About UKG Pro

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
UKG Pro Software - UKG Pro Employee Voice
UKG Pro Software - UKG Pro Recruiting
UKG Pro Software - UKG Pro Payroll
UKG Pro Software - UKG Pro People Center
UKG Pro Software - UKG Pro Mobile App
UKG Pro video
UKG Pro Software - UKG Pro Employee Voice - thumbnail
UKG Pro Software - UKG Pro Recruiting - thumbnail
UKG Pro Software - UKG Pro Payroll - thumbnail
UKG Pro Software - UKG Pro People Center - thumbnail
UKG Pro Software - UKG Pro Mobile App - thumbnail

UKG Pro pricing

UKG Pro does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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UKG Pro Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.1
Customer Support
3.9
5 reviews of 622 View all reviews
Ashley
Ashley
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2020

What's not to love here?

I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.

Pros

I like the ease of use of the tool. It's user friendly and there's so much you can do in the software. UltiPro is always finding new ways of making their tool better and I love that part.

Cons

What do I like least about this is that there's not an assigned payroll specialist to a company.. Even if the option is to pay extra per year to have one. If we have a payroll person who needs help or they resign and we are left payroll person-less, it would be nice to have a designated person to assist... Only other thing I didn't like the most is that the Performance Management module isn't as customizable as I'd like... would love the option to make all items editable and the option to remove/hide certain drop downs, etc..

Courtenay
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2024

Love UKG!

I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance. I work mostly with the Payroll Gateway and love the Pending Pay feature.

Pros

I love how easy it is to navigate, both for employees and administrators. I really like the support from the Community to find answers to everyday tasks that I am doing and I love that I learn something new everyday about UKG's functionality

Cons

I do not like that Wage attachments for Canada and ROE's are not sent automatically

Mathew
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
1
Ease of Use
1
Customer Support
0

1
Reviewed on 21/10/2024

Piece of garbage

I've used four different HR portals at various companies and this one is the worst by far.

Pros

Clean UI and sso login integration that's about it.

Cons

Mobile doesn't even attempt to offer any functionality. Search might as well not exist never returns anything, 404s randomly throughout the site. List of instructions for the app is hilarious can't even imagine an app store button.

David
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/09/2024

Comprehensive

I used it as a workunit manager with about 15 direct reports. It's a good product overall, with comprehensive features and good customer service.

Pros

- Comprehensive HR/people management system
- Easy to learn and implement
- Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance management)

Cons

- User design and experience could be cleaner and more intuitive, especially for the employee-facing side when you have employees that are less digitally literate

Madison
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/09/2024

Good software!

Overall experience has been great with a few minor technical difficulties

Pros

UKG Pro has been pretty easy to use and all of its functions are very useful

Cons

I have had issues with logging in before.

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