenta offers over 150 real-time reports on scheduling, clients, employees, payroll, and billing. These reports provide users with real-time insights into activities and help with decision-making. These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for agencies of all sizes in the mentioned sectors, addressing their administrative and operational needs. > > Verdict: Rated **4.5/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 64 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Carecenta - **Location**: Brooklyn, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited Time Offer: Free for up to 5 patients - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, Hindi, Korean, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Class Scheduling - Client Management - Client Portal ## Integrations (17 total) - Banksoft - CareAcademy - Dentrix - EMRx - Google Maps - HHAeXchange - Mailchimp - MediRoutes - Microsoft Excel - Paychex Flex - Paycor - Paylocity - QuickBooks Online Advanced - Tellus - Trizeri ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software) ## Related Categories - [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software) - [Daycare Software](https://www.softwareadvice.co.uk/directory/4654/child-care/software) - [Private Duty Care Software](https://www.softwareadvice.co.uk/directory/4077/private-duty-care/software) - [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software) - [Long Term Care Software](https://www.softwareadvice.co.uk/directory/4533/long-term-care/software) ## Alternatives 1. [InMyTeam](https://www.softwareadvice.co.uk/software/257114/inmyteam) — 4.6/5 (85 reviews) 2. [AlayaCare](https://www.softwareadvice.co.uk/software/381258/alayacare) — 4.1/5 (188 reviews) 3. [Alora Home Health](https://www.softwareadvice.co.uk/software/2085/alora) — 4.5/5 (151 reviews) 4. [eRSP](https://www.softwareadvice.co.uk/software/276586/ersp) — 4.2/5 (99 reviews) 5. [AxisCare](https://www.softwareadvice.co.uk/software/126808/axiscare) — 4.6/5 (729 reviews) ## Reviews ### "Amazing how this brought us out of the stone age into the now age" — 5.0/5 > **Shaun D** | *19 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day. > > **Cons**: It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database. > > HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business. ----- ### "Experience" — 5.0/5 > **Nakeisha** | *17 January 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: How I can navigate the dashboard and the detailed information about clients and employees. > > **Cons**: This is my first time using the software. > > I am enjoying learning and navigating the system ----- ### "Support lacking" — 3.0/5 > **Jeff** | *25 July 2021* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working. > > **Cons**: Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item. > > It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own. ----- ### "Administrator" — 4.0/5 > **Geriold** | *30 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The program is easy to use and the employees explain everything great. > > **Cons**: How to get the Clearing house to register the evv. > > The company does an excellent job over the phone explaining everything to us. ----- ### "Love Carecenta" — 5.0/5 > **Jessica** | *6 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to navigate and search clients. > > **Cons**: Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number. > > Great\! 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