Ideagen Quality Management

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Ideagen Quality Management

Ideagen Quality Management is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Ideagen Quality Management provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk. With Ideagen Quality Management’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published. The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Ideagen Quality Management enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists. Ideagen Quality Management also offers a mobile application for Android and iOS devices.
Ideagen Quality Management Software - Q-Pulse key people
Ideagen Quality Management Software - Q-Pulse tablet app
Ideagen Quality Management Software - Q-Pulse mobile reporting
Ideagen Quality Management Software - Q-Pulse safety
Ideagen Quality Management Software - Q-Pulse key people - thumbnail
Ideagen Quality Management Software - Q-Pulse tablet app - thumbnail
Ideagen Quality Management Software - Q-Pulse mobile reporting - thumbnail
Ideagen Quality Management Software - Q-Pulse safety - thumbnail

Ideagen Quality Management pricing

Ideagen Quality Management does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Ideagen Quality Management

Oil and Gas Software

0
Oil and Gas Software is an employee health and safety (EHS) management solution that helps oil and gas businesses...

iPassport Laboratory

0
iPassport Laboratory is a quality management software designed to help clinical laboratories control documents and...

Ideagen Quality Management Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.1
Customer Support
4.5
5 reviews of 175 View all reviews
Rob
Rob
  • Industry: Plastics
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/10/2024

Solid backbone to build your QMS on

Pros

The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget.

Cons

The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.

Edward
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2024

Best in class Quality Management System

Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.

Pros

Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.

Cons

Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.

Alternatives Considered

iPassport Laboratory

Reasons for Switching to Ideagen Quality Management

Better overall package, including cost of purchase, licences, user friendliness and user experience sought.
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
3
Customer Support
5

3
Reviewed on 26/08/2024

User friendly but a little dusty

For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.

Pros

IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.

Cons

On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.

Mehmed Oğuz
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/01/2025

Ideagen Quality Management makes quality management easy

Pros

Ideagen Quality Management makes quality management quite straightforwad

Cons

Ideagen Quality Management must be improved in terms of user experience.

Nicola
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 29/07/2024

A good solution for managing NHS Research Quality Management Systems

Pros

The Ideagen Quality Management system is user friendly and easy to navigate. The wizard functions provide pre-templated step by step processes which makes entering data a swift process and ensures the user doesn't miss anything vital. Extensive help articles available to access within the system.

Cons

I have found the changes to the customer support service frustrating. We used to be able to phone direct through to customer support agents who would assist you there and then. It is now much harder to get through to anyone and most times you are required to send in a video recoding of the problem before someone will get back to you by email. This can cause a delay in being able to resolve issues.

Related categories