About UKG Pro

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex global payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
UKG Pro Software - UKG Pro People Center
UKG Pro Software - UKG Talk
UKG Pro Software - UKG Wallet
UKG Pro Software - UKG Bryte AI
UKG Pro Software - UKG Ready - GPTW
UKG Pro Software - Compliance Hub Dashboard
UKG Pro Software - UKG Pro People Center - thumbnail
UKG Pro Software - UKG Talk - thumbnail
UKG Pro Software - UKG Wallet - thumbnail
UKG Pro Software - UKG Bryte AI - thumbnail
UKG Pro Software - UKG Ready - GPTW - thumbnail
UKG Pro Software - Compliance Hub Dashboard - thumbnail

UKG Pro pricing

UKG Pro does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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UKG Pro Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.1
Customer Support
3.9
5 reviews of 639 View all reviews
Katrina
Katrina
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 22/09/2023

UKG is an excellent tool for managing employees

Recruiting from a wider pool of candidates has been made easier by the system's seamless integration. This program has helped facilitate a steady stream of qualified applicants, which has decreased the cost per employee and shortened the time to recruit.

Pros

UKG is used for personnel record keeping in my company. To wit: data backup, payroll processing, tax preparation, employee onboarding, and regulatory education. We integrated UKG with our payroll systems and created an easy-to-use portal for employees and management.

Cons

Some systems require lengthy builds and troubleshooting to integrate with. There is room for improvement in how healthcare EMR systems and time management are integrated. There may be a delay in page refresh rates as a result of increased personalization of employee landing pages.

Shivani
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 08/01/2025

Shivani’s UKG review

Pros

Reporting and analytics, employee records and BI

Cons

Timekeeping and support team. Future terms

Kevin
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
2

3
Reviewed on 29/11/2024

Avoid at all costs!

The product is very frustrating and overly complicated. Little user adoption because of it. Their customer representatives aren’t even experts in the product.

Pros

There is very little I could comment on. Perhaps their org chart.

Cons

Not intuitive at all for both administrators and users. Overly complicated. Lack of consistent experience across the system because of multiple acquisitions, horrible customer service and overpriced.

Alternatives Considered

BambooHR

Reasons for Choosing UKG Pro

Lack of functionality at the time, user experience and limited functionality.

Switched From

Paycom

Reasons for Switching to UKG Pro

Bamboo could not service a company of our size
Verified Reviewer
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2024

So Far, So Good!

I have only been using UKG at work for the past couple of months.

Pros

The system is very user-friendly, especially if you are not new to HRIS systems.

Cons

I have found the reporting to be a bit cumbersome to pull exactly what I want, but that could be because I am new to using this.

Verified Reviewer
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2025

Comprehensive HCM on the market.

Overall a good experience using the system. The system has a great user interface and has multiple components that can be configured to perform HR functions based on the business needs.

Pros

UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions. Its a full comprehensive tool.

Cons

The only thing that need improvement is the online training components to further learn about the system.

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