--- description: Review of Tix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tix | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Event Check In Software](/directory/4375/event-check-in/software) > [Tix](/software/419345/tix) # Tix Canonical: https://www.softwareadvice.co.uk/software/419345/tix Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/419345/tix?page=2) > Tix is a cloud-based solution for online and box office ticket sales and donations. Features include event management, access controls, social distancing, multiple seating options, and more. Tix provides users with customer relationship management capabilities such as email marketing and customer history tracking. Users can use the solution to process donations or membership sales while also utilizing the program to offer discounts to buyers based on their purchase history. Additionally, Tix features barcode scanning, a built-in reporting and analytics engine, and customer-information encryption that can communicate using industry-standard 128-bit SSL encryption technology. The solution can be accessed via multiple mobile devices including tablets and smartphones. Tix is PCI Level 1 certified for secure payment processing. Pricing is on a per-ticket basis and support is offered via phone and email. > > Verdict: Rated **4.8/5** by 191 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 191 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tix - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$0.25 - **Pricing model**: Other - **Pricing Details**: • Box Office Fee - $0.25 per ticket (tickets sold through Tix’s box office system) • Online Fee - $1.50 per ticket (tickets sold online) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Control - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendance Tracking - Attendee Management - Attendee Profiles - Attendee Segmentation - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Calendar Management - Conferences/Conventions - Confirmations/Reminders - Contact Management - Credit Card Processing - Customer Data Management - Customer History ## Integrations (17 total) - Forte - Mailchimp - Orbital Payment Gateway - PayPal - PayTrace - Payflow - Sage Payments - Square Payments - Stripe - SurveyMonkey - TouchNet Payment Systems - Trulioo - authorize.net - cybersource - ePay ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Event Check In Software](https://www.softwareadvice.co.uk/directory/4375/event-check-in/software) ## Related Categories - [Event Check In Software](https://www.softwareadvice.co.uk/directory/4375/event-check-in/software) - [Museum Software](https://www.softwareadvice.co.uk/directory/4219/museum/software) - [Festival Management Software](https://www.softwareadvice.co.uk/directory/4266/festival-management/software) - [Ticketing Systems](https://www.softwareadvice.co.uk/directory/4641/ticketing/software) - [Event Booking Software](https://www.softwareadvice.co.uk/directory/4740/event-booking/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.uk/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Purplepass](https://www.softwareadvice.co.uk/software/151135/purplepass) — 4.9/5 (302 reviews) 3. [TicketSource](https://www.softwareadvice.co.uk/software/156844/ticketsource) — 4.8/5 (533 reviews) 4. [Beyonk](https://www.softwareadvice.co.uk/software/323107/beyonk) — 4.9/5 (167 reviews) 5. [Showpass](https://www.softwareadvice.co.uk/software/69453/showpass) — 4.7/5 (406 reviews) ## Reviews ### "Great Service and Customization\!" — 5.0/5 > **Tom** | *24 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The flexibility and the customization that is available is really wonderful. Also the support is great\! > > **Cons**: Occasionally, there are small program glitches when new shows are set up but they are always fixed quickly and often it's an error on our part:)...but this is all very minor. > > I LOVE Tix...this is my second company working with Tix...I started with you in 2007 and chose you when I moved to my current company because of how much I liked you from before. We are often approached by other ticket companies wanting us to leave Tix and switch to them, often offering comparable rates...but when we tell them what our needs are that we already have in place with Tix they are unable to meet all of the. Even if they could, I'd still stay loayal to Tix. ----- ### "Best Customer Experience" — 5.0/5 > **Nick** | *21 September 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly. Direct and to the point when we’re creating events and setting up each production. > > **Cons**: Nothing big enough to mention. \[sensitive content hidden\] has been wonderful to work with for the almost 20 years I’ve been a customer. > > Very positive experience. Someone is always available if we have questions. Best bang for your buck. Top shelf\! ----- ### "Happy with TIX" — 4.0/5 > **Connie** | *18 September 2025* | Performing Arts | Recommendation rating: 3.0/10 > > **Pros**: Security, Event Management Customer service via email works great Bugs and issues are easy to report and get an answer back. > > **Cons**: Customer service via a phone call to our service manager takes a while. Also I wish we could have 2 different name and emails available in one customer account. > > I’m happy with TIX software. I appreciate the emails we receive advising of changes and new information. ----- ### "Great experience with Tix" — 5.0/5 > **Morgana** | *26 September 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: I'm still learning things about using the system, and \[sensitive content hidden\] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions. > > **Cons**: There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using. > > My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) \[sensitive content hidden\] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track. ----- ### "I love Tix" — 5.0/5 > **Susan** | *20 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: For the most part, I like the ease in setting up an event and the report functions. If there is information I need, I can usually find a report that. > > **Cons**: The tutorials are somewhat overwhelming and hard to follow. Information is presented at a fast pace. It's hard to comprehend, especially if I am making notes. I like to figure things out before calling. That's not always the case. > > I have been using Tix for several years. I am well informed about changes. When I need help, I get it right away no matter time or day. That's extremely important to me. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/419345/tix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/419345/tix) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data