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description: Review of Moonflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Moonflow | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Moonflow

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> Moonflow is a cloud-based debt collection software designed for financial companies, businesses, and service providers, as well as those with a portfolio of multiple monthly accounts, to collect. 

With packages tailored to the needs of each profile, Moonflow offers personalized options.  Precise account segmentation allows collection managers to create personalized communications, automate workflows, make strategic calls, and optimize recovery tactics, through a unified platform. 

A key advantage of Moonflow is its focus on collaboration and continuous development. As open-source software, Moonflow evolves with user needs and requests, with frequent updates that continuously enhance the platform. Additionally, its implementation incurs no upfront costs or minimum commitment periods, making adoption risk-free.
> 
> Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 29 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Moonflow

## Commercial Context

- **Starting Price**: US$249.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, Puerto Rico, Spain and 3 more

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Notices
- Automated Scheduling
- Borrower Management
- Business Process Automation
- Call Recording
- Callback Scheduling
- Client Management
- Collection Agencies
- Compliance Management
- Contact Management
- Credit Card Processing
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Email Templates

## Integrations (2 total)

- Alegra
- Postman

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounts Payable Software](https://www.softwareadvice.co.uk/directory/1851/accounts-payable/software)

## Related Categories

- [Accounts Payable Software](https://www.softwareadvice.co.uk/directory/1851/accounts-payable/software)
- [Accounts Receivable Software](https://www.softwareadvice.co.uk/directory/1843/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.uk/directory/263/billing-invoicing-software/software)
- [Debt Collection Software](https://www.softwareadvice.co.uk/directory/4514/debt-collection/software)

## Alternatives

1. [Gaviti](https://www.softwareadvice.co.uk/software/435124/gaviti) — 4.5/5 (91 reviews)
2. [Recovr](https://www.softwareadvice.co.uk/software/524414/Recovr) — 4.6/5 (14 reviews)
3. [TCN](https://www.softwareadvice.co.uk/software/63541/tcn) — 4.5/5 (57 reviews)
4. [Dash](https://www.softwareadvice.co.uk/software/402410/dash-billing) — 4.9/5 (12 reviews)
5. [Fintech Market Core System](https://www.softwareadvice.co.uk/software/418908/fintech-market-core-system) — 5.0/5 (8 reviews)

## Reviews

### "Más que una solución de cobranza, un partner tecnológico." — 5.0/5

> **Verified Reviewer** | *14 August 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Constantemente incorporan actualizaciones y mejoras, considerando y priorizando las que se necesitan con mayor urgencia.
> 
> **Cons**: No tengo reclamos ni molestias, cada vez que tuvimos que adaptar algo, siempre nos acompañaban o explicaban la mejor alternativa para avanzar.
> 
> Nos han entregado un servicio como un partner, no como un proveedor más. Realmente cumplen con la oferta de ser una empresa de tecnología que entrega un software de cobranza.

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### "Más que un socio estratégico..." — 5.0/5

> **Nelson** | *12 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: la flexibilidad, tengo el control de toda mi gestión, dependo de mi mismo para seguir avanzando y aprendiendo mas de la plataforma
> 
> **Cons**: me hubiera encantando tener sesiones presenciales para la implementación pero no fue un stopper
> 
> La mejor, desde el primer momento sentí el acompañamiento y disposición para que mi proyecto se de, la plataforma es muy flexible y fácil de conocer, el seguimiento y resultados me dicen que hice una buena elección.

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### "Crecimiento junto a moonflow" — 5.0/5

> **Moises** | *6 June 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Los mejor es el servicio que dan \[contenido sensible oculto\]. Ellos escuchan al cliente para mejorar continuamente, que es una virtud de una empresa realmente buiena.
> 
> **Cons**: No tengo quejas por el momento. Sigan asi\!
> 
> Excelente experiencia, no veo a mi empresa operando sin moonflow.

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### "Una plataforma que responde" — 5.0/5

> **Francisco** | *4 June 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Moonflow nos ha permitido automatizar las comunicaciones mediante segmentaciones, plantillas y flujos de gestión, optimizando el contacto con nuestros clientes a lo largo de todo el proceso de cobranza. Asimismo, ha facilitado la integración de múltiples canales de comunicación, incluyendo WhatsApp, llamadas telefónicas, correo electrónico y SMS, permitiendo una gestión más eficiente, centralizada y trazable.
> 
> **Cons**: Nos gustaría que Moonflow incorporara funcionalidades para la gestión de cobranza judicial. Esto nos permitiría administrar el proceso completo de cobranza en una sola plataforma, desde las acciones preventivas y extrajudiciales hasta el seguimiento de los casos judicializados.
> 
> Mi experiencia con Moonflow ha sido muy buena. La plataforma es eficiente y facilita la gestión tanto para ejecutivos como para supervisores.

Además, el nivel de acompañamiento del equipo de Moonflow es muy bueno también, cuentan con profesionales que responden oportunamente, se involucran en los desafíos y entregan orientación. Esa combinación entre una buena plataforma y un equipo comprometido marca una diferencia relevante respecto de otras soluciones que hemos conocido en la industria financiera.

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### "favor de crear una app" — 4.0/5

> **ruben** | *3 June 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: la facilidad para tener la información una vez actualizada, las opciones de comunicación con clientes y la variedad de recordatorios de pago que se pueden programar
> 
> **Cons**: que no se actualiza en tiempo real y la falta de una app para poder capturar pagos o bien que se habilite la versión web en celular para poder hacerlo y poder realizar un medidor con las necesidades que se tengan en especifico
> 
> muy buena exceptuando la facilidad de accesar en tiempo reala la informacion y al poder capturar pagos desde una app o directo del móvil

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/417517/moonflow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/debt-collection/moonflow-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/417517/moonflow> |
| en-GB | <https://www.softwareadvice.co.uk/software/417517/moonflow> |
| en-IE | <https://www.softwareadvice.ie/software/417517/moonflow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/417517/moonflow> |

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