---
description: Review of Listener Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Listener | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/4139/speech-recognition/software) > [Listener](/software/417535/listener)

# Listener

Canonical: https://www.softwareadvice.co.uk/software/417535/listener

> Listener is a cloud-based solution that converts speech to text in real-time using automatic speech recognition (ASR) technology. It supports multiple languages and accents and can be customized to support specific domains and vocabularies. Some of the features of Listener are:

- High accuracy: Listener delivers up to 99% accuracy, depending on the quality of the audio input. It leverages advanced machine learning algorithms and natural language processing techniques to recognize and transcribe speech accurately.
- Domain-specific models: Listener offers a selection of trained models for different scenarios, such as voice control, phone call, and video transcription. These models are optimized for domain-specific quality requirements and can handle various types of speech, such as commands, queries, conversations, etc.
- Speech adaptation: Listener provides hints to boost the transcription accuracy of rare and domain-specific words or phrases. It also uses classes to automatically convert spoken numbers into addresses, years, currencies, and more.
- Timestamps and speaker diarization: Listener provides timestamps for the transcribed text, which can help identify when each word was spoken in the audio input. It also provides speaker diarization, which can help identify who said what in a conversation involving multiple speakers.
- Speech on-device: Listener runs locally on any device, regardless of internet connectivity. This ensures that the voice data never leaves the device, providing more privacy and security for the users.
- Flexible model deployment: Listener can be deployed wherever it is needed, whether in the cloud with the API or on-premises with Speech-to-Text On-Prem. This provides more scalability and reliability for the applications that use Listener.

Listener is a versatile speech recognition solution that can be applied to various domains and industries, such as:

- Media and entertainment: Listener can generate captions and subtitles for videos, podcasts, and live broadcasts, enhancing their accessibility and appeal for the audience. It can also facilitate voice search and control for streaming platforms and smart TVs, enabling users to find and play content with their voice, which is faster and more convenient than typing or using a remote.
- Education: Listener can transcribe lectures, presentations, and online courses, facilitating their comprehension and revision for the students. It can also support voice-based learning and assessment for students and teachers, enabling them to engage with educational content and tools with their voice, which can improve their involvement and retention.
- Healthcare: Listener can transcribe medical records, prescriptions, and consultations, improving their accuracy and efficiency for the healthcare providers. It can also assist voice-based diagnosis and treatment for patients and doctors, enabling them to access health information and services with their voice, which can improve their privacy and convenience.
- Legal: Listener can transcribe court hearings, depositions, and contracts, improving their reliability and compliance for the legal professionals. It can also enable voice-based verification and authentication for legal documents and transactions, enabling them to sign and confirm with their voice, which can provide unique proof of identity.
- Finance: Listener can transcribe customer calls, transactions, and reports, improving their security and insight for the financial institutions. It can also enable voice-based banking and payment services for customers and agents, enabling them to manage their accounts and make transactions with their voice, which can reduce the risk of fraud and errors.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GoVivace
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.25
- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Chat Transcript
- Chat/Messaging
- Chatbot
- IVR
- Interaction Tracking
- Language Detection
- Live Chat
- Multi-Language
- Natural Language Processing
- Quality Assurance

## Support Options

- Email/Help Desk

## Category

- [Speech Recognition Software](https://www.softwareadvice.co.uk/directory/4139/speech-recognition/software)

## Related Categories

- [Speech Recognition Software](https://www.softwareadvice.co.uk/directory/4139/speech-recognition/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Speech Analytics Software](https://www.softwareadvice.co.uk/directory/4646/speech-analytics/software)
- [Text-To-Speech Software](https://www.softwareadvice.co.uk/directory/4466/text-to-speech/software)

## Alternatives

1. [RapportCMS](https://www.softwareadvice.co.uk/software/346286/rapportcms) — 5.0/5 (2 reviews)
2. [Calabrio ONE](https://www.softwareadvice.co.uk/software/231268/calabrio-one-suite) — 4.5/5 (263 reviews)
3. [fonio.ai](https://www.softwareadvice.co.uk/software/524547/fonio-ai) — 4.9/5 (95 reviews)
4. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (501 reviews)
5. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/417535/listener)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/listener-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/417535/listener> |
| en-GB | <https://www.softwareadvice.co.uk/software/417535/listener> |
| en-IE | <https://www.softwareadvice.ie/software/417535/listener> |
| en-NZ | <https://www.softwareadvice.co.nz/software/417535/listener> |

-----

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