
Ideagen Quality Management
About Ideagen Quality Management








Ideagen Quality Management pricing
Ideagen Quality Management does not have a free version and does not offer a free trial.
Alternatives to Ideagen Quality Management
Ideagen Quality Management Reviews for UK Users
Feature rating

- Industry: Plastics
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Solid backbone to build your QMS on
Pros
The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget.
Cons
The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Best in class Quality Management System
Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.
Pros
Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.
Cons
Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.
Alternatives Considered
iPassport LaboratoryReasons for Switching to Ideagen Quality Management
Better overall package, including cost of purchase, licences, user friendliness and user experience sought.- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
User friendly but a little dusty
For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.
Pros
IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.
Cons
On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Ideagen Quality Management makes quality management easy
Pros
Ideagen Quality Management makes quality management quite straightforwad
Cons
Ideagen Quality Management must be improved in terms of user experience.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
A good solution for managing NHS Research Quality Management Systems
Pros
The Ideagen Quality Management system is user friendly and easy to navigate. The wizard functions provide pre-templated step by step processes which makes entering data a swift process and ensures the user doesn't miss anything vital. Extensive help articles available to access within the system.
Cons
I have found the changes to the customer support service frustrating. We used to be able to phone direct through to customer support agents who would assist you there and then. It is now much harder to get through to anyone and most times you are required to send in a video recoding of the problem before someone will get back to you by email. This can cause a delay in being able to resolve issues.
Related categories
- Safety Management Software
- Document Management Software
- Records Management Software
- Governance, Risk and Compliance (GRC)
- Pharmaceutical Manufacturing Software
- Electronics Manufacturing Software
- Quality Management Software
- Compliance Software
- Risk Management Software
- Corrective and Preventive Action Software