Checkr

Pros

How faster and easier to understand it is.

Cons

I dont have any complaint untill now about it.

Alternatives Considered

Reasons for Switching to Checkr

Pros

It integrates with BambooHR, our HRIS system

Cons

It was initially difficult to integrate with BambooHR, but eventually we were able to connect it.

Alternatives Considered

Reasons for Choosing Checkr

Switched From

Reasons for Switching to Checkr

Pros

The ease of process to send to volunteers, and speed in which we receive cleared check. Also the integration with Planning Center Online.

Cons

I do wish the integration between Checkr and Planning Center Online would automate the process of having to manually mark a team member with a cleared background check.

Pros

Easy to implement. It appears on the surface to plug in with a lot of Google and other services.

Cons

1. Terrible candidate experience. It took weeks to complete simple criminal history check on a few candidates due to undisclosed "court delays." It should not take weeks to verify someone with no criminal history is clean. Every other provider that we have used or background check that was run on me took a few days at most.

2. Abysmal customer service: If you are lucky enough to get someone on the phone (which is almost impossible) it is obviously an overseas call center and not an account manager which is useless. There are tons of competitors, look elsewhere for your business BGC needs.

Pros

It was easy to integrate with our payroll platform Gusto.

Cons

It didn't have what we needed but they fixed it for us once we reached out to them. So really, no cons here!

Pros

NOTHING - Customer service is poor. Not able to speak with a live person.

Cons

I've been trying to reach someone at Checkr and the support is horrible. I run a company and need a reliable agency to provide services. I'll be looking elsewhere.

Pros

Hardly anything while the unemployment rate is rising and people don't want to work you're helping people go jobless.

Cons

Everything they have a 7 year discrimination policy for offenses that aren't that serious regardless of the traffic offense I've been putting in work for 2 years and I get penalized for no reason in my eyes

Pros

I liked the integration with Gusto and the ease of use

Cons

Terrible customer service, bad product descriptions, and inadequate level of background checking

Pros

It's reliability and fast track of valid information, timelines and professionalism

Cons

Nothing to really dislike about checkr all positive experiences

Pros

There is nothing I like about the software system called checkr

Cons

What I don't like, is everything about it. It's timing of completing background checks takes FOREVER. Took over 6 weeks to complete a bg check on me for Amazon flex only for my account to be deactivated because of the time it took.

Pros

The interface isnt horrible, other than that there are many other services out there that do a better job.

Cons

They've given me background checks back that were wrong. It caused a massive headache in HR and screwed up a lot of hiring potential employees.

Pros

Checkr integrates directly with our ChMS platform, Plans Center. Setting up our account was simple and the processing of BG Checks is quick and efficient.

Cons

We have not experienced any cons to using Checkr up to this point!

Pros

Once it was set up with our HRM it was easy to use

Cons

Increased pricing made it too expensive.

Pros

The features that is most impactful, specially to us, is the background check. Using this we are able to see their BGC result and assess what action we will take based on that. Also, we do not need to send the details of the result of their BGC because Checkr have an automated message that comes through the driver's email once their BGC result is ready or if they have an issue regarding to that. Plus, Checkr is so easy and convenient to use, whether you are first timer. We can definitely process easily with the help of this software.

Cons

The cons that I can see on using Checkr is that when we search the drivers manually using their name, email, or even UUID, it sometimes occupy alot of our time. It takes 2-3 minutes before its shows up. Furthermore, since we are assisting drivers and we usually need to see the candidate page and not the report page. It will be more less hassle if we click the driver's BGC from their application that route us to candidate page instead of report page.

Pros

I loved the fact that Checkr handled the whole background check process for me completely online. I saved so much time when I was hiring contractors to service the online leads I was getting. All I had to do was input some basic information about my contractors like their e-mail address, and Checkr started doing the rest for me right away. They send an e-mail to your potential contractors or employees. After clicking the link in the e-mail your contractors can fill in all of their personal information on their own time. This is great for privacy reasons too and it helps your contractors feel more at ease knowing their information is being handled through a secure system. The entire process is very quick and you don't have to worry about anything except monitoring the background check results as they come in online.

Cons

If I had to find a negative, I would say that the platform seemed very new and it offered very basic features, services, and a very simple design. The platform is being updated all the time though and I was able to perform a variety of different types of background checks efficiently.

Pros

for me the most impactful on this software is it's very reliable in terms of knowing the important details of the applicant. It's very impactful on both parties for the security of both applicants and the company. I am really impress on the developers.

Cons

There are times when the background check takes too long. for me that's the least I can review for this software and it's part of a process and I am still like it no matter what.

Pros

Extensive background checks that will make sure you have all the information needed to make the correct decision.

Cons

There isn’t anything that stands out as a dislike about this software.

Pros

We love how it integrates with our other software and it's a quick turn around time and it's very easy to use and understand the reporting.

Cons

The only struggle we have is that getting back to the dashboard without going through a check is sometimes difficult to get directly there.

Pros

Very easy to navigate interface, responsive customer support, and clarity of the dashboard

Cons

northing I can think of that could potentially negatively impact the business

Pros

It is one of the easiest background check products I have ever used. The have a great widescreen service that is extremely inexpensive, then if something is found it then goes into the pricer more drilled down options. Definitely provides the confidence that I am getting everything I need!

Cons

I don't like if you make an error on something like the email or the candidate changes their mind, you don't have the ability to completely delete request. I personally don't like looking at uncompleted requests knowing that backed out of the position. I would prefer to delete it completely!

Pros

It is easy to set up, integrate, and use. On top of that, this software is easy to use for our volunteers and employees. We can set annual or periodic reminders as well as get detailed reports on outcomes.

Cons

You need to definitely read up and contact customer support if you need use the API keys in any situations. It's simple but you have to set them up correctly.

Pros

I use the candidate dashboard on a daily basis. It simple to navigate and get the information I need.

Cons

I don't like how background process can take a long time.

Pros

What I like most about this software is the ease in functionality. You are able to navigate the system with little pushback.

Cons

Based off of the features that we actually use vs. what we do not use, there really aren't any con's that we could think of since we only utilize part of the software.

Pros

I like the quick results and accuracy of the background checks.

Cons

It can be hard to contact a customer service rep quickly if needed

Pros

Quickness of response, clear, user friendly

Cons

From my use, every thing checks out great.