About SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
What is SAP Concur?

SAP Concur is a cloud-based travel and expense management solution that automates invoicing and expense reports and manages travel programs in one platform.


How do I use SAP Concur?

For expense management, employees can log in to the SAP Concur mobile app or website to upload receipts and add work-related expenses. Expense reports are generated automatically and sent to their manager's account for approval. For AP management, vendor invoices can be tracked, reviewed, and approved across departments in real-time.


Who uses SAP Concur?

SAP Concur is used by small businesses to large enterprises to manage travel programs, expenses, and invoices in one platform.


How much does SAP Concur cost?

SAP Concur does not share pricing details publicly. Please contact SAP Concur to get more information and request a quote.


Does SAP Concur have an app?

Yes, SAP Concur does have a mobile app, which allows users to submit expense reports, manage travel, and approve invoices.


SAP Concur Software - SAP Concur analytics
SAP Concur Software - SAP Concur mobile receipt capture
SAP Concur Software - SAP Concur desktop
SAP Concur Software - SAP Concur mobile application
SAP Concur Software - SAP Concur analytics - thumbnail
SAP Concur Software - SAP Concur mobile receipt capture - thumbnail
SAP Concur Software - SAP Concur desktop - thumbnail
SAP Concur Software - SAP Concur mobile application - thumbnail

SAP Concur pricing

SAP Concur does not have a free version but does offer a free trial. SAP Concur paid version starts at US$9.00/month.

Starting Price:
US$9.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Browse SAP Concur Reviews

2,174 of 2,174 reviews
Sort by:
Mosi
Mosi
  • Industry: Management Consulting
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 10/09/2024

Taking the hassle out of expense claims!

Slick and easy overall to you use for expenses

Pros

Swift and easy to use when doing your expenses with taking pictures of receipts making it the best in my experience!

Cons

Never had any issues with using this so none to mention

Mariano
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2025

SAP Concur is the most legit travel and expense management.

WOW! everything is so amazing in here. Costs are controlled for better cash flow and budgeting.

Pros

Nobody connects expenses and invoice like SAP Concur. Automate and connect finance systems and track every employee initiated expense. Excellent features which are very helpful.

Cons

Everything is so amazing let's appreciate that,no cons at all.

Jeremiah L.
Jeremiah L.
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
1
Customer Support
1

2
Reviewed on 17/12/2024

Heavy on the Tech Light on the Service

The onboarding process is not user friendly and requires technical expertise. It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you should consider it as it is feature rich and scalable, but it can get expensive quickly. They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I received threating demand e-mails from them daily. The billing portal is straight out of 1980 and hasn't been updated since. The setting options can be intimidating as again the system is feature rich. We have spent a significant amount of time and paid for a SuiteApp to connect SAP Concur to NetSuite so we are using it, but I would not recommend SAP Concur to any small or medium size business. We started with QB and then migrated to NetSuite with Concur and it is one of the most painful experiences of my professional career.

Pros

SAP Concur is a feature rich web based application with lots of name recognition. It is a legacy application so there are lots of experienced users. The reviews I read online are not an indication of my experience so I thought I would share my honest personal experience.

Cons

THIS IS A SELF SERVICE APPLICATION WITH LIMITED SUPPORT. The native QB connector for QB desktop enterprise is worthless with little to no support from Concur. Our onboarding specialist final recommendation after 2 months was to just use it manually without the QB financial connector. The admin platform is clunky and not intuitive. We have had multiple issues with items not working and the support has only been able to resolve 1 issue after 3 weeks of trying. You are better off using the forums and support groups outside of SAP Concur to resolve your issues.

Alternatives Considered

Expensify and Ramp

Reasons for Switching to SAP Concur

Features and the sales professional does a great job of overselling the onboarding support they provide.
John
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2025

Great Intro to Spend Management Program: SAP Concur

Pros

SAP Concur is a robust expense management tool which I highly trust.
I like that it automates expense management which eradicate fraud in my organization.
Billing and invoicing automation is another great aspect about this program.

Cons

The glitches I used to experience on my iOS mobile application are no more since they were fixed automatically when I updated the application.

Joy
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/01/2025

What I Experience with SAP Concur

Pros

SAP Concur allows me to save time by managing expenses automatically which also eradicates fraud.

Cons

Mobile application on Android system lack some features available on cloud apps.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 20/02/2025

Iconic and Full-featured Accounting Program: SAP Concur

Pros

SAP Concur was straightforward to implement and use.
I like that it makes it easy to create and customize invoices automatically.

Cons

The mobile application is not available for download on  App Store but I acquired it from the vendor website.

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

Great tool to manage work expenses and book travel.

Overall a good system to use and manage expenses. The system is very user friendly and the whole process is seamless.

Pros

The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is linked to the system, it auto captures all the receipts and categorize them for easy expense filing.

Cons

The only thing they need to improve is the SAP app as it is not user friendly.

Georgeta
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2025

Great product for expense management, travel and accounting

A great product, easy to use for expense reimbursement and expense management, for storing the receipts/invoices and for accounting.

Pros

SAP Concur has a simple and easy to use interface for end users. It is very easy to create an expense report and submit it for reimbursement, it takes all the data from the receipt itself, no need to input manually.

Cons

I have nothing negative to recall regarding this application.

Sheryl
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2025

Gladly Concur With SAP CONCUR

I have used the software for over three years and each year the software develops new and innovative ways to make expense tracking and expense reports simpler, and more time efficient. The software guide you through what to plug-in for each category and provides tips and hints in order to get your expense reports submitted and approved swiftly.

Pros

The software keeps all expense and receipts, perfectly tracked and accessible. The software integration allows for auto-filling information for each expense, which takes the majority of the brain work away from completing all expense reports. It also allows for bringing more time back into your daily schedule.

Cons

I have not yet experience any unfavorable issues with this software.

Jeff
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2025

SAP Expenses

very positive experience. The mobile app has increased the ease and turnaround time in my travel expenses.

Pros

The ease of experience when submitting expenses via my mobile device camera.

Cons

Submitting hotel receipts and each line item for taxes.

Eliud
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2024

All in one dashboard,all invoicing processes are now simplified.

We've experience a five star experience.Its the true definition of greatness, you should all go for it.

Pros

It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.

Cons

Everything about this software is incredible .No cons.

Tammy
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2024

Expense reporting fast and easy

Overall, our experience with SAP Concur has saved us time and money by allowing users to snap and upload a picture of the receipt without having to be logged into their computer. It has also accelerated our approval process allowing for expenses to be paid in a more timely manner.

Pros

We have used SAP Concur for a couple of years now and it has made our expense reporting fast and easy. The photos on the go for receipts has been invaluable.

Cons

The only thing I don't like about SAP Concur is to have to do a header report summary. This is double work as all the same information can be found in each expense.

Scott
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 15/06/2024

Concur is the ultimate Travel Tool with Expense

I would certainly recommend to any company. Regardless if they use expense, the travel tool is very helpful to help save on travel expense. From air to hotels and car rentals in between.

Pros

Makes travelers abode buy rules. If a traveler is out of policy they need to have reason. Depending on companies rules travel will be approved on not. It really depends on what companies wants to enforce.

Cons

From years of using, like anything, a traveler can manipulate it. If they lower the window of hours it will make they within policy, even though they aren’t.

Obi
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

My Experience with SAP Concur

Pros

Unlike most alternative online accounting tools, SAP Concur has a well functioning mobile application.
2 and 3 way matching tools enables me to detect discrepancies rapidly when paying vendors.

Cons

I have been using this tool for almost four years now and I have never experienced drawbacks.

Ibrahim
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2024

AP and AR Automation Software

Matching POS, invoices and receivables reduce financial errors.

Pros

SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.

Cons

SAP Concur has never posed any drawback ever since I implemented it.

Abiodun
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2024

SAP Concur: A Must Have AP/AR Automation Tool

Pros

SAP Concur has a mobile application that enables me to carry out accounting processes on the go for 24/7.

Cons

SAP Concur streamlines all my accounting processes - I can’t complain of anything.

Adeniran
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2024

My Review of SAP Concur

Pros

SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control.

Cons

For over three years now, I have never come across issues while using SAP Concur.

Zakaria
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Why SAP Concur for AP & AR Automation

Pros

Availability of mobile applications for iOS and Android systems is one of the best aspects.
I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Cons

Need I say something really? Thanks for asking but SAP Concur has no flaws.

Samuel
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

SAP Good Expenses Software

Generally really good, been using it for multiple years and had little issue

Pros

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

Cons

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Jonathan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

My Remarkable Experience with SAP Concur

Pros

SAP Concur streamlines the entire process of accounting by automating over 83% of manual workflow in my organization.

Cons

All has been well with me whenever I turn to SAP Concur for invoicing and billing.

Grace
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2024

Iconic Tool for Expense Analysis: SAP Concur

Pros

SAP Concur has totally eradicated fraud in my organization by managing expenses across all departments.

Cons

I have had no negative experience with SAP Concur for the past three years.

Pius
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2024

What’s SAP Concur?

Pros

SAP Concur automates over 80% of manual accounting tasks such as AP, AR and GL.

Cons

I have had no bad experience with this program and I use it on a daily basis.

Jamon
  • Industry: Industrial Automation
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/11/2024

Excellent solution for T&E

Pros

Card transaction import directly into Concur. Drag and drop attachment.

Cons

The cost structure can be a challenge for small to mid size companies.

Michael
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/11/2024

SAP Concur - Makes expense reporting fast and easy

I use SAP Concur almost weekly and find it efficient and easy to use. From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is fantastic.

Pros

Ease of use on both mobile and desktop applications. The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much easier.

Cons

At times some of the pre configured alerts set forth by ones organization can be hard to understand and overcome.

Nick
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
3
Customer Support
3

2
Reviewed on 09/08/2024

Not Worth The Cost

My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of customization. This could have been from how things were originally setup with the companies file prior to my working with it, but I can't say for sure.

Pros

Our field users did not have a hard time logging into SAP Concur.

Cons

It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export. There were also extra fields that users had to select N/A for on many transactions. Adding extra clicks and time, which lowered employees ambitions in completing their expenses.

2,174 reviews

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