Prime AI

Pros

Prime AI recommendations are based on individual garments. When browsing the same dress in different colors I was recommended different sizes. A bit unsure, I bought both dresses in the recommended sizes and they each fit perfectly. I have not seen this kind of garment variant dependent recommendations with any other fit solution I've tried.

Cons

Nothing really, only that I wish it were more widely available while shopping online.

Pros

The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented.

Cons

No cons that I can think of, it works well

Pros

Our cooperation with Prime AI is very successful, we are happy with the results.
Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open.

Cons

The UX was not the best, but after multiple feedback sessions, things got fixed.

Pros

The support and cooperation is really great. Working together ist so easy!

Cons

The reporting are not really visualized in the backend. But in case of questions as your provider ;)

Pros

Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities.

Cons

The tool requires manual data input, which can be time-consuming, and there's potential for improvement in terms of exploring new innovations in the field to further enhance its capabilities.

Pros

Monthly reporting, supportive team that’s always available to listen and provide solutions.

Cons

Any queries or concerns we've had were managed efficiently by the Prime AI team.

Pros

Easy integration with our own systems. Options to integrate the solution in multiple steps throughout the customer journey. Easy communication with the Prime AI team.

Cons

Quality of the solution is dependent on data we share. If we fail to share quality data with Prime AI this will reflect in the accuracy of the solution for us

Pros

The software works perfectly fine and size recommendations can be calibrated based on different product dimensions, size ranges or buying data to create a tailored experience. The guys from Prime AI have a can-do mentality and respond promptly to questions.

Cons

The self-service reporting can be easier to use, but Prime AI delivers a monthly performance report pro-actively and shares extra data and insights on request.

Pros

PrimeAI provides great insight, not only for our marketing team but also for our buyers and production team. We have been able to make informed, strategic business decisions since using the software. The product is great from a user interface point of view and we have had seamless integrations.

Cons

I don't think there is much PrimeAI can improve on. I am a very visual interpreter of data, so personally, it would be great to see more visual reporting - however - this is only my personal preference.

Pros

Customer support is very quick to respond. They were able to do a custom implementation for us and everything has been working like a charm - our customer journey has improved a lot by their size recommendations. I am truly happy with their monthly recommendations regarding conversion rates and site optimization.

Also I like the model where you only pay for the actual conversions (sales - returns).

Cons

No complaints whatsoever. It's a little bit of extra work to report the returns but nothing major.

Pros

The Prime AI team are extremely helpful and nothing is too much to ask, from the customisation of the widget itself to fit with exactly what we wanted to the personalisation of the backend to access the stats that best fit our business. The response times, the knowledge and the approachability of Michael and his team have been one of the best I have experienced in my time working with multiple 3rd party providers. The functionality of the widget is great and has greatly improved the customer journey. The stats it provides are insightful and extremely helpful too, I especially like the monthly reports that provide a deeper analysis and go beyond size recommendations and into UX and CRO.

Cons

Can't fault Prime AI, we are extremely pleased with the software and the service we have received.

Pros

Being able to identify what our customer is sending back and also what our customer sizing truely is, is a great part of the features.

Cons

I feel the reporting side is a little clunky and could be improved and made more streamlined.

Pros

The tool has helped our first-time customers to dial in their correct size. The questions are easy to answer for our customers and the recommendations are highly accurate. Our return rates have gone down by 20% in the last year. The integration was straightforward with our custom website and the tech support was quick & helpful.

Cons

The front-end design features can be improvised.

Pros

Very helpful team to work with and good customer feedback when using the size recommendation solution. Valuable insights provided in the dashboard and continuous adjustments driven by analytics.

Cons

Maybe more options to test innovative features on automated size recommendations.

Pros

The software is easy to use and so useful.

Cons

Takes a few tweaks to get it working perfectly, but an easy fix.

Pros

Easy to use, clear integration, smooth cooperation with product [SENSITIVE CONTENT]

Cons

I missed more custom designs for size recommendation tool appearance from front-end part

Pros

Easy to use, good communication and support from manager.

Cons

You need to have enough data to have true useful results. It isn't simple to have for small companies.

Pros

Very impressed with the software has been a great asset to our business and have increased sales & AOV.

Cons

Can't fault it, very happy with the service provided.

Pros

Het is erg laagdrempelig te gebruiken, voor zowel de consument als de webshop. Gebruikers hoeven niets op te meten, ze vullen enkel een aantal makkelijke gegevens in en krijgen dan een duidelijk advies.

Cons

De oplossing is afhankelijk van de input. Als de data die aangeleverd wordt niet nauwkeurig is, dan geeft de widget een foutief advies.

Pros

Aplicación de IA de gran ayuda a los consumidores.
Hemos conquistado muchos clientes por su practicidad y ayuda al momento de la compra!

Cons

No he encontrado o oportunidades de mejora..