--- description: Review of Kigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kigo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [Kigo](/software/419761/kigo) # Kigo Canonical: https://www.softwareadvice.co.uk/software/419761/kigo Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.uk/software/419761/kigo?page=2) > Kigo, a Guesty Company is the answer to your every short-term rental business need. Kigo gives you a comprehensive suite of products that automates and simplifies your complex operational and hospitality-centric needs right out of the box. Manage your property data, booking calendars, guest communications and much more with 360-degree visibility, so you can focus on generating more bookings while reducing operating costs and increasing efficiency. Key features include websites, operations, owner experience, channel manager, insurance and secure online payment processing. Kigo comes with training \& free webinars, as well as a dedicated implementation consultant who will make sure you are up and running. Kigo's comprehensive tools coupled with the expertise of Kigo staff help you maximize revenue and optimize your guest hospitality experience. > > Verdict: Rated **3.7/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 156 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: The plans all include Kigo's standard property management features: the reservation system, email parsing, the channel manager, website hosting, calendar synching, email notifications, integration with your payments provider, analytics, hosting, security, maintenance, free ongoing updates, all new versions of the webapp, and customer support (according to the plan level). There are no hidden fees, you get it all for one price. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Swedish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Availability Management - Booking Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customer Database - Customer Support - Data Import/Export - Data Synchronisation - Electronic Payments - Email Management - Email Templates - For Vacation Rentals - Guest Communications - Guest Experience Management ## Integrations (7 total) - Handle - Operto - PriceLabs - RentalGuardian - Safely Open - SigaPlatform - Turno ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) - [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.uk/software/133924/eventgrid) — 4.6/5 (5755 reviews) 2. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews) 3. [Booqable](https://www.softwareadvice.co.uk/software/77802/booqable) — 4.8/5 (1131 reviews) 4. [Lodgify](https://www.softwareadvice.co.uk/software/140962/lodgify) — 4.5/5 (1282 reviews) 5. [OpenTable](https://www.softwareadvice.co.uk/software/439120/opentable) — 4.7/5 (1318 reviews) ## Reviews ### "Great online solution specialised in vacation homes" — 5.0/5 > **Steinbock** | *15 April 2016* > > **Pros**: Smart software with lots of possibilities to adjust to your business. Simple channel manager syncs to the most important portals > > **Cons**: Sometimes a time consuming job to adjust everything to your CI. > > We are using Kigo now since about 8 months and are really, really happy with this online solution. The system itself has some bugs but the support team is acting on those matters really, really quickly. When I read some of the bad reviews I can't really believe. The support is always answering any questions - and I asked and keep asking a lot - quickly and with all necessary details. The majour selling point of the system is the channel manager which sync to the typical vacation home portals like homeaway, tripadvisor and many, many others. Renting out an apartment means you don't need to standard hotel sites to be listed on. You need vacation home sites like airbnb, homeaway, flipkey ... Adding a booking is very simple, adding a new property needs some time but once added most of the portals sync descriptions, prices, availability and booking rules. So you add it once to Kigo and then lean back, wait for maximum 24 hours and your are online on your channels. The website solution is pretty nice, especially the new template is beautiful. Just a tip from my side: wordpress isn't really difficult but it takes a lot of time to set up everything. Go and get the help from Kigo for the DIY page and focus yourself on getting bookings and earning money instead of playing with wordpress. So, thanks Kigo and thanks to the german speaking support team\! I love the solution and you are all doing a great job\! ----- ### "Kigo delivers" — 5.0/5 > **Victoria** | *30 September 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: We liked the comprehensiveness of the software. It does everything that we need. Kigo makes running our vacation rental business a bit easier. > > **Cons**: As a smaller company with a smaller vacation rental inventory we had concerns regarding the price point and the minimum monthly fees. > > We are extremely satisfied with Kigo. The functionality of the program and the customer service has been top notch. ----- ### "Right idea, but some big oversights..." — 3.0/5 > **Michael** | *19 September 2016* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Easy to user interface. Quick learning curve. Booking from calendar view. Integration with AirBnb, Booking.com and others. Nice front page booking bar. E-commerce for initial booking deposit and refunds (but not for the balance which has be done manually). Allows for lots of different fee structures. Built in revenue management system for an extra fee (haven't used it yet). > > **Cons**: No channel connection with Expedia, which alone will cost this property thousands in lost bookings. Website changes are slow to show up because of the way that they cache the files. Takes hours or sometimes days for a change to show up on the site. If they mess something up, there is nothing you can do to fix your site, you have to wait for them. You can create specials but they do not show up until after the guest has made the booking, so they are useless. Support is good, but slow. Issues can take a few days or longer to get resolved. Seasonal price feature is good idea, but buggy and I think no longer supported. There is no way to track when features are being released (they may or may not be). There is no group booking feature. Only 6 slideshows and no video allowed for front page on paid website packages. > > Moved client from pen and paper system to Kigo. I would have preferred another solution that I was familiar with, but client had already committed and just wanted to get going. Selected better website for $999. Some nice features and integrations, such as the commerce integration which auto charges guests at time of booking, and allows for a few click refunds on cancellation. The website is attractive, but unfortunately went through a two week f\*$k up when a major upgrade went badly wrong and their backup server went down at the same time and was unable to restore previous versions. I wonder if they will be crediting customers for 2 weeks without service. Thankfully they seem to have worked through the issues. ----- ### "Great\!\!\! Please read my rating in detail. I have very specific requests." — 5.0/5 > **Laurens** | *28 September 2022* | Hospitality | Recommendation rating: 7.0/10 > > Tracking for ads doesn't work well because we can't put a tag on the check-out page. Please also look at the rating description I did on the site before this. Everything else I like. I would like to work with you for a long time. We will grow further and might need to discuss pricing then. It's a quite high percentage to pay when we have more properties. We try to double every year. ----- ### "User friendly reservation software" — 5.0/5 > **Barbara** | *28 September 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Many of the functions are easy to learn, or teach to new employees. > > **Cons**: Within "All Reservations" "Check In" reports, I wish it would show what the balance is, not just "Partially Paid" and the due dates, instead of having to completely open each reservation. > > I have been in Vacation Rentals for 30+ years, worked in many softwares and Kigo is by far the quickest and easiest to learn and teach someone to navigate to get daily task completed. Once you learn the basics of where to find what, it makes the "back side" of the software more understandable. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.uk/software/419761/kigo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/419761/kigo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data