About Wagepoint

Wagepoint is a cloud-based payroll management solution that caters to small businesses helping them to pay their employees or contractors while remaining compliant with IRS regulations. It serves businesses across industries like banking, distribution, healthcare, retail and more. Wagepoint can handle direct deposits, federal, state, and local tax reporting, W2s, W3s, 1099s and online pay stubs. It also offers multi-currency support. Wagepoint is compatible with Windows and MacOS operating systems. Employers can share access with employees to view their personal information, including pay stubs, helping them replace the lost documents. Users accessing the system can add multiple "pay groups" to keep track of employees and contractors that are on different pay schedules. Wagepoint offers "Switch It" feature, wherein organizations switch over the existing payroll system to their own. Services are offered on a daily basis that includes support via phone, email and through other online resources.
Wagepoint Software - Company info
Wagepoint Software - Dashboard
Wagepoint Software - Payroll
Wagepoint Software - Settings
Wagepoint Software - Personal details
Wagepoint Software - Company info - thumbnail
Wagepoint Software - Dashboard - thumbnail
Wagepoint Software - Payroll - thumbnail
Wagepoint Software - Settings - thumbnail
Wagepoint Software - Personal details - thumbnail

Wagepoint pricing

Wagepoint does not have a free version. Wagepoint paid version starts at US$40.00/month.

Starting Price:
US$40.00/month
Free Version:
No
Free trial:
N/A

Alternatives to Wagepoint

ADP Workforce Now

ADP Workforce Now is a comprehensive solution for managing HR, payroll, talent, compliance, and employee benefits. This...

Quickbooks Online

QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The...
Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects...
Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings...

Workday HCM

Workday HCM is a cloud-based human resource management solution that assists global businesses of all sizes in a...

Dayforce HCM

Dayforce, provided by Ceridian, is a cloud-based solution for Payroll, Benefits, Workforce Management, Human Resources,...

Wagepoint Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 181 View all reviews
Tracy L.
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2020

Wagepoint to the rescue

Great customer service and easy use of product.

Pros

As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons

Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Response from Wagepoint

Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle

Replied 18/02/2020
Kaitlen C.
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2019

Must Use Payroll Software

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros

Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages.

Their customer support is extremely professional, and I have only ever had wonderfully helpful people.

You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile!

Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons

Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though.

The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Rosalie P.
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2021

Excellent customer service and a huge time saver!

Pros

The biggest reason for choosing Wagepoint was the ease of use and how much time it saved me. This includes reporting and paying all payroll taxes. I was able to focus on other aspects of our growing company.

Cons

I wish there were more choices for types of income. I should be able to add my own without having to ask them to be added.

Jason M.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 20/07/2019

Waste of Time and Money

Run away!

Pros

It had the appearance of functionality. At first, I thought they understood the withholdings and filings that needed to be made.

Cons

We had issues from the moment we started the setup process (which was not as straightforward as the web site led us to believe ). Many things needed to be clarified and corrected after the setup process and Wagepoint was not available for quick contact most of that time. Customer service is nearly non-existent. But the final reason we left was that their ACH processor, NatPay, suggested our business was related to products we have nothing to do with and WITHOUT PROVIDING ANY DATA placed the burden of proof on us. This happened without warning and Wagepoint simply parroted their inquiry. In fact, the evidence they asked from us was our URL, as if that would have proven anything. I could have given them any URL I wanted. This silly request from an already difficult little Canadian company (Yes, based on Nova Scotia) was not worth my time, trust, or effort and we fired them. Now, we pay them nothing to do what we were already half-doing to begin with to support our completely legal and ethical company that has nothing to do with the shady business they suggested. I would disagree with the user whose review stated you get what you pay for with Wagepoint. I did not pay to be irritated by a service company.

Response from Wagepoint

Hi Jason,

I'm sorry to hear that you didn't have a good experience while getting set up with Wagepoint.

As a payroll company, we are required to put all prospective customers through rigorous screening before we can do business with them. While we're attempting to better our processes, there are times when legitimate companies get caught in the risk filters. This might be the case with your company. Unfortunately, as a company policy, we cannot override those decisions. I understand your frustration and I'm sorry that we couldn't work with your business.

Sincerely,
Shrad Rao, Wagepoint CEO

Replied 23/07/2019
Farhez L.
  • Industry: E-Learning
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2021

Great customer support

I use wagepoint for payroll.. it is wonderful. It pays everyone on time, each staff member gets their paystubs, annual statements etc. Wagepoint also withholds taxes, CPP, EI and submits to CRA on our behalf.. thank you Wagepoint.
Recently, my company added a pension plan, the wagepoint software allows me to deduct the employees pension portion from their pay and manages all that as well... what more can you ask a software to accomplish?

Pros

The customer support for Wagepoint is absolutely wonderful... while the software is intuitive and easy to use, once in a while I get stuck on how to do something different from the routine tasks and I am so very delighted to say that the support is fantastic. The support team gets back to me promptly, provide instructions on what I need etc. They follow up to make sure everything is working properly; you don't see companies these days extending their help and support I am happy to have chosen Wagepoint as our payroll software for our company

Cons

Small scaling and interface things if I had to choose something to improve upon

Related categories