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About Cisco Jabber
Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more.
Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls.
Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device.
Cisco Jabber pricing
Cisco Jabber does not have a free version.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Cisco Jabber Reviews for UK Users
Feature rating
5 reviews of 1,329
View all reviews
Maciej
- Industry: Oil & Energy
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/10/2024
Great tool for communication
Pros
Great tool for communication. Easy to use. Contains many interesting solutions.
Cons
Sometimes i have got a problem with alerts.
Rico
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 15/11/2023
No "Jabs" taken at Jabber
I am overall satisfied with Jabber as it allows our organization to work from home/remotely without interruption to our daily business operations. This is a vital component when considering the global transition adoption to remote work as a result of the 2020 pandemic.
Pros
I love the convenience and ease of use with Cisco Jabber. It has all of the features and feel of having a desk phone wherever the app is installed.
Cons
As with any product using VoIP, user experience can vary based on internet connection and speeds.
Alternatives Considered
DialpadReasons for Switching to Cisco Jabber
Price, convenience, and the trusted Cisco name.
Sarah
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 27/11/2024
Outdated Technology
It was OK - just have better tools to use now that combine capabilities.
Pros
Easy tool to chat internally, easy to use.
Cons
Lack of additional functionality - many other tools allow chat + other options.
Léo
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 03/09/2024
Software that does what you'd expect it to do
Cisco Jabber will certainly meet the classic need of a company looking for a centralised service for making and receiving calls. However, if you're looking for more advanced functions or higher reliability, you'll have to pass.
Pros
Cicso Jabber is a communication tool that does exactly what you'd expect of it. The calls are clear, the basic functions are easy to learn (even for beginners), the interface is clear and the impact on RAM is almost non-existent.
Cons
Using this service in a claims processing centre, Cisco Jabber was used almost daily. This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short space of time, lack of advanced functions (music on hold, definition of call transfer pools in the event of absence, etc.).
Umang
- Industry: Business Supplies & Equipment
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 06/10/2024
Great team collaboration & communication tool
Pros
Instant messaging, voice and video calls, nice tool for team communication and collaboration.
Cons
It is getting outdated and lags behind other leading products from different companies.
